Holiday Inn Express and Suites Saint Augustine North by IHG

Hotels
•
Holiday Inn Express
9 (741 reviews)
2300 State Road 16 , St. Augustine , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / excellent reception service
Clean, comfortable rooms for most guests
Delicious, high-quality breakfast reported by many
Convenient location near attractions and I‑95
Good value / favorable rates
Cons:
Unusable or soiled sofa-bed mattress; some rooms lacked a functional sofa bed
At least one report of the room not being cleaned during stay
Pool closed for repairs and no in‑room coffee in some rooms
Breakfast variety/staples occasionally lacking
Occasional minor issues (sugar ants, isolated unpleasant staff)

Categories

Cleanliness
8.5
Generally reported as clean and well-maintained by many guests, but multiple reviews call out an unusable/soiled sofa-bed mattress and one report of the room not being serviced.
Service
9.8
Consistently praised — receptionists and staff described as friendly, welcoming and very helpful; a small minority noted less pleasant interactions.
Location
9.2
Frequently noted as a great, convenient location close to attractions and I‑95; a few comments mention it being a bit removed from central St. Augustine.
Room Quality
8
Rooms are called comfortable and roomy by many, but significant issues reported with sofa beds (missing or mattress degraded/soiled), occasional sugar ants, and at least one instance of housekeeping lapses.
Amenities
8.2
Breakfast service is available and often praised, but amenities have negatives: pool closure for repairs reported and absence of in-room coffee in some rooms; some breakfast staples/variety were also noted as lacking.
Value for Money
9.4
Multiple guests commented on good rates and excellent value, recommending the hotel and noting it as a strong value for the price.
Food and Beverage
9.3
Breakfast repeatedly described as delicious and high quality by many reviewers, though a few mentioned limited variety or missing staples on some days.
Overall Experience
9.6
Overall very positive — many guests would stay again and recommend the hotel, citing friendly staff, cleanliness and good breakfasts, with a few isolated negatives (sofa-bed issues, occasional service/amenity lapses).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:19

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a daily hot breakfast buffet, free Wi-Fi, and an indoor pool during your stay at Holiday Inn Express and Suites Saint Augustine North.

Well-Equipped Rooms: Each guest room is equipped with a satellite TV, microwave, refrigerator, and coffee-making facilities for your comfort and convenience.

Fitness and Business Facilities: Stay active at the onsite fitness centre, and take advantage of the business centre, conference, and meeting facilities for all your work needs.

Ready to experience comfort and convenience at Holiday Inn Express and Suites Saint Augustine North? Book your stay now and explore the nearby attractions like Saint Augustine Premium Outlets and the Historic District!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Guest Reviews

9
Based on 741 reviews
Cleanliness: 8.5
Service: 9.8
Location: 9.2
Room Quality: 8
Amenities: 8.2
Value for Money: 9.4
Food and Beverage: 9.3
Overall Experience: 9.6
O
Odalis • solo_traveller • us
9
Pros:

The service in the lobby

Cons:

The sofa bed mattress needs to be replaced; it is no longer in a condition suitable for sleeping.

2026-08-08 • via Nuitee
J
John • couple • us
10
2026-08-03 • via Nuitee
M
Marie-Andrée • family_with_children • ca
6
Pros:

Confort des lits doubles, déjeuner complet, accueil adéquate

Cons:

Le divan lit était inutilisable. Il n'y avait plus de mousse sur le matelas seulement les resorts. Mes enfants de 5-6 ans ne pouvaient même pas le tolérer. Le matelas du divan lit était cerner jaune et aucun protecteur sur le matelas. On a due dormir 3 par lit double. Avoir sur on aurait réserver deux chambres.

2026-07-24 • via Nuitee
G
Gale • couple • us
10
2026-07-23 • via Nuitee
E
Elene Nikolaishvili • solo_traveller • us
10
2026-07-23 • via Nuitee
S
Sandra • couple • us
10
Excellent
Pros:

The service was great and staff was excellent

Cons:

Breakfast was sufficient , more vairity

2026-07-21 • via Nuitee
L
Linnea • solo_traveller • us
8
Pros:

The hotel is a great location and close to attractions and restraunts. The receptionist was also very nice.

Cons:

We reserved a king room with sofa bed as it was 2 adults and 2 kids. The room was nice but only had the kind bed and no couch with sofa bed but instead had two accent chairs. We ended up having to but blow up mattress. Also, we had a few sugar ants on the night stands.

2026-07-21 • via Nuitee
J
John D Ewing • solo_traveller • us
10
Pros:

This was a very nicev,convenient place. Nice and clean, and worth the stay. When we travel we will sure stay here again

2026-07-21 • via Nuitee
M
Muzeyyen • family_with_children • us
8
2026-07-20 • via Nuitee
C
Clark • solo_traveller • us
10
Pros:

Everything was gr

Cons:

Nothing

2026-07-20 • via Nuitee
S
Sruart • couple • us
5
2026-07-20 • via Nuitee
R
Reeder • couple • us
10
Met our expectations.
2026-07-19 • via Nuitee
T
Tierney • solo_traveller • us
10
Pros:

Delivered as advertised

2026-07-19 • via Nuitee
T
Thomas • couple • us
10
Great location and stay
Pros:

Clean, good location

Cons:

The breakfast was missing some staples seen at other locations

2026-07-16 • via Nuitee
E
Edward • couple • us
5
Pros:

The breakfast food was actually really really delicious both days very much enjoyed it was very good quality.

Cons:

We did not like or care for was that our room was never cleaned. We never had anyone make the better give fresh towels. They thought the room was occupied however we were gone all day the second day and there was nothing ever done or cleaned so it wasn’t very happy about that otherwise this day was quite pleasant.

2026-07-13 • via Nuitee
T
Thompson • family_with_children • us
7
Cons:

Breakfast was just fair

2026-07-13 • via Nuitee
C
Carroll • solo_traveller • us
10
Nice place
Pros:

Great staff, clean room, good breakfast

Cons:

Just off the freeway, a bit far from central St. Augustine

2026-07-08 • via Nuitee
S
Sheryl • couple • us
10
Very nice stay at a good rate
Pros:

Clean, friendly staff, quiet room, good breakfast

Cons:

Nothing.

2026-07-06 • via Nuitee
D
Demetria C • couple • us
10
Pros:

The breakfast was delicious

2026-07-06 • via Nuitee
T
Teresa • couple • us
8
Our stay was short
Pros:

It was quite

Cons:

No complaints

2026-07-05 • via Nuitee