Best Western PLUS Mirage Hotel and Resort

Hotels
•
Best Western Plus
8.6 (328 reviews)
9616 Highway 58 East , High Level , CA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noisy rooms
Uncomfortable bed

Categories

Cleanliness
7.79
Several reviewers mentioned issues with cleanliness, including dirty conditions.
Service
9.26
The staff was consistently praised for being friendly, professional, and accommodating.
Location
9.3
Guests praised the hotel’s location as perfect for their needs.
Room Quality
7.75
Some rooms were described as needing maintenance, with issues like soft beds and broken furniture.
Amenities
8.28
Amenities such as breakfast were highlighted positively, with some concerns about the pool and bathroom facilities.
Value for Money
8.74
Guests felt they received good value considering the location and service.
Food and Beverage
8.79
Breakfast received positive remarks, although restaurant service was noted as slow.
Overall Experience
8.86
Overall, guests enjoyed their stay and indicated they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:05

Property Description

Indulge in Luxury at Best Western PLUS Mirage Hotel and Resort

Unwind in the Indoor Water Park: Enjoy a refreshing dip in the large indoor water park, perfect for relaxation and fun for guests of all ages.

Delight in Culinary Excellence: Start your day with a delicious continental breakfast and savor fresh ingredients at the Mirage Dining Room for all your meals. Cap off your day with a relaxing drink at the Oasis Lounge.

Convenience at Your Fingertips: Benefit from complimentary Wi-Fi, a 40-inch flat-screen TV, microwave, and refrigerator in every room. Take advantage of the free shuttle service to the High Level Airport and make use of the fitness center, business center, and round-the-clock front desk services.

Book your stay now at Best Western PLUS Mirage Hotel and Resort for a truly unforgettable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOJ

Location

Guest Reviews

8.6
Based on 328 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 8.86
C
Catherine • couple • ca
10
I enjoyed it:)
2026-10-14 • via Nuitee
A
Allen and Kimberly • couple • ca
8
2026-10-12 • via Nuitee
P
Payne • couple • ca
10
Comfortable and friendly like home.
Pros:

The breakfast was great so nice to get a hot meal before you travel.
I have to say that your staff member Tristan was amazing. I have not in my 40+years staying at hotels seen a worker so determined to work and smile while doing it. He was cleaning the parking lot watering flowers helping with the kitchen garbage. I guess what surprised me was his age being a younger person and have his determination to do his job. Anyway TRISTAN is an exceptional worker.
The rest of your staff was also great friendly. You have a great hotel there.

Cons:

That the pool was closed in the morning.

2026-10-07 • via Nuitee
M
Michael • solo_traveller • ca
8
Pros:

Clean and comfortable. Breakfast was good and hot.

Cons:

The walk to the room was fairly long and I was only half way down the hall.

2026-09-18 • via Nuitee
D
Dennis • couple • at
9
2026-09-15 • via Nuitee
A
Andreas • couple • de
8
Gutes Hotel mit Motel-Charakter
Pros:

Gutes Frühstück.

Cons:

Es war Labour Day. Aus diesem Grund hatte das Restaurant geschlossen und wir wurden an ein Restaurant eines anderen Hotels verwiesen. Das ist finde ich eher unangebracht, insbesondere für ein Best Western, das sich PLUS nennt.

2026-09-09 • via Nuitee
T
Tuan Anh • couple • ca
8
2026-09-07 • via Nuitee
L
Luc • couple • ca
8
2026-09-06 • via Nuitee
D
dennis • couple • ca
8
Very nice large room, quite, very pleasant staff all around.
Pros:

Very pleasant staff all around.

Cons:

A bit pricy.

2026-09-01 • via Nuitee
S
Sonja • couple • ca
8
2026-08-13 • via Nuitee
D
Debra • extended_group • ca
9
Don’t hesitate to stay at this great hotel
Pros:

spacious clean suites and outstanding staff + great food

Cons:

no complaints at all

2026-08-09 • via Nuitee
L
Luke • couple • ca
6
2026-08-09 • via Nuitee
M
Mike • couple • ca
9
2026-08-08 • via Nuitee
V
Vanessa • family_with_children • ca
8
2026-07-17 • via Nuitee
M
Mary • family_with_children • ca
1
The room was not clean, furniture is badly stained, carpet not that clean either, bedding was clean, but one bed had a b
Pros:

Breakfast was good

Cons:

The cleanliness of the room. Overpriced

2026-06-28 • via Nuitee
A
Andreas • solo_traveller • ch
8
2026-06-22 • via Nuitee
P
Pamela • solo_traveller • ca
10
My stay was fabulous
Pros:

Excellent location. Easy access

Cons:

N/A

2026-05-25 • via Nuitee
M
Maureen • solo_traveller • ca
10
2026-05-17 • via Nuitee
D
Daniel • couple • us
9
2026-05-09 • via Nuitee
P
Princella • solo_traveller • ca
8
2026-05-04 • via Nuitee