Welcome Centre & Hotels

The hotel's location is really ideal as it's close to the airport.
I booked the hotel shuttle as my flight was to land ~1am. On arrival, It was a little challenging finding the driver as he could not be contacted via whatsapp. I had to get someone with a local phone line to help contact him.
The hotel reception was closed with doors shut when I arrived, a little after 1am. For such a large hotel, I found this surprising. Maybe dueto secirity concerns? Eventually a sleepy receptionist showed up. This was discouraging. Even with security concerns, response to a confirmed client, especially a pre-booked one should be smarter.
Things however began to look up when the manager stepped in, he was very courteous, welcoming and ensured I got the room and amenities I had booked.
I stayed just the 1 night due and checked out the next day.
I really appreciated the late check out availabilty that was extended at online booking, as it gave time for my hosts to come pick me up after church services. The room was quite clean, well maintained and the area serene. The breakfast was also good with some variety.
I ended up enjoying my short stay.
Good value for the promo price I took advantage of.

I had an absolutely wonderful experience at hotel. From the moment I arrived, the staff made me feel welcome and valued. The check-in process was smooth and efficient, and I was even offered a complimentary drink while I waited.
The room was spotless, stylishly decorated, and surprisingly spacious. I slept like a dream.

The rooms were too shabby looking, chairs were torn, no, AC had no remote control, business suite has no sofa bed, fridge was dirty and nasty.

Overall it was not a good experience.

Room had an odd smell

They gave us the worst room saying it was better than what I had booked but we saw the other rooms were nicer. Desk person was rude but cleaning staff were nice humble people. Go to any other hotel than the Welcome center.

Disappointing stay on a hotel that I have used for several years dating back to year 2000. I have stayed here more than 20 times for mostly two to three nights stay due to proximity to airport. But this visit was heartbreaking. Nothing really worked. No hot water. WiFi didn’t work. Breakfast was rationed to four cuts of fried yam and lousy egg sauce that was hardly a full meal spoon. I was disappointed to say the least. Needless to say it would be my last visit!

The picture on the website is outdated. Gives you a false sense of comfort. The water was never hot or luke warm, I had to take a cold shower every day. Anytime you ordered from the restaurant it took an hour or more. The food was ok the beef was always hard as a brick like beef jerky. The toilet did not flush half the time. The bathroom was so small only a kid could fit into it. This hotel has a lot of potential. Right now it's a big space of dust.

Property is dated, but well maintained.

Rude staff. They served dinner at 9pm ratioed our dinner, and didnt serve breakfast. No hot water, air conditioner was broke, there was urine on my toilet seat, and every light was motion sensor. Couldnt shower because the light continuously kept shutting off. Dont recommend at all!!

Good to stay. Taxi service was right on the premises waiting.

Enjoyed the stay. Will stay again!

Excellent and professional staff

Seriously out of date and in need of renovation - the restaurant had one description of the dish and delivered something completely different - the front desk staff was a bit rude ..

Clear neat friendly

At check in there was only one person having to deal with all requests. After 20 mins I got my room key. Room was nice and clean and bed comfortable. Shower has a plastic curtain though and the water pressure was very weak.
Hotel is close to the airport, but does not offer a schüttle service nor allow you to pay with an international CC so the hotel can pay the taxi driver. So make sure to have cash with you or load the Uber app onto your phone. Personally I was not impressed and would prefer a menu to choose western food.

Toilet did not flush—towels were very thin

Secure and clean

Would not stay again

This is not my first time staying at welcome, i've been using this place as of 2017, and i have no issues or complan.
However, they need to work on their wifi/internet issues, other than that, i'm pleased. I know most of their workers, very friendly and helpful.

A good, clean and very welcoming Hotel. Friendly and helpful staff. The restaurant food offering was also very good. Location was excellent and transportation easy to find. The only area of improvement is with the WiFi service. The availability of continuous WiFi service (that have working internet connection) needs to be improved.