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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Covered parking
Review Highlights
Categories
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Property Description
Convenient Location
Located just off Interstate 70, our Indianapolis hotel is a short drive from downtown. Explore the city easily while enjoying a peaceful stay.
Home-like Suites
Each suite at Candlewood Suites East features a fully-equipped kitchen, perfect for extended stays. Enjoy the comfort of a 32-inch flat-screen TV and the convenience of tea and coffee-making facilities.
Amenities Galore
Guests can take advantage of our movie lending library, fitness center, and free laundry facilities. Need a snack? Visit our on-site convenience store. Everything you need for a comfortable stay is right here.
Book your stay at Candlewood Suites East Indianapolis now and experience convenience, comfort, and quality service.
You must show a valid photo ID and credit card upon check-in that matches both the name on the reservation which should be the same name as the ID and credit card being used.
Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
All guests must be at least 21 years old to stay at this property.
There is a incidental deposit due at check-in of $150-$250 based upon the length of stay. This property does not accept cash, prepaid, deposit loading or gift cards.
All cards will be preauthorized 24 hours prior to arrival to guarantee your reservation for room and tax plus incidental deposit, declined cards will be canceled by 6:00 p.m. day of arrival.
Please note that guests may experience construction until 2023. We apologize for the inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$10 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Close to the interstate.
Right next to Culvers.
Bathroom sink is broken.
Couldn’t get back in except the front door.
Pet area not clean: long grass and other pets were not cleaned up after.
The amenities
The long wait for the elevator
It was close to a lot of business so it made it easier to find what we needed.
They only had one luggage cart and we waited and wait for someone to bring it back so we could use it the night we checked in and we never saw it so we had to make multiple trips to get everything to the room.
The people working there
This is not really a hotel. It is low income long term housing with a few rooms. They sold us a “king suite” room, but it was not a king sized bed and not a suite. They said they didn’t have those. I complained, but we needed the room. It was a smoking room and disgustingly dirty.
Clean facility
Hall way smelled like Mariana
Excellent experience!
No complaints!
Reception was a bit slow and the excuse was "third party booking." This was literally the only thing she said to me. The Candlewood building is in a location near the freeway, which was nice for traveling, but noisy for the night. The room was good, clean enough for a short visit and the bed was comfortable. The kitchen was filled nicely and had enough to service my food requirements. The bathroom was clean and comfortable. On the whole the building was quiet and provided me with a good night's rest.
On the surface, the room looked clean. If you paid a bit more closer attention, you noticed stains and dirt in small quantities in places you don't really expect them. I could clean it away, so I'm sure the staff could have done it too. Apart from that and the sound from the traffic (which can't be solved at all), the room at Candlewood was very nice.
Location close to the highway
No breakfast
Easy check in and helpful staff were appreciated. We traveled 8 hours from Michigan to Indianapolis, Indiana and checked in at this hotel past 230am to get some sleep before heading to Tennessee the next morning. It was very upsetting that our sleep was interrupted as soon as the sun rises due to the sunlight coming through the window, pointing directly on to our beds 😞. A curtain on the window that block the sun would have resolved the issue but they don't have it. We checked out around 10:45am, restless. $128/night not worth it.
Convenient
Location
No ice machine on the floors
It was a quick stop on my trip near the highway and dig friendly. It was quiet even though the parking situation was a little sketchy. Clean room and was able to get a good night sleep.
Our key to the door wouldn’t let us in so we had to get the front desk to let us in each day. It was otherwise okay, nothing special but nothing terrible either. It’s pretty average.
Everything was outdated and old looking. There were bugs in our bathroom. Needs attention!
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