The Washington Hotel NYC

Hotels
6.7 (310 reviews)
8 Albany Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location and views of One World Trade Center
Spacious rooms and comfortable beds
Friendly and helpful front-desk staff
Reasonable price for the Financial District
Cons:
Cleanliness issues (dirty bathtub, sheets not changed consistently)
Hotel shows signs of wear and needs refurbishment
Limited/poorly supplied amenities (gym, no cafe/restaurant, vending only)
Room maintenance problems: AC, lighting, low shower head and poor illumination
Bar out of use and no in-room coffee/water/hairdryer in some rooms

Categories

Cleanliness
5
Mixed cleanliness: daily cleaning noted but multiple reports of dirty bathtub, possible mold, and sheets not changed on return — signs of inconsistent housekeeping.
Service
8.3
Staff described as friendly and helpful at check-in; however there were service lapses (e.g., gym lacked towels/water and requests were not fully resolved). Overall responsive front-desk service.
Location
9.5
Excellent location in FiDi with corner views toward One World Trade Center and convenient access to WTC, Battery Park and surrounding services.
Room Quality
6
Rooms are generally spacious with good beds, but many guests noted dated fittings, poor illumination, AC/lighting issues, low shower head and some small rooms.
Amenities
5
Limited on-site amenities: small vending machine only, gym available but poorly supplied (no towels/water), bar out of use and no in-house cafe/restaurant.
Value for Money
7.3
Considered reasonably priced for the Financial District and better priced than some nearby hotels, though room condition and limited amenities temper the value.
Food and Beverage
4.5
Poor F&B offering: no active bar, no on-site restaurant or cafe reported, and guests noted no available coffee/water or hairdryer in some cases.
Overall Experience
8
Overall positive thanks to location, views and friendly staff, but multiple small maintenance and cleanliness issues prevent a higher score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:21

Property Description

Luxury Accommodations
Enjoy contemporary styled rooms with modern amenities and stunning city views in every guest room.

Convenient Location
With a 3-minute walk to Rector Street Subway Station, explore the city with ease and visit nearby attractions like the New York City Stock Exchange and the Statue of Liberty.

Premium Facilities
Indulge in deluxe amenities such as a modern gym, 37-inch flat-screen TV, spa toiletries, and more for a luxurious stay at The Washington by LuxUrban.

Book your stay now and experience luxury in the heart of Manhattan.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

6.7
Based on 310 reviews
Cleanliness: 5
Service: 8.3
Location: 9.5
Room Quality: 6
Amenities: 5
Value for Money: 7.3
Food and Beverage: 4.5
Overall Experience: 8
D
dean • solo_traveller • us
6
Pros:

Good 2 elevators to get to room other wise good

2026-10-17 • via Nuitee
D
Durreshahwar • couple • ae
9
2026-10-17 • via Nuitee
A
Alicia • couple • es
9
2026-10-13 • via Nuitee
C
cotacachi • family_with_children • us
10
2026-10-13 • via Nuitee
B
Bri • solo_traveller • us
7
2026-10-13 • via Nuitee
O
Oskar Liam • solo_traveller • se
10
2026-10-12 • via Nuitee
J
Jānis • couple • lv
7
Great location & view!
Pros:

I really enjoyed staying in FiDi. The corner view towards the One World Trade Center was amazing. The room was spacious for a couple with several bags (two large and two carry-ons). There was a work desk, a mini fridge, a spacious bathroom, and daily cleaning. The staff was friendly.

Cons:

I wouldn't mind staying there again but a refurbishment would make it a fantastic place, as currently there are usage signs. The climate seemed a bit damp but perhaps I should have played around more with the AC unit. Also the lack of a hotel store, cafe, or restaurant is something to account for but there are options just around the corner and inside the hotel there is a small vending machine with some items. I was happy to have a gym and I went there several times but it was not as advertised, no towels, no water, even after asking, I used the cooler in the lobby and I could take a towel from the room.

2026-10-12 • via Nuitee
M
Mette • family_with_children • dk
7
2026-10-10 • via Nuitee
J
John • solo_traveller • us
6
Pros:

Great view

Cons:

The bathtub was dirty, looked like mold or something

2026-10-09 • via Nuitee
L
Luis • extended_group • pr
6
Cons:

Poor illumination at room
beds very good

2026-10-09 • via Nuitee
X
Xiaonian • couple • us
10
2026-10-08 • via Nuitee
M
Marco • family_with_children • it
8
2026-10-08 • via Nuitee
M
Miranda • couple • us
7
Overall it was good just the little things need to work on for next time for sure
Pros:

It was clean good comfortable bed everything close of the location

Cons:

We put the sign to clean in our doorknob and when we came back our bedroom wasn’t clean well just needed new sheets and the bathroom the shower head was difficult to shower one hand because we had to clean our bodies and hair so it was low and difficult

2026-10-08 • via Nuitee
T
Tautvydas • family_with_children • lt
8
Pros:

gavome vaizdą į WTC

Cons:

mažas kambarys

2026-10-07 • via Nuitee
A
Andersson • couple • se
7
2026-10-07 • via Nuitee
C
Caroline • solo_traveller • gb
6
Good location but has seen better days
Pros:

The receptionist was friendly and helpful at check-in. The hotel is better priced than many in the financial district and very convenient for World Trade Center, Battery Park etc. Room is spacious

Cons:

The hotel used to be a W but changed hands after Covid so it has some of the features of a far fancier hotel, but has been allowed to become tired and shabby. So the bar on floor 5 is still there but is out of use. Fittings in rooms were quite old and not well maintained e.g. airconditioning and lighting were half-working. No coffee or water or hairdryer though there was an iron. The price is reasonable by central NY standards but the standard of the room and overall service doesn't justify it

2026-10-07 • via Nuitee
H
Helen • family
6
Pros:

Bathroom and linen need a refresh. Location is great.

2025-10-13 • via Nuitee
S
Sharon
8
Pros:

Fine

2025-10-12 • via Nuitee
S
Susanna • family
10
Pros:

Great Location

2025-10-12 • via Nuitee
S
Shreya
2
Pros:

I did not make it due to a medical issue. Even though i bought had protection with my purchase, The Washington did not even give me a refund! I did say I would submit a medical report too!

2025-10-12 • via Nuitee