HYATT House Shelton

Hotels
Hyatt House
8 (746 reviews)
830 Bridgeport Avenue , Shelton , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Dated room furnishings
Noisy environment

Categories

Cleanliness
6.64
Several reviews indicated issues with cleanliness, particularly with the rooms.
Service
9.11
General positive sentiments about staff friendliness and service quality.
Location
8.65
Positive feedback regarding the convenient location close to stores.
Room Quality
7.6
Mixed sentiments with some mentioning dated furniture and maintenance issues.
Amenities
8.13
Amenities like free breakfast were appreciated but some lacked availability.
Value for Money
7.59
Concerns about pricing relative to room condition and service quality.
Food and Beverage
8.14
Overall good reviews for breakfast but issues noted in the cleanliness of the breakfast area.
Overall Experience
8.11
Overall positive experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:00

Property Description

Luxurious Amenities
HYATT House Shelton offers a range of luxurious amenities including an indoor pool, a restaurant, and a fitness center. The air-conditioned guest rooms are well-equipped with modern facilities such as a cable TV, iPod dock, microwave, and refrigerator. Some rooms even feature a full kitchen for added convenience.

Convenient Facilities
Guests can enjoy free WiFi access, free parking, and services like grocery deliveries and meeting facilities. The property also boasts a shared lounge for relaxation. The convenient location, just 4.1 km from Great River Golf Club, makes it an ideal choice for travelers.

Nearby Attractions
Located close to Osborne Homestead Museum and Ansonia Mall Shopping Center, HYATT House Shelton provides easy access to popular attractions. With John F. Kennedy International Airport just 89 km away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at HYATT House Shelton now and experience luxury and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 746 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
J
Jessica couple us
9
Pros:

Location,pool, attentiveness of staff, and bar

Cons:

Breakfast, strength of wifi

2026-07-02 via Nuitee
R
Raymond solo_traveller us
8
2026-06-29 via Nuitee
T
Travis family_with_children us
6
It was my only option
Pros:

The breakfast was terrible. The bacon was clearly days old.

Cons:

Fresh food

2026-06-23 via Nuitee
E
Emily family_with_children us
8
Clean, Convenient stay.
Pros:

Easy parking. Newly renovated. Decent breakfast with hot and cold options. Good option to buy snacks if needed. Fresh water available at the desk.

Cons:

They advertised a hot tub, but clearly they don’t anymore (it was cemented in).

2026-06-18 via Nuitee
M
Monique couple us
10
2026-06-14 via Nuitee
F
Felicity solo_traveller us
1
Terrible
Cons:

I was doubled booked and desk said they could not resolve the problem and it had already been paid.
I then was charged a $100 that was supposed to be returned and was not. Instead I have been charged $100 three different times on my account.
Noone except ?guard at desk at early check out so no receipt? I need this resolved!!!

2026-06-08 via Nuitee
Y
Yessenia couple us
10
2026-06-07 via Nuitee
J
JaRya couple us
9
2026-06-06 via Nuitee
R
Richard solo_traveller us
10
2026-06-06 via Nuitee
A
Amy family_with_children us
7
Just okay stay
Pros:

The location was good. 15 minutes from Sacred Heart University -great restaurants close by. The room was very clean and the staff were friendly.

Cons:

When we arrived the room we booked was not available. They “upgraded” us to a king suite- but given we were a family of 3 - we had to utilize the pull out couch as a sleeping option for one of us- which was not ideal ( instead of the two Queen beds we reserved). There was also water stains on the shades and in the bathroom artwork. It appeared it was from old water damage.

2026-06-03 via Nuitee
J
Julia couple us
10
2026-06-02 via Nuitee
R
Robert couple us
1
It was a disaster in terms of its primary function which was to give us a good night's sleep.
Cons:

The refrigerator in our room had an intermittent whirring sound over the course of the night accompanied by a clicking noise which together were enough to interrupt and ruin our night's sleep. On that basis alone, our stay was a big disappointment. I notified the desk of the issue in the morning.

2026-05-31 via Nuitee
B
Brooke solo_traveller us
10
Great accommodations and staff!!
Pros:

It was clean, everyone was nice and helpful, convenient location with restaurants and stores close by.

Cons:

Nothing!

2026-05-26 via Nuitee
S
Shawmell family_with_children us
10
2026-05-26 via Nuitee
C
Carlos solo_traveller us
7
Pros:

The remodeled room and size

Cons:

TV didn't swivel all the way to the living room. You could not sit on the couch and watch tv because the tv wasn't able to function correctly. Swivel all the way around.

2026-05-25 via Nuitee
J
Jeanna couple us
8
Nice hotel, but they need better/new beds and pillows
Pros:

Everything was clean and updated

Cons:

The bed was very uncomfortable. No cushion or support. The pillows went flat as soon as you laid on them.

2026-05-24 via Nuitee
M
Markus solo_traveller ch
5
2026-05-22 via Nuitee
B
Britney couple us
10
2026-05-21 via Nuitee
E
Engleman family_with_children us
10
It was excellent
Pros:

Cleanliness. Everything was clean and fresh.

2026-05-20 via Nuitee
K
K8096JVmariar NONE
10
Royal Treatment
Pros:

I stayed at the Shelton, Connecticut location and had an awesome experience. The staff and the cleanliness of the Hyatt was top notch! Looking forward to another stay.

2026-05-18 via Tripadvisor