HYATT House Shelton

Hotels
•
Hyatt House
8 (727 reviews)
830 Bridgeport Avenue , Shelton , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Dated room furnishings
Noisy environment

Categories

Cleanliness
6.64
Several reviews indicated issues with cleanliness, particularly with the rooms.
Service
9.11
General positive sentiments about staff friendliness and service quality.
Location
8.65
Positive feedback regarding the convenient location close to stores.
Room Quality
7.6
Mixed sentiments with some mentioning dated furniture and maintenance issues.
Amenities
8.13
Amenities like free breakfast were appreciated but some lacked availability.
Value for Money
7.59
Concerns about pricing relative to room condition and service quality.
Food and Beverage
8.14
Overall good reviews for breakfast but issues noted in the cleanliness of the breakfast area.
Overall Experience
8.11
Overall positive experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:00

Property Description

Luxurious Amenities
HYATT House Shelton offers a range of luxurious amenities including an indoor pool, a restaurant, and a fitness center. The air-conditioned guest rooms are well-equipped with modern facilities such as a cable TV, iPod dock, microwave, and refrigerator. Some rooms even feature a full kitchen for added convenience.

Convenient Facilities
Guests can enjoy free WiFi access, free parking, and services like grocery deliveries and meeting facilities. The property also boasts a shared lounge for relaxation. The convenient location, just 4.1 km from Great River Golf Club, makes it an ideal choice for travelers.

Nearby Attractions
Located close to Osborne Homestead Museum and Ansonia Mall Shopping Center, HYATT House Shelton provides easy access to popular attractions. With John F. Kennedy International Airport just 89 km away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at HYATT House Shelton now and experience luxury and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 727 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
M
Markus • solo_traveller • ch
5
2026-05-22 • via Nuitee
B
Britney • couple • us
10
2026-05-21 • via Nuitee
E
Engleman • family_with_children • us
10
It was excellent
Pros:

Cleanliness. Everything was clean and fresh.

2026-05-20 • via Nuitee
M
Michael • family_with_children • us
9
Excellent
Pros:

Breakfast, room, overall the cleanliness was very good but the window shades were extremely dirty and gross.

Cons:

The extremely dirty window shades.

2026-05-17 • via Nuitee
R
Ryan • couple • us
10
2026-05-14 • via Nuitee
J
Joy • couple • us
4
Terrible.
Pros:

The location was perfect but that was abt it.

Cons:

This Hyatt is undergoing renovations; however, the room we were in had already been renovated. Let me say - it still needs work. The bathroom shower is poorly designed - the first night the water leaked out the shower all the way into the closet outside. The next time we showered we decided to slide the shower doors opposite from the first night; that didn’t work either, less water leaked out but it still leaked out. There is no ventilation system in the bathroom, there’s a vent but that didn’t work. The bathroom had holes in the back of the door like there used to be a hook for towels but that was missing. Also, at the bottom of the shower near the door - that needs so finishing touches, it’s missing either tile or just isn’t completed properly. The other major flaw was the TV. It doesn’t swivel all the way around so the point of having a suite king room is moot bc you can’t even utilize the sofa to relax and watch TV bc you can only watch if you’re laying in bed. Thank god the bed was comfortable. That was the only good thing abt this hotel. The best part was when we asked for a late check out for 1pm, the hotel front desk had the audacity to state it’s $25. I understand policy; however, NEVER have I ever had to pay ANY hotel additional monies to check out late. Also considering the many issues - I think the hotel staff could have granted us the extra hour at no charge. This will be the last time I stay at this Hyatt. The contractor Hyatt hired for this job is definitely cutting corners and the company needs to check the rooms once the contractor states it’s complete. Terrible experience. I wouldn’t recommend.

2026-05-13 • via Nuitee
E
Elizabeth • solo_traveller • us
5
Not worth the expense
Pros:

Location

Cons:

The room design was poor. There was not a door between the sink and bed, so using the sink before my husband was asleep was difficult. Breakfast was fair at best, Mc Donald's had more flavor .
And the desk staff was rude.
This is the most expensive hotel in the area, and not at all worth the extra cost, in my opinion.

2026-05-13 • via Nuitee
E
Engleman • family_with_children • us
10
Our stay at the hyatt house was very comfortable.
Pros:

The breakfast ia always good. And the Staff is always accommodating of my families needs.

2026-05-11 • via Nuitee
W
william • solo_traveller • us
7
Last minute stay
Pros:

Clean and neat, room didn't smell. The staff was professional and curtious.

Cons:

Nothing

2026-05-03 • via Nuitee
E
Engleman • family_with_children • us
10
I had a great stay!!
Pros:

Breakfast was awesome!! The staff is amazing and the facility is spotless.

Cons:

I did not like that the laundry is coin operated ( you can purchase quarters at the front desk )and that you can not use your debit or credit card. I don't always carry cash.. There are only 2 washers. I wish there had been at least 1 more washer with an agitator. There are 6 dryers so that is a plus.

2026-05-02 • via Nuitee
R
Robert • family_with_children • us
9
Pros:

Everything. Fair prices and a great breakfast and quiet and comfortable

Cons:

Nothing

2026-05-02 • via Nuitee
M
Michele • solo_traveller • fr
9
2026-04-30 • via Nuitee
• family_with_children • us
7
2026-04-30 • via Nuitee
J
jonissa • couple • us
1
Well I just call to see why I’m getting charged for extra money just because I put a blunt rapper in the trash,they assu
Pros:

The property was ok

Cons:

Breakfast was ok

2026-04-25 • via Nuitee
C
Chijieze • solo_traveller • us
10
Excellent
Pros:

I enjoyed my stay. Excellent staff and services. The room was very neat and relaxing. I will come back again for personal and mental self care. Keep the good work. 👍👍👍👍👍👍

Cons:

None for now

2026-04-25 • via Nuitee
M
Murry • couple • us
10
Very practically located
Pros:

convenient

Cons:

nothing to dislike

2026-04-25 • via Nuitee
C
Catherine • solo_traveller • us
8
Pros:

I always stay here when in Ct
but this time it was just ok. the staff wasn’t as friendly and the breakfast was good the first morning but then the next morning it was like they had leftovers. the eggs was full of veggies and looked gray with a lot of water. When I asked if they had any plan scrambled eggs, the guys said No they had nothing. The tables were dirty needed to be wiped. other than that. I always thought Hyatt was a great place and a decent price. Room was clean and comfortable. Although we could have used 2 pillows, we only had 1 per person. I’ll be staying again and hopefully breakfast is better 😊

2026-04-21 • via Nuitee
D
Deborah • family_with_children • us
7
Pros:

Rooms very clean fresh-Great Location

Cons:

BREKFAST Coffee was terrible eggs dry Very disappointed

2026-04-21 • via Nuitee
C
Catherine • couple • us
7
the breakfast was good the first morning the second morning the breakfast was awful the eggs was gray and looked so old
Pros:

property was nice well kept

2026-04-20 • via Nuitee
R
Redcardina • Family • Fairfax, Vermont
6
Good location but bad rooms
Pros:

The best thing about this place is its central location to Stratford, Bridgeport and Milford. Lots of restaurants within walking distance as well. Our room had a view of the ductwork. When we asked for a different room we were told that none were available unless we wanted to pay an upgrade. The hotel did not appear full. The hotel is under renovation which was not listed when we made reservations. Rooms are tired and bare bones. We didn't have hot water and were told we might need to change rooms but there would be a wait even though we had an event to attend. Thankfully, the engineer was able to restore the hot water. Breakfast isn't worth it. Coffee was good and the bed was comfortable. Also, check your statement. We were charged for an upgrade that we didn't use. Will stay elsewhere on future visits.

2026-04-16 • via Tripadvisor