Cairns City Apartments

Hotels
8.8 (678 reviews)
79 Spence Street , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Spacious apartments
Helpful staff
Cons:
Limited towels
Some broken appliances

Categories

Cleanliness
8.18
Towels were limited and some appliances were broken.
Service
9.15
Staff were very helpful and responsive to requests.
Location
9.19
Ideal location near shops, restaurants, and public transport.
Room Quality
8.64
Spacious apartments with good amenities.
Amenities
8.67
Fully equipped kitchens, spacious rooms.
Value for Money
8.83
Great value considering the location and space.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
9.05
A very enjoyable stay; highly likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:36

Property Description

Convenient Location:
Situated in the heart of the town centre, Cairns City Apartments are just a short stroll away from the Cairns Convention Centre, making it the ideal choice for business travelers and event attendees.

Relaxing Amenities:
Unwind by taking a refreshing dip in the outdoor pool or gather with loved ones for a BBQ using the complimentary facilities provided. The private balcony or patio in each apartment offers a peaceful retreat after a long day of exploring the city.

Home-like Comfort:
Enjoy the convenience of a fully equipped kitchen in every air-conditioned apartment, allowing you to prepare delicious meals. The cozy lounge area with a flat-screen TV and DVD player provides the perfect setting for relaxation.

Book now for a memorable stay at Cairns City Apartments!

Important information:

Please note that there is a 1.46% surcharge when you pay with a Visa/Mastercard and a 1.8% surcharge when you pay with an Amex card.

Please note that reception hours are as follows:
Monday to Friday: 8:30 until 17:00
Saturday and Sunday: Closed

If you expect to arrive outside reception opening hours or on the weekend, please inform Cairns City Apartments in advance, using the contact details found on the booking confirmation.

Elevator access available on request and subject to availability.

Please note that this property has a strict 'No Party Policy'.

Please note that the apartments are serviced weekly by housekeeping. Additional services are available at an additional charge, kindly check with reception for details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.8
Based on 678 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 9.05
W
Wei-hui extended_group au
9
2026-03-12 via Nuitee
A
Ayesha extended_group au
10
10/10 pleseant stay and very happy customers
Pros:

The apartment was amazing and gorgeous. We definitely loved our view and we would love to stay in the same room when book in future. The staff was so friendly and gave us plenty of information during our stay. Instruction was so simple to understand and people staying there as well was so kind to us. We all enjoyed our stay there and would recommend the accomadation to our friends and families.

Cons:

There was nothing to dislike.

2026-03-10 via Nuitee
S
Spina extended_group au
10
2026-03-05 via Nuitee
D
Doherty extended_group au
10
Pros:

Excellent position. Beautifully presented

2026-02-23 via Nuitee
D
dawn extended_group au
10
Pros:

Friendly staff. Close to everything we needed

Cons:

The only problem I had was the pillows they were not soft enough for me, its just personal preference

2026-02-13 via Nuitee
X
Xiluo family_with_children cn
9
2026-02-11 via Nuitee
B
Bhavin family_with_children au
8
Pros:

Very continent location , you are just stone throw away from cairns central and cairns train station .good size bedrooms with aircon in each bedroom and living room .

Cons:

Minimum or no supplies provided for basic kitchen needs such as dishwasher tablets , liquid , tissues . No gloves for microwave. Vaccum cleaner is quite outdated .

2026-02-08 via Nuitee
A
Afa’alie extended_group au
10
Anna was amazing. The location was perfect, apartment size was beyond our expectations and within close proximity to eve
Pros:

Absolutely loved the apartment. We were there for Business and our entire team were very comfortable

Cons:

NA

2026-01-28 via Nuitee
A
Alexander extended_group au
10
2026-01-27 via Nuitee
W
Wendy family_with_children au
7
Nice place but not worth top star billing price. Would stay again if price was right.
Pros:

The staff were helpful, location was good. Lovely family place but not for top price, not as advertised as 5 star. Overpriced for reasons stated below. We had a lovely holiday together dispite the issues.

Cons:

Your ad said 5 star . Was dusty, mouldy cutting board, dirty grill, insufficient cutlery for even 3 people, main bedroom TV not working properly, vacum cleaner had issues as well, plastic plants dropped in pots looked unfinished, the access remotes were temperamental. All manageable but definately not what you expect at 5 star priced accommodation. We had hoped to spoil ourselves with luxury and got average instead. Did not contact staff over these issues at the time as it was Christmas and I'm not a Grinch but still feel you need to know. No offence intended.

2026-01-25 via Nuitee
Z
Zhang family_with_children au
10
The place we will come back again.
Pros:

The place is at perfect location in the Cairns city, right next to the shopping mall and 13 minutes walk distance to fleet terminal. The place was well set up and clean. The beds were very comfortable. We will certainly come back and stay at the same place when we visit Cairns next time.

2026-01-21 via Nuitee
T
Tara extended_group au
10
Pros:

Its location and was a really nice apartment. Service was great also

2026-01-20 via Nuitee
N
Nafiza extended_group au
10
Pros:

Location, cleaness, accessibility and the friendly staff. Perfect for family stays.

2026-01-19 via Nuitee
K
Katherine family_with_children au
10
Will definitely come back.
Pros:

The staff were very accommodating; the property was large and fitted the family well and close to everything.

2026-01-19 via Nuitee
B
Bill extended_group au
6
Nice and friendly but pricing didn’t meet expectations
Pros:

Clean and modern

Cons:

Sheet and blanket only on bed, bad pillows
Ac didn’t work in bedrooms, lots of stairs, noisy due to being near Police station sirens.

2026-01-19 via Nuitee
N
Nicholas extended_group au
10
2026-01-19 via Nuitee
L
Liam extended_group au
9
2026-01-13 via Nuitee
B
Beata solo_traveller au
10
Pros:

Tropical theme

2026-01-10 via Nuitee
M
Maeve family_with_children au
8
2026-01-07 via Nuitee
S
Sandra extended_group ca
10
Pros:

Proximity to places and nice layout

Cons:

Could of had more coffee sugar and tea as office was closed for 3 days and only 3 coffees there

2026-01-07 via Nuitee