Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great food quality
Beautiful location
Cons:
Unqualified staff
Cleanliness issues

Categories

Cleanliness
7.14
Several mentions of old and dirty furniture, maintenance issues, and inadequate hygiene standards during breakfast.
Service
9.11
Some positive mentions of staff interactions, but significant complaints about unqualified staff and management's lack of professionalism.
Location
8.65
The location and beautiful views from the rooms were positively noted.
Room Quality
7.6
Reported issues with old furniture and problems with room cleanliness.
Amenities
8.13
Amenities were not heavily mentioned, but some complaints about missing items were noted.
Value for Money
8.09
Overall sentiment indicates expectations of a five-star quality, but feedback suggests that the hotel may not meet this standard.
Food and Beverage
8.64
Highlights regarding excellent food quality and a great dining atmosphere.
Overall Experience
6.61
Mixed experiences, with positive dining experiences but significant issues with service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:04

Property Description

Unlock the secrets of the vibrant city of Khobar from one of Saudi Arabia's most iconic address, nestled along the picturesque Corniche. From dazzling sea views to culinary delights and a serene wellness center, experience it all.

Panoramic Views and Top-Class Facilities
Enjoy uninterrupted views of the Gulf and Al Khobar city from the 2 panoramic elevators. Indulge in the top-class spa and dining facilities offered by this 5-star hotel.

Luxurious Accommodations with Modern Amenities
Relax in the modern guest rooms featuring Arab influences, wooden flooring, and private bathrooms with signature amenities. Complimentary minibar with a chargeable refill adds to the luxurious experience.

Wellness Center and Gourmet Dining
Work out in the fitness center, unwind in the hot tub and hammam, or indulge in relaxation treatments at the spa. Relish rich cuisine with panoramic Gulf views at the chic restaurant or savor drinks at the trendy lobby bar.

Book now to experience luxury and comfort at Sofitel Al Khobar.

Important information:

All Day Dinning International Restaurant (In case of not having buffet set menu option will apply).

During the Holy month of Ramadan any booking with breakfast will be replace by Ramadan Sahour.

Children aged 11 years and younger are not allowed to access spa club Sofitel.

Children's aged 11 years old & below are not allowed to access club Sofitel Lounge.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DMM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for SAR 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for SAR 0 per person per night when using an existing bed.
    Adults stay for SAR 115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3807 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 6.61
S
Sultan family_with_children sa
10
ممتعه ومريحه وسأكرر الزيارة
Pros:

مكان مريح ونظيف والاستقبال شباب سعوديين رائعين ومتعاونين جداً ومواجه للبحر على طول وخذيت سويت أوبرا إطلالته على البحر ويجي دورين

Cons:

لاشيء

2026-05-09 via Nuitee
A
Aseel extended_group sa
1
Cons:

I had one of the worst hotel experiences at Softel Corniche Al Khobar, and I would never stay here again.

I booked and fully paid for 3 rooms in advance. However, at check-in, they only gave us 2 rooms at 2 PM, while the third room was delayed until 3:30 PM because it was “not ready.” I specifically asked them to send the key card once the room was prepared, but nobody informed us or brought the card. We only found out after going down to the front desk ourselves.

The coordination and communication at the front desk were extremely poor. One employee even tried to charge me again for the third room despite the fact that I had already paid the full amount during check-in.

What made things worse is that after all this delay, the room was still not clean or properly prepared.

Another major issue is that the hotel does not allow outside delivery orders to be brought to the rooms, which was very inconvenient.

On top of that, check-out is officially at 12 PM, yet they started calling us repeatedly from 11 AM and waking us up. When we requested luggage assistance at 12 PM, nobody came until 1 PM despite us calling multiple times and being told repeatedly, “Someone is coming.” At one point, we even called and the staff answered only to hang up the phone in our faces.

Overall, this was an awful experience with poor service, terrible organization, and unprofessional staff. Definitely not worth the stay, and I will never repeat this experience again.

2026-05-08 via Nuitee
A
Amal extended_group sa
10
اقامة اكثر من رائعة
Pros:

شكراً جزيلا لكل العاملين بالفندق سهولة تسجيل الدخول والمغادرة احترافية كل موظفين الاستقبال بشاشتهم وحسن الاستقبال سرعة تلبية كل الطلبات فطورهم راااائع

Cons:

كل شي رائع

2026-05-07 via Nuitee
A
ABDULRAHMAN family_with_children sa
10
2026-05-07 via Nuitee
T
Taghreed solo_traveller sa
7
2026-05-07 via Nuitee
Z
Zaki couple sa
10
2026-05-07 via Nuitee
T
Taghreed extended_group sa
6
2026-05-06 via Nuitee
H
Hind solo_traveller sa
3
مكان رائع
Pros:

إطلالة البحر

Cons:

الغرفة بعيدة

2026-05-05 via Nuitee
S
SULTAN couple sa
10
2026-05-03 via Nuitee
A
Awwad couple sa
2
I booked for three nights but I couldn’t stay I checked out andmoved to another hotel
Pros:

Reception man was good

Cons:

No services needed you got it

2026-05-02 via Nuitee
M
Muneerah couple jo
2
Pros:

الموقع فقط

Cons:

النوافذ غير نظيفة ، التلفزيون لايدعم اي تطبيقات وليس ذكي ، لا يوجد تغطية للشبكة ولا واي فاي وتجاوب الموظفين سيئ جدا ولا احد يجيب على الاتصالات وانتظرنا بالغرفة 40 دقيقة فقط لحمل الحقائب check out

2026-05-02 via Nuitee
A
Abdulmohsen couple sa
10
Wonderfull
Pros:

Everything .

Cons:

Elecators always late because the hotel had few.

2026-05-01 via Nuitee
السبيعي solo_traveller sa
10
Pros:

اكثر شي طاقم الاستقبال ذوق رفيع وأخلاق عالية

Cons:

عدم وجود نوافذ تفتح على البحر لدخول تيار الهواء النقي

2026-05-01 via Nuitee
A
Albaraa couple sa
10
Pros:

افضل رسبشن اخ فيصل
شكرا اخ فيصل
افضل سواق اخ صالح
شكرا اخ صالح

Cons:

الثلاجة
جيت ماتشتغل
وقلت للفني تحتاج تغيير
جاء الفني يفحصها وقال تحتاج تغير.
تم تبديلها
وبعدها بيوم خربت
ماخذ فندق اغير ثلاجات موب انوم

2026-04-30 via Nuitee
N
Norah couple sa
1
2026-04-29 via Nuitee
H
Hanouf couple sa
10
شكرا سوفتيل الخبر
Pros:

هادي وجميل وتعامل سلس وسريع

Cons:

كله بيرفكت

2026-04-29 via Nuitee
K
Kairi solo_traveller my
9
2026-04-28 via Nuitee
N
Nasser couple sa
10
سوف أوعيد التجربة بكل تاكيد
Pros:

النظافة والتعامل كان رائعا جدا وكذالك السرير كان مريحاً جداً ولا أنسى الامانه فقد نسيت زوجتى أسواره ذهب داخل الغرفة وتذكرناها بعد ساعتين واتصلنا بالفندق ووجدنها عندهم في الأمانات وهذا شي رائع جداً

Cons:

لا شي كل الامور ممتازه

2026-04-26 via Nuitee
نورة couple sa
8
Pros:

الاطلالة خيال

Cons:

قديم قليلا

2026-04-26 via Nuitee
H
hind solo_traveller sa
7
ياليت يتم التاكد من تنضيف الإطلالات
Pros:

المنطقة حلوه
الفطور متكامل عندهم بندكت لذيذ والطاقم في المطعم متعاون الجلسات في اللوبي حلوه ورايقه

Cons:

الغرفه فيها رائحة رطوبه مو مقرفه بس مزعجه شوي
+
تعبت وانا اتصل عليهم بسبب عطل في الستاره مايردون بعد الساعه 9
+
زعلت جداً جداً لما شفت الزجاج المطل على البحر وسخ
أنا حاجزه غرفه مطله ، من الطبيعي والمفروض ان الزجاج يكون نضيف علشان تكون الاطلاله زينه

2026-04-26 via Nuitee