Residence Inn Pittsburgh North Shore

Hotels
•
Lixi
9 (1029 reviews)
574 West General Robinson Street , Pittsburgh , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room cleanliness
Cons:
Inconsistent cleanliness
Service issues
Minor maintenance problems

Categories

Cleanliness
8.23
Inconsistent cleanliness with some dirty dishes and uncomfortable beds mentioned.
Service
9.2
Mixed service experiences; some staff were polite while one was noted to be rude.
Location
10
Great location frequently mentioned positively across reviews.
Room Quality
8.74
Room quality was good with clean facilities, but issues like broken lamps were noted.
Amenities
8.69
Some amenities were appreciated like pool access, but lack of ice machines and maintenance issues affected the score.
Value for Money
8.72
Parking issues and some minor expenses noted, but overall a reasonable stay.
Food and Beverage
8.68
Breakfast was noted to be good, despite some personal preferences regarding temperature.
Overall Experience
9.73
Overall experience was positive with notable disruptions, but convenience and location outweighed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:35

Property Description

Convenient Location
Located just minutes away from central Pittsburgh and major attractions like the Carnegie Museum of Art, our hotel is the perfect base for your stay in the city.

Suite Perks
Our suites are designed to make you feel at home, with fully equipped kitchens, spacious living areas, and modern amenities like flat-screen TVs and iPod docking stations.

Relax and Recharge
Whether you prefer a refreshing swim in the indoor pool, a fun time in the game room, or a workout session in the fitness centre, we have something for everyone. Stay connected with complimentary Wi-Fi throughout the hotel.

Experience comfort and convenience at its best at Residence Inn Pittsburgh North Shore. Book your stay now and make unforgettable memories in the Steel City.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 27 per day.

Location

Guest Reviews

9
Based on 1029 reviews
Cleanliness: 8.23
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 8.69
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
J
Jeffrey • couple • us
9
2026-03-02 • via Nuitee
B
Bryon • couple • us
7
2026-03-01 • via Nuitee
K
Kimberly • couple • us
2
Hotel room was very disappointing.
Pros:

It was close to many attractions.

Cons:

My room was uncomfortable. The heat would not shut off. Also the sofa bed mattress was disgusting. There were stains all over the mattress and stains on the cushions. The staff was apologetic but the new room was dirty too.

2026-03-01 • via Nuitee
J
Jessica • couple • us
10
Pros:

Such a lovely hotel. Staff were very nice, the breakfast was delicious. The room was amazing and perfect for what we needed

2026-02-28 • via Nuitee
M
McGonigal • extended_group • us
10
2026-02-23 • via Nuitee
W
Williams • extended_group • us
2
Disappointing
Pros:

Downtown, walking distance to many attractions

Cons:

The advertised pool was drained! The room had a very unacceptable pull out sofa not sufficient for two adults to sleep on. No one would help us cancel our second two nights so we could book somewhere else with a working pool and two real beds. Something that looked like decal matter on the picture frame above the toilet

2026-02-23 • via Nuitee
I
India • couple • us
3
Upon arrival we were told the pool was closed and that we could just go to the pool across the street in -11 degree weat
Cons:

No hot water
Pool was closed
Front desk never answers phone during night

2026-02-08 • via Nuitee
A
Allen • solo_traveller • us
10
2026-01-28 • via Nuitee
O
Owen • extended_group • us
5
2026-01-20 • via Nuitee
A
Aimee • couple • us
6
Dated and a little pricey, but proximity to venues is great.
Pros:

Room was a great size, well appointed and had everything you need in the kitchenette.

Cons:

There were no USB ports for charging devices, except the one on the TV. The alarm clock was so old you couldn't set the alarm and there was an iPod dock on it. The utensils in the cooking drawer were very dusty, luckily we didn't need them. I also was not aware we would have to pay an extra $27 per night to park on site.

2026-01-20 • via Nuitee
I
Irene • extended_group • us
7
2026-01-20 • via Nuitee
N
Natania • family_with_children • us
8
It’s great that it is right next to PNC Park but understand it is a 3 star hotel for a reason.
Pros:

The breakfast was good. However, it would be nice to have plain bagels with cream cheese.

Cons:

When I checked into my room, there was no remote for the tv and it didn’t work so I had to call maintenance and there was no mattress in the sofa bed so I had to also call for that.

2026-01-19 • via Nuitee
E
Ellen • solo_traveller • us
10
Take me out to the ballgame, via The North Shore Residence Inn!!!
Pros:

The location-a stone's throw from the ballpark-was incredible! The parking was sooooo convenient! The hotel team was quite friendly, super accommodating, and extremely professional.

Cons:

Not applicable as I liked everything!

2026-01-19 • via Nuitee
J
JOHN • couple • us
8
Pros:

I came to see the Dodgers play the Pirates. The stadium was right next to the hotel

Cons:

I made duplicate reservations for the hotel through Booking.com. I experienced incredibly difficulty cancelling one of the reservations and have yet to receive a refund for the amount I paid in advance to secure the cancelled reservation

2026-01-19 • via Nuitee
C
Chelius • family_with_children • us
1
Not what we expected; not what we paid for.
Pros:

We checked out and cancelled. Maintenance staff could not repair air conditioning and it was 97 degrees outside. Couldn’t sleep in room, due to stale warm air.

Staff could not offer us another room with working air conditioner - just a box fan…for a family of four.

Also due to a baseball game, we got the last parking space ( that we paid for) and we’re not guaranteed there would be a space left, when we went out for dinner.

Cons:

See above.

2026-01-19 • via Nuitee
D
Derek • couple • us
1
2026-01-19 • via Nuitee
A
Amanda • family_with_children • us
8
The suite was nice, the stay was good, the breakfast was terrible.
Pros:

We were going to a Pirates game and the location was perfect

Cons:

Our family was not able to get breakfast because they ran out of food. I had 2 hard boiled eggs and one tasted rotten. And they ran out of coffee as well

2026-01-19 • via Nuitee
J
Jim • couple • us
8
2026-01-19 • via Nuitee
W
William • family_with_children • us
10
I would definitely recommend this hotel for someone that wants to be in the heart of it all!
Pros:

Breakfast was a good continental breakfast…

Cons:

Hash browns were different… mushy

2026-01-19 • via Nuitee
A
April • family_with_children • us
1
This is not a Marriott, Worst experience ever!
Pros:

The breakfast only

Cons:

Halls had trash and were not vacuumed ,never received sofa bed sheets, blankets, pillows, fridge made no ice and staff provided no ice, sticky room floors, king comforter had holes throughout.Microwave beep nonstop needing maintenance and no one showed up. Water stains on ceiling and into recessed lights, dust everywhere and funky mildew smell. Ran out of toilet paper and none provided. Fro T desk was not answering phone. Main bathrooms had zero toilet paper also. Front desk was made aware of everything and zero attempts were made to correct anything. Worst experience for my family ever.

2026-01-19 • via Nuitee