The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong is the hotel we return to whenever we visit Shanghai. One of the main reasons is its excellent location next to the shopping centre, which gives convenient access to restaurants, shops and everything we need without having to travel far.

The hotel feels modern, elegant and polished, while still offering the classic Ritz-Carlton atmosphere that we enjoy. Our room was beautifully presented, exceptionally clean and very comfortable, with high-quality furnishings and excellent amenities.
Despite the busy location, the room was peaceful and quiet, making it easy to relax after a day in the city. The hotel also offered excellent amenities throughout the property and in the room, all of the high quality we have come to expect from a Ritz-Carlton hotel. Everything felt thoughtfully designed and contributed to a comfortable and luxurious stay.

The service is one of the hotel’s greatest strengths. The staff are consistently warm, professional and highly attentive, and the level of hospitality is comparable to the excellent service we have experienced at luxury hotels in Japan. Requests are handled efficiently, but the service still feels personal and genuine.

Although the hotel is in a premium price category, we feel it provides very good value considering the location, room quality, facilities and exceptional service.

Overall, this remains our preferred hotel in Shanghai. The combination of convenience, modern luxury and consistently outstanding hospitality makes it an easy choice for us, and we look forward to returning again.

We stayed twice in July 2026 as we traveled in China. The hotel was wonderful and everyone there was incredibly helpful. The breakfast in the morning was great, the views amazing, and the location has quick access to the metro or cars (with Club access) that took you short distances. Would definitely stay again.

As usual Ritz Carlton provides the highest standard in terms of services. This is our 3rd time staying and the most preferred hotel in Shanghai. Location wise it’s centrally located in Lu Jia Zui overlooking all major landmarks, it’s connected to the IFC mall and also walkable to other major shopping malls. We booked and then paid upgrade for the pearl tower suite which is amazing because you are staring right at the pearl tower. The room is large with separate living and you can also opt into a “night Safari sleep tent” for your child. My daughter specifically asked for this. The suite also includes breakfast and lounge access. The lounge is probably one of the best I’ve experienced with good variety of food and drinks splitting amongst breakfast, lunch, afternoon tea, dinner and late night canapé. It also open till 11:30pm which is later than a lot of other lounges. Services is the highlight of the stay, from the moment you walk into the hotel (level 1) all the way to the lobby (level 52) your consistently being greeted. There is a gym and swimming pool as well which is fantastic if you’re traveling with kids. The food (breakfast and lounge) was of high standard and had great variety of both western and Chinese style. It is definitely on the expensive side in terms of prices compared across other hotels in Shanghai but it is worth the money and we will stay again when we visit next year.

Идеальный отель, за разумный прайс. Роскошный панорамный вид, дорогая отделка номера. Персонал был доброжелателен и учитывал все пожелания. Прекрасные рестораны, в том числе со звездой Мишлен. Максимально положительные впечатления.

As one of the landmark of Shanghai, RC Pudong located in the heart area of lujiazui.
I thought it was a more luxury hotel where is not family friendly but I was wrong. The hotel has Ritz Kids program where the kids were accommodated with arrival surprise and full of activities - I really love the tent in the room.

For adults, the rooftop bar is definitely a good place to checkout.

Personal war sehr freundlich - Lage - Zimmerausstattung- Aussicht - Essen

Staff are very friendly and the hotel is at a very good location

The Ritz-Carlton Shanghai, Pudong is truly an amazing hotel. It is absolutely beautiful with a very elegant look. The rooms are luxurious and excellently designed and the views of the Oriental Pearl Tower are absolutely breathtaking.

The culinary experience is another major highlight. The food is outstanding with excellent presentation every time. I definitely love the hospitality as the staff are always willing to go out of their way to meet my needs.

In addition to all of this, the hotel is attached to the best mall in Shanghai making your shopping experience extraordinary. This is always my preferred stay everytime I'm in Shanghai, I would definitely recommend a visit to the Ritz-Carlton Shanghai, Pudong.

早餐豐盛美昧,用餐環境舒適,東方明珠外灘美麗風景一覽無遺,酒店位置極佳

Amazing stay, great location, excellent amenities! The rooftop bar is amazing, Nash made excellent cocktails and is super friendly. Would absolutely come again!

I had a wonderful stay at The Ritz-Carlton Shanghai, Pudong. From the moment I arrived until check-out, everything was handled with the exceptional service and attention to detail that the Ritz-Carlton brand is known for.

I would especially like to recognize Ruby at the Front Desk. She was incredibly warm, professional, and welcoming throughout the check-in process. She handled everything efficiently while taking the time to introduce the hotel’s facilities and answer all of my questions with genuine patience and care. Her friendly attitude and attention to detail made me feel truly valued as a guest and set the tone for a fantastic stay.

The room was beautifully maintained with breathtaking views of the Pudong skyline and the Huangpu River. The breakfast offered a great selection of high-quality dishes, and every staff member I encountered was courteous and attentive.

A sincere thank you to Ruby for making my stay even more memorable. Her outstanding hospitality is a perfect example of the legendary service that The Ritz-Carlton is famous for. I look forward to returning on my next visit to Shanghai.

Great cocktails, great service, and a fantastic service by Nash. Highly recommended!

Amazing cocktails and excellent service. Nash was friendly, professional, and made the whole experience even more enjoyable. Thank you!

Excellent location! Luxurious room and bathroom, perfect heavenly bed. The staff is the best we have ever met. Rooftop bar has an amazing view and excellent food.
Do not miss it if you are visiting Shanghai!

We just completed our third stay at The Ritz-Carlton Shanghai, Pudong, and it remains our absolute favorite hotel in the city. Our last visit was back in April 2025 for our babymoon, and returning this July with our now 1-year-old baby to celebrate their first birthday weekend was incredibly special.

This time, we stayed in a spectacular Bund View Suite. The panoramic views of the historic Bund skyline and the majestic view from our spacious suite were absolutely breathtaking, creating the perfect backdrop for our family memories.

What made this stay even more perfect was the legendary hospitality, particularly from An Wang. An was genuinely thrilled to welcome us back and made us feel like we were coming home. Knowing that we were traveling with a toddler, An went completely above and beyond, making thorough and thoughtful preparations well before our arrival to ensure our suite and amenities were perfectly set up for the little one. Her warmth, dedication, and incredible efforts touched our hearts.

Between the majestic views from our Bund View Suite, the exceptional club service, and the meticulous attention to detail, our baby's milestone celebration was effortless and full of joy. It is because of dedicated ladies and gentlemen like An Wang that we will keep returning. Highly recommended!