Hilton Garden Inn Pensacola Airport/Medical Center

Hotels
•
Hilton Garden Inn
9 (394 reviews)
1144 Airport Boulevard , Pensacola , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good room size
Cons:
Cleanliness issues
Overpriced breakfast
Noise from outside

Categories

Cleanliness
8.39
Furniture was in very bad shape. Surfaces in room were sticky. Carpet was dirty. Housekeeping never cleaned our room during our stay.
Service
9.86
The staff was very friendly and accommodating. They assisted with check-in and helped with special requests, creating a positive experience.
Location
9.9
The location was excellent, being convenient to nearby shops and attractions.
Room Quality
8.85
The room was a good size, although there were issues with cleanliness and the frozen temperatures upon arrival.
Amenities
8.88
There were some positive mentions of facilities, but reports of issues with breakfast value reduced the overall rating.
Value for Money
7.84
Breakfast was a terrible value and the hotel was perceived as overpriced for the quality offered.
Food and Beverage
8.39
Breakfast options included stale pastries, which were disappointing.
Overall Experience
9.86
Despite some issues, the positive aspects and the service experience made it an overall good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:23

Property Description

Convenient Location
Located just a mile from Pensacola International Airport, Hilton Garden Inn Pensacola Airport/Medical Center offers a prime spot just off Interstate 110.

Modern Amenities
Each guest room is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with a 37-inch flat-screen TV and an mp3 docking station.

On-Site Dining and Fitness
Indulge in delicious meals at The Great American Grill, open daily for breakfast and dinner. Stay active at the well-equipped gym or take a refreshing dip in the outdoor swimming pool.

Experience comfort and convenience at Hilton Garden Inn Pensacola Airport/Medical Center. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 394 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 9.86
J
Joshua • family_with_children • us
10
Amazing!
Pros:

The atmosphere and friendly staff. Everything was superb and I’d love to come again in the future. :)
I just wish the beds were a little more soft and the pillows a bit more fluffy. Other than that, everything couldn’t have been better.

Cons:

The pillows not as fluffy as I would’ve liked them to be.
The bed being too hard and not as soft as what I am use to at home, but I made it work.
The in room coffee could have been a been better as well.

2026-04-20 • via Nuitee
K
Katrina • solo_traveller • us
10
Perfect
Pros:

Clean, quiet, comfortable, friendly staff… Good neighborhood, and not far from the airport

Cons:

You have to pay money to stay there… Well, that’s the only thing I could think of because I liked everything!

2026-04-12 • via Nuitee
T
Tabitha • solo_traveller • us
10
2026-04-11 • via Nuitee
J
Justin • family_with_children • us
10
2026-04-08 • via Nuitee
R
Robert • couple • us
10
Pros:

it was a phenomenal night thank you

2026-04-06 • via Nuitee
A
Anthony • couple • us
9
Pros:

The staff were friendly and my room was very clean. I was very pleased.

2026-04-05 • via Nuitee
A
Alvin J. • couple • us
7
2026-04-05 • via Nuitee
D
Darryl • family_with_children • us
8
It coulda been better the place was nice but they need more comfortable matress
Pros:

The place was clean nice pool and gym was a plus

Cons:

The bed felt real hard and uncomfortable and the pillow had no cushion I didn't sleep good at all

2026-04-02 • via Nuitee
A
Alian • solo_traveller • us
7
Pros:

Location. Some member of staff were nice, other s were there but can't help on nothing.

Cons:

Staff can't provide an invoice of my atay because I booked with a 3rd party, first time that happen to me.

2026-03-30 • via Nuitee
J
Jackson • solo_traveller • us
6
I was expecting more with a Hilton property.
Pros:

I was attending an event that was being held at the property. The property was close to shopping and restaurants. The clerks were very pleasant and the cleaning staff was very prompt in responding to an issue I had.

Cons:

The furniture was chipped and worn. The lamps and base of the bathroom doorframes were rusty. The linen had a stain on it.

2026-03-30 • via Nuitee
G
Gwendalynn • family_with_children • us
10
Always home away from home!
Pros:

When we come to town this is the only place we stay at. Everything is always clean and everyone is always so welcoming.

Cons:

Nothing

2026-03-29 • via Nuitee
J
Joshua • couple • us
8
Pros:

It was really nice for the price really enjoyed our stay will be back.

2026-03-26 • via Nuitee
R
Ramona • couple • us
10
2026-03-23 • via Nuitee
P
Pavan Sethi • solo_traveller • us
5
Pros:

The location is convenient and close to the airport, and the staff was great. The property itself, however, is in serious need of renovation. The rooms and hallways feel very dated, and the furniture should be replaced throughout. Bottom line: the hotel needs a major update. Other than that, the location and staff were both excellent. But if this property is going to carry the Hilton Garden Inn name, it really needs a full renovation. 80

2026-03-20 • via Nuitee
T
Trotter • couple • us
10
2026-03-19 • via Nuitee
A
Anthony • couple • us
10
Pros:

Everything was perfect

Cons:

The Hot tube & pool was closed

2026-03-16 • via Nuitee
H
hargrove • family_with_children • us
5
Overnight. Room fine. Paying for a guide dog puppy intraining (Dogs inc) unacceptable.
Pros:

clean room

Cons:

charged $75 for a Dogs inc guide dog puppy in training. This was after showing the Access card with the Florida statute.413.08
I called the customer service line afterward and was told each hotels sets their own policy. This is the first time in 37 years of raising guide dog puppies I had to pay for access.

2026-03-02 • via Nuitee
L
Last • solo_traveller • us
10
2026-02-26 • via Nuitee
L
Lauri • solo_traveller • us
10
Great customer service
Pros:

Due to big thunderstorms, my plane was cancelled and I arrived after midnight (12:20a.m.) on a different flight. There were no taxis available and for some reason Lyft and Uber were unavailable for this airport. So, I called the hotel and explained my situation. Thought their shuttle stops at midnight, they sent their shuttle anyway. I was very grateful for their great customer help and service.

2026-01-19 • via Nuitee
V
Valerie • couple • us
8
Overall good experience
Pros:

Hotel was nice and clean

Cons:

Breakfast was very expensive

2026-01-19 • via Nuitee