Das Palmenwald Schwarzwaldhof, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.8 (1442 reviews)
Lauterbadstrasse 56 , Freudenstadt , de

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Nice ambiance
Good food options
Friendly staff
Cons:
Limited parking
Rooms need maintenance
Breakfast selection could be better

Categories

Cleanliness
7.51
Mention of cleanliness being acceptable with some areas needing refreshment.
Service
8.48
Very friendly reception and attentive staff noted across reviews.
Location
8.52
Good location mentioned positively in multiple reviews.
Room Quality
7.47
Some comments about the rooms being small and needing maintenance.
Amenities
7
Wellness area praised, but several amenities noted as needing improvement.
Value for Money
7.96
Overall good value mentioned despite some concerns.
Food and Beverage
8.01
Food quality noted as good, though some items were considered overpriced.
Overall Experience
7.48
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:23

Property Description

Luxurious Spa Facilities

Indulge in the modern spa facilities at Das Palmenwald Schwarzwaldhof, BW Signature Collection. Relax in the indoor pool, Finnish sauna, steam bath, or work up a sweat in the gym. Treat yourself to a rejuvenating massage for the ultimate relaxation experience.

Art Nouveau Design and Elegant Accommodation

Experience the charm of Art Nouveau design in the spacious rooms and suites. Each room features elegant furniture and a flat-screen TV for your entertainment. Enjoy a comfortable stay surrounded by unique and stylish decor.

Culinary Delights and Relaxing Atmosphere

Savor a culinary journey at the hotel's restaurants offering a blend of German and international cuisine. Unwind at the Lechler bar, cozy up by the fireplace in the lounge, or enjoy the sunshine on the summer terrace. Embrace the serene ambiance and impeccable service throughout your stay.

Experience luxury and relaxation at Das Palmenwald Schwarzwaldhof, BW Signature Collection. Book your stay now for an unforgettable getaway in the heart of the Black Forest.

Important information:

A half-board option including a 3-course dinner is available.

To do our part to protect the environment, our rooms will now be cleaned every two days.
With this measure, we can save valuable resources such as water, energy and cleaning products.
If you would like additional cleaning during your stay, our reception team will be happy to assist you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 5 years old stay for 40% of the adult rate per person per night when using an available extra bed.
    Children from 6 years old to 12 years old stay for 60% of the adult rate per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1442 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
T
Tobias • couple • de
10
Pros:

Lage des Hotels für Ausflüge ist sehr gut.
Personal sehr freundlich.

Cons:

Leider ein zu kleines Badezimmer, hier müsste echt was geändert werden.

2026-03-28 • via Nuitee
A
Alexander • solo_traveller • de
8
Pros:

Die Lage vom Hotel
Das Frühstück
Die Sauberkeit

2026-03-28 • via Nuitee
A
Andre • couple • de
8
Tolle Lage , alt ehrwürdiges Haus das etwas aufgefrischt werden sollte
Pros:

Die Lage , das geschichtliche Haus

Cons:

Der Service , die Tatsache , dass ich ein Zimmer hatte mit zwei einzelbetten, das Personal insgesamt etwas überfordert

2026-03-28 • via Nuitee
T
Thomas • couple • ch
9
Immer wieder schön und gemütlich im Palmenwald
Pros:

Das Frühstück ist wirklich super und für jeden was dabei, das Bad und Sauna sorgen für eine gute Entspannung nach einem Shoppingtag oder Ausflug in der Stadt.

Cons:

-

2026-03-27 • via Nuitee
S
Sandra • family_with_children • de
7
Pros:

Gute Lage. Gutes Frühstück. Großes Zimmer.

Cons:

Zu kalter Pool

2026-03-26 • via Nuitee
M
Manfred • couple • de
6
Im ganzen gesehen war es ein netter Aufenthalt
Pros:

Sehr nettes Personal, gute Küche, reichhaltiges Frühstück. Ein schönes Haus.

Cons:

Die Betten waren ( für uns ) wie Durchgelegen.

2026-03-25 • via Nuitee
P
Pia • extended_group • de
9
Gelungenes Geburtstagswochenende
Pros:

Zusammen mit 2 Freundinnen waren wir für 3 Übernachtungen im Hotel.
Das Essen, wir hatten HP, war zu unserer vollsten Zufriedenheit.
Die Zimmer waren sauber, Matratzen, Kissen und Bettdecken waren sehr gut.
Der Wellnessbereich mit den Angeboten, können wir nur empfehlen!
Das ganze Hotel hat einen besonderen Charme.
Ich verstehe die negativen Bewertungen nicht.
Es gibt wohl doch noch Menschen, die sogar im 5* Hotel nörgeln.

Wir haben uns sehr wohlgefühlt und kommen gerne wieder.

Cons:

Es gibt Kleinigkeiten, die für mich / uns nicht relevant sind um sie zu erwähnen.

2026-03-24 • via Nuitee
N
Nicola • solo_traveller • de
10
2026-03-23 • via Nuitee
S
Stefan • couple • de
4
Fussläufige Nähe zum Kongresszentrum.
Pros:

Nähe zum Kongresszentrum.
Parkplätze in ausreichender Zahl am Hotel vorhanden, jedoch keine Garage.
Parkgebühr, die für schlechte Stimmung sorgt.
Gutes Frühstück. Gutes Restaurant.
Sehr freundliches Personal im Restaurant.
Sehr kompetente Physiotherapeutin!
Direkt am Wald.

Cons:

Das als barrierefrei teuer verkaufte Zimmer spottet jeder Beschreibung. Buchen Sie 119 und Sie wissen, wovon ich rede.

2026-03-23 • via Nuitee
U
Ulla • solo_traveller • de
8
2026-03-22 • via Nuitee
R
Rothenburger • couple • de
9
2026-03-22 • via Nuitee
E
Elke • solo_traveller • de
9
2026-03-21 • via Nuitee
S
Smeidia • solo_traveller • ca
7
2026-03-20 • via Nuitee
B
Bitocco • extended_group • it
8
2026-03-17 • via Nuitee
C
Caroline • couple • de
8
2026-03-16 • via Nuitee
G
Gebhard • solo_traveller • de
9
2026-03-16 • via Nuitee
P
Peter • couple • de
8
2026-03-15 • via Nuitee
U
Ulrich • solo_traveller • de
7
Pros:

Schöne Ausstattung, keine Unterkunft von der "Stange".

2026-03-15 • via Nuitee
E
Erbs • couple • fr
8
2026-03-14 • via Nuitee
S
Stefanie • couple • de
6
2026-03-13 • via Nuitee