Chateau Saint John Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (1736 reviews)
369 Rockland Road , Saint John , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Convenient location
Cons:
Minor issues with amenities
Overbooking complaints

Categories

Cleanliness
9.16
Rooms were very clean and well-maintained, but some issues mentioned with towels.
Service
9.63
Staff were friendly and went above and beyond to assist guests.
Location
9.17
Convenient location with easy access to highway and city center.
Room Quality
9.12
Rooms were spacious and comfortable, despite minor issues with amenities.
Amenities
8.65
Good selection of amenities, but minor issues with override functions in the room.
Value for Money
9.11
Good value for the quality of service and amenities offered.
Food and Beverage
9.16
Breakfast was consistently noted as delicious and fresh.
Overall Experience
9.63
Overall, a fantastic experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:33

Property Description

Luxurious Amenities
Indulge in the comfort of guest rooms equipped with 42-inch flat-screen cable TVs, free Wi-Fi, and cozy bedding.

Convenient Facilities
Stay productive with the on-site business center, meeting facilities, and 24-hour gym to cater to all your needs.

Delightful Dining Options
Enjoy a complimentary hot breakfast at Le Galion Lounge and unwind while watching big-screen TVs.

Experience the perfect blend of luxury and convenience at Chateau Saint John. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1736 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.63
• family_with_children • ca
8
2026-04-04 • via Nuitee
T
Tara Loo • family_with_children • ca
9
2026-04-03 • via Nuitee
J
julie • couple • ca
9
Pros:

Very well located, clean and comfortable
The breakfast was good and staff was excellent

2026-04-02 • via Nuitee
C
Cesar • couple • ca
8
2026-04-01 • via Nuitee
S
Samantha • solo_traveller • ca
9
Convenient stay in a comfy room with lovely staff
Pros:

Convenient location, spacious rooms, very friendly and helpful staff, comfy beds. Would stay again

Cons:

The buffet breakfast has room for improvement. The bacon and eggs were ++ overcooked but the rest was good!

2026-03-29 • via Nuitee
S
Sandra • solo_traveller • us
7
2026-03-27 • via Nuitee
F
Fanina • solo_traveller • ca
8
Great location, could be my favourite.
Pros:

Beautiful hotel, possibly very classy, excellent breakfast and coffee. Big room. Comfy bed.

Cons:

Tired rooms and poor views of concrete walls.

2026-03-27 • via Nuitee
D
Danielle • family_with_children • ca
9
Pros:

Large room. Staff friendly and helpful

2026-03-25 • via Nuitee
R
Ross • couple • ca
10
Enjoyed our stay and will use it again in the future.
Pros:

Excellent breakfast served up by a very friendly server.

2026-03-25 • via Nuitee
P
PEREZ QUINTERO • family_with_children • es
10
Muy cómodo y singular
Pros:

Correcto.

2026-03-24 • via Nuitee
O
OnAir640093 • NONE
10
Great
Pros:

Everything was clean, friendly staff, great deal for your money. we liked everything about it, Really appreciated the inside parking

2026-03-23 • via Tripadvisor
S
Sonia • extended_group • fr
10
2026-03-23 • via Nuitee
R
Ron • couple • ca
9
Nice place to stay clean in a good location to the uptown
Pros:

Nice

Cons:

Pillow to thick

2026-03-23 • via Nuitee
H
Howe • family_with_children • ca
8
2026-03-23 • via Nuitee
B
Betty Lynn • extended_group • ca
10
Pros:

Trudy and the continental breakfast were exceedingly good!

2026-03-22 • via Nuitee
E
Elizabeth • family_with_children • ca
10
Pros:

Beautiful large room. Wasn't expecting size or jacuzzi.

2026-03-22 • via Nuitee
A
ATidalBore • Family • Moncton, New Brunswick
10
A perfect stay
Pros:

An excellent stay, start to finish. Checking was easy and quick. Rooms are larger than average. The first bed in quite some time that didn't cause pain, it was perfect. Good breakfast.
Finally, great communication with the desk, they can use texting.
Great location when you need to get to the hospital daily.

2026-03-21 • via Tripadvisor
L
Le Breton • extended_group • ca
10
2026-03-21 • via Nuitee
K
Kristine • family_with_children • ca
8
2026-03-21 • via Nuitee
K
keithamos75 • NONE • Fredericton, New Brunswick
10
Chateau Saint John is Amazing
Pros:

Chateau Saint John has an incredible Front Desk Staff, HouseKeeping personnel, Maintenance, and Trudy and Kitchen Staff were amazing. They made me feel at home from my arrival. Thank You everyone

2026-03-20 • via Tripadvisor