Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cleanliness
Cons:
Small room sizes
Noise issues
Odors in some areas

Categories

Cleanliness
6.4
Several mentions of cleanliness but also concerns about odors and maintenance.
Service
8.4
Many reviews commend helpful staff and good service.
Location
8.4
Numerous positive comments about the excellent location.
Room Quality
5.9
Comments note small room sizes and some comfort issues.
Amenities
6.4
Amenities mentioned were basic; some improvements required.
Value for Money
6.4
Mixed opinions, with some suggesting that the hotel does not fully meet expectations considering the price.
Food and Beverage
6.9
Breakfast was noted as decent, contributing positively, but with some drawbacks.
Overall Experience
6.4
Overall experience noted as reasonable but with significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:33

Property Description

Convenient Location
Located just 200 metres from Paddington Tube Station, Shakespeare Hotel in charming Norfolk Square offers easy access to explore London.

Comfortable Rooms
Each room at Shakespeare Hotel features a private bathroom, tea/coffee facilities, and a fridge for your convenience. Please note there is no lift at the hotel.

Delightful Dining
Enjoy a complimentary breakfast in the bright breakfast room, and access to 24-hour hot beverages and soft drinks. Explore nearby dining options just minutes away.

Experience the charm and convenience of Shakespeare Hotel for your London stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 2363 reviews
Cleanliness: 6.4
Service: 8.4
Location: 8.4
Room Quality: 5.9
Amenities: 6.4
Value for Money: 6.4
Food and Beverage: 6.9
Overall Experience: 6.4
J
Juan Carlos • couple • es
6
Pros:

Es muy limpio y la ubicación es perfecta

Cons:

Si te dan la habitación de abajo es imposible dormir con el metro que pasa y de 5 de la mañana a 12,30 de la noche cada 5 min pasa el metro
El café es horroroso

2026-02-14 • via Nuitee
P
Pablo • solo_traveller • es
7
Pagas poco por lo que no te esperas gran cosa, bien en general
Pros:

Es un hotel para gente joven que quiere estar pocos días en Londres, si pagas poco no te esperes gran cosa, la habitación individual básica, pero suficiente para lo que uno necesita (estar poco tiempo en la habitación). Lo mejor sin duda la ubicación!

Cons:

El sonido y vibración del tren que pasa por debajo del hotel

2026-02-14 • via Nuitee
T
Tatiana • couple • it
7
Nel complesso va bene.
Pros:

La posizione dell’hotel è abbastanza buona per raggiungere a piedi molte attrazioni di Londra.
La colazione, anche se la scelta non era molto ampia, era organizzata benissimo.
Il servizio era ottimo, quindi alla fine la cucina è stata un momento piacevole della giornata.
Vorrei sottolineare il personale che lavora in cucina e che si occupa dell’organizzazione della colazione.

Cons:

Nella mia camera l’acqua della doccia praticamente non scorreva: usciva o bollente in un filo sottilissimo, oppure completamente fredda, sempre con un getto molto debole. Regolare il rubinetto, in modo da ottenere una temperatura intermedia, era praticamente impossibile. In generale, lavarsi i capelli in questo hotel — almeno nella camera in cui ho soggiornato io — era quasi del tutto impossibile.

2026-02-14 • via Nuitee
J
Jane • solo_traveller • gb
8
Pros:

Very convenient location, comfortable room

2026-02-13 • via Nuitee
S
Sara • couple • es
7
Pros:

Las camas eran cómodas y la habitación no estaba fría.

Cons:

El baño era bastante pequeño y se oía a las personas de la habitación de al lado.

2026-02-12 • via Nuitee
R
Rachel • family_with_children • gb
6
acceptable but could have been even better
Pros:

room clean, tidy, bed comfy

Cons:

room noisy - nearby railway but also not just guests but also staff noisy in late and early hours

2026-02-12 • via Nuitee
L
Lucia • family_with_children • es
5
Pros:

Excelente ubicación

Cons:

Sin ascensor y con unas escaleras horribles

2026-02-12 • via Nuitee
W
Wolfgang • solo_traveller • de
6
Sehr gute Lage, fast perfektes Frühstück, aber Lautstärkepegel im Souterrain Zimmer unerträglich
Pros:

Die Hotels am Norfolk Square liegen alle sehr gut zur Underground und zur Paddington Station. Die Größe des Zimmers, war aufgrund des Vierbettzimmers, sehr gut, dagegen war das Bad eher klein, aber ausreichend. Aber das Frühstück mit Waffeln, süßen Stückchen, Rührei, Beans ... hat mich sehr positiv nach der etwas unruhigen Nacht überrascht.

Cons:

Leider hatte ich kein Einzelzimmer, sondern ein Vierbettzimmer im UNTERGESCHOSS. Solange die Underground regelmäßig fährt (ca. zwischen 7 Uhr und 0 Uhr), denkt man die Bahn fährt durch das Zimmer und man kann wegen des Geräuschpegels und der zitternden Wände kein Auge zutun. Und das wiederholte sich mindestens alle 5 Minuten! Im Grunde sind diese Zimmer nicht an Gäste vermietbar.

2026-02-11 • via Nuitee
M
Mark • solo_traveller • gb
8
In all good stay
Pros:

Close to transport links. Amenities were you need them
Comfy bed so got a good sleep
Great hospitality

Cons:

Shower taps, had to wait to get the water the temperature the way I wanted it, one single unit would be easier and quicker.

2026-02-11 • via Nuitee
A
Adrian • couple • es
10
2026-02-11 • via Nuitee
D
Dennis • couple • gb
5
Breathless stay
Pros:

Convenient to Paddington station

Cons:

Room on 4th floor with no lift.
Very noisy group of French school children running around at all hours.

2026-02-11 • via Nuitee
R
Rroko • couple • us
2
Next time choose another hotel
Pros:

Location only

Cons:

Fire alarm sounded for no reason
Metro trains noises

2026-02-11 • via Nuitee
J
Joana • couple • pt
8
Pros:

A localização

Cons:

O barulho e o facto do quarto tremer quando passava o comboio

2026-02-11 • via Nuitee
L
Linda • solo_traveller • gb
8
2026-02-10 • via Nuitee
A
Alessia • extended_group • it
7
Pros:

La posizione

Cons:

Bagno piccolo

2026-02-10 • via Nuitee
L
Linda • solo_traveller • gb
9
I would definitely stay again
Pros:

Very nice room and staff

Cons:

The only problem with the whole of that side of Norfolk Square is the sound of the underground. Not the fault of the hotels, I was on the ground floor (very nice room), maybe upper floors are less effected.

2026-02-10 • via Nuitee
R
Richard • solo_traveller • gb
6
Comfortable, convenient, and pleasant all around
Pros:

Location ..... generous Book-in and Book-out times

Cons:

No lift

2026-02-09 • via Nuitee
J
Jonathan • family_with_children • be
8
2026-02-08 • via Nuitee
S
Suzanne • extended_group • gb
9
Excellent location, very helpful staff, would definitely book again.
Pros:

Excellent location

Cons:

Noise from underground, nothing can be done to prevent that.

2026-02-08 • via Nuitee
O
Ortuño • family_with_children • es
8
2026-02-08 • via Nuitee