Chateau Saint John Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (1860 reviews)
369 Rockland Road , Saint John , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Convenient location
Cons:
Minor issues with amenities
Overbooking complaints

Categories

Cleanliness
9.16
Rooms were very clean and well-maintained, but some issues mentioned with towels.
Service
9.63
Staff were friendly and went above and beyond to assist guests.
Location
9.17
Convenient location with easy access to highway and city center.
Room Quality
9.12
Rooms were spacious and comfortable, despite minor issues with amenities.
Amenities
8.65
Good selection of amenities, but minor issues with override functions in the room.
Value for Money
9.11
Good value for the quality of service and amenities offered.
Food and Beverage
9.16
Breakfast was consistently noted as delicious and fresh.
Overall Experience
9.63
Overall, a fantastic experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:33

Property Description

Luxurious Amenities
Indulge in the comfort of guest rooms equipped with 42-inch flat-screen cable TVs, free Wi-Fi, and cozy bedding.

Convenient Facilities
Stay productive with the on-site business center, meeting facilities, and 24-hour gym to cater to all your needs.

Delightful Dining Options
Enjoy a complimentary hot breakfast at Le Galion Lounge and unwind while watching big-screen TVs.

Experience the perfect blend of luxury and convenience at Chateau Saint John. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1860 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.63
R
Roger • extended_group • ca
10
Répond entièrement aux attentes
Pros:

Garage souterrain pour nos motos, les équipements, l’ambiance générale, le bon service à l’accueil, très bon petit déjeuner avec service attentionné.

Cons:

Emplacement excentré pour accès à pieds aux commodités du centre-ville

2026-05-28 • via Nuitee
L
Lise • couple • ca
7
Just average over all . Was expecting more for the price .
Pros:

Comfortable beds

Cons:

Television (cable) was cutting out often .
Breakfast was below average for flavour.

2026-05-28 • via Nuitee
C
Caron • couple • au
6
Convenient
Pros:

The location was good, and the availability of underground parking was convenient.

Cons:

The quality of food for breakfast wasn’t great.

2026-05-26 • via Nuitee
N
Nadia • couple • ca
9
Pros:

Propreté, déjeuner

Cons:

Pas de lait pour le café

2026-05-26 • via Nuitee
H
Howell • solo_traveller • gb
8
Pros:

Large well equuiped room

Cons:

No smiles

2026-05-26 • via Nuitee
M
Michael • solo_traveller • ch
8
2026-05-26 • via Nuitee
J
John • couple • us
9
Wonderful, affordable option in Saint John
Pros:

Rooms were spacious and beds comfortable. Breakfast had hot, fresh items and several choices. Breakfast room was comfortable. Parking was complimentary and free. Location was less than one mile from city center and easily walkable.

Cons:

Exercise room had equipment that was very dated and some machines not working. Decor in that room also needs updating. Sink in our bathroom did not drain.

2026-05-26 • via Nuitee
R
Robin Leenen • solo_traveller • de
10
Sehr schönes Hotel
Pros:

Das Personal ist super nett und sehr hilfsbereit. Super schön eingerichtetes Zimmer und sehr sauber. Das Frühstück war sehr gut und große Auswahl, das Personal im Frühstücksraum ist sehr aufmerksam und hat immer gute Laune. Komme sehr gerne wieder.

2026-05-25 • via Nuitee
M
Mandy • couple • gb
10
Loved this hotel, celebrating a special birthday.
Pros:

Excellent staff, room was comfortable and spacious.

Cons:

N/A

2026-05-25 • via Nuitee
T
Theressa • couple • ca
10
Beautiful hotel, great staff and delicious breakfast!
Pros:

The room was spacious and clean. The bed was comfortable and the shower was fantastic!

Cons:

That we had to travel for dinner, and nothing was within walking distance.

2026-05-25 • via Nuitee
J
Jose Luis • couple • ca
10
Pros:

Staff was very welcoming and polite

2026-05-24 • via Nuitee
M
Margaret • couple • us
7
Okay buy never go there again
Cons:

location getting there and on the way difficult, few signs confusing turns, terrible roads, St. john’s worst place I’ve ever driven

2026-05-24 • via Nuitee
B
Bensho • family_with_children • ca
10
2026-05-24 • via Nuitee
V
veronique • couple • fr
7
2026-05-24 • via Nuitee
A
Angela • couple • ca
10
Excellent!! We would book again for sure!!
Pros:

Rooms were really nice. Restaurant and Lobby area really inviting. Breakfast was excellent, and love the coffee bar 24/7!!

Cons:

Everything was great!!

2026-05-24 • via Nuitee
P
Pierre • couple • ca
9
Pros:

Tres bien et Tres bon service

2026-05-22 • via Nuitee
A
Anne • solo_traveller • us
9
2026-05-22 • via Nuitee
J
Jeddi • extended_group • ca
7
It was not too bad
2026-05-19 • via Nuitee
M
Mary • family_with_children • ca
10
nice stay
Pros:

nice place and good breakfast

2026-05-19 • via Nuitee
F
Franz • couple • de
8
Gutes Hotel für eine Nacht.
Pros:

Die Zimmer waren sehr groß und gut ausgestattet.
Das Frühstück war reichhaltig.

2026-05-18 • via Nuitee