Sheraton Qiandao Lake Resort

Hotels
•
Marriott
8.8 (52 reviews)
Xin An N Road, Qiandao Lake, Qiandao, Chun An, Hangzhou, Zhejiang, 311700 , Hangzhou , CN
86-571-64888888

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Facilities

Full-service spa
Fitness facilities
Express check-out
Area shuttle (surcharge)
Arcade/game room
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent breakfast
Beautiful views
Relaxing amenities

Categories

Cleanliness
8.59
Standard quality for this hotel tier.
Service
9.06
Personnel attentive and did everything to meet our requests.
Location
9.1
Great views of Qiandao Hu and walkable area around the hotel.
Room Quality
8.55
Room space was sufficient for 2 adults plus 1 child.
Amenities
8.58
Indoor/outdoor swimming pool and hot spring were very relaxing.
Value for Money
8.54
Standard quality for this hotel tier.
Food and Beverage
9.09
Breakfast was great with a wide variety of delicious options.
Overall Experience
8.86
Impressive trip with a well-rounded experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:47

Property Description

Luxurious Spa Retreat

Unwind with indulgent spa treatments and enjoy access to a water park, health club, and indoor pool for recreation. Stay connected with complimentary Wi-Fi and make use of concierge services and an arcade/game room for entertainment.

Dining and Entertainment Experience

Savor regional cuisine at the hotel's restaurants, enjoy 24-hour room service, and relax at the bar/lounge or poolside bar. Start your day with a buffet breakfast and favorite drinks at your fingertips.

Elegant Accommodations and Events

Stay in uniquely decorated guestrooms with premium amenities. Take advantage of wired internet, a business center, and event facilities. Benefit from an airport shuttle, free parking, and convenient proximity to local attractions.

To experience luxury by the peaceful Qiandao Lake, book your stay at Sheraton Qiandao Lake Resort today!

Important information:

  • The seasonal pool will be open from July to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.8
Based on 52 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
W
Wei
10
🏝️ Impressive Trip in the summer holiday 2025
Pros:

1. Room space was so enough for 2 adults plus 1 child
2. Balcony was so good for viewing the full of Qiandao Hu (lake) incl. sunrise & sunset, and as well as for drying the laundry, very convenient
3. Indoor/outdoor swimming pool very relaxing, also can be enjoyed the hot spring
4. Breakfast was great, the space was huge, foods were varying and delicious, incl. Chinese/Western/Hot/Cool/salt/sweet etc
5. Walkable at the night around the hotel and lake

2025-07-20 • via Nuitee
L
Lionel • family
10
Pros:

Excellent hôtel, personnel à l’écoute et à tout fait pour satisfaire nos demandes.
Aménagements extérieurs au top, large choix au buffet du petit déjeuner.

2025-07-19 • via Nuitee
M
Michael • partner
10
Pros:

Great experience. Excellent location overlooking the Qiandao lake. Several choices of food. And the breakfast was excellent also.

2025-07-18 • via Nuitee
S
shu yi
10
謝謝禮賓部
Pros:

非常感謝禮賓部的葛先生Aron
服務親切，很盡力滿足我們提出的需要
讓我們開心的帶回心儀的伴手禮
這次旅行因為他的服務很圓滿
Check in當天櫃檯的小姊姊
也是親切可愛
還介紹周邊的美味餐點
非常棒的旅行體驗

2024-11-21 • via Nuitee
J
JIANFENG
10
是来千岛湖度假的非常好的酒店
Pros:

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。

2024-06-05 • via Nuitee
J
JIANFENG
10
是来千岛湖度假的非常好的酒店
Pros:

第一次来千岛湖度假住在这个酒店，湖景房的景观非常好，有宽大的阳台，地下停车场，周边餐厅非常多。酒店的整体设施和环境像度假村，早餐一般，希望可以改进。

2024-06-04 • via Nuitee
D
David Ki Wai
10
Pros:

第二次来了，还是见到友善的面孔，熟悉的商务酒店，清洁的居住环境。不冷不热的天气，坐在阳台喝杯红酒，放松一下心情。感觉人生还是美好的…

2021-11-21 • via Nuitee
S
sihjie
8
景觀一絕
Pros:

這次住的湖景房景觀真的一絕，連浴室泡澡都能看到景觀，房裏的陽台就是賞千島湖日落的好地點！
早餐選擇也很多，比較可惜是泳池好像沒有在運營，自行車租借也並不方便。

2021-06-10 • via Nuitee
Z
zuyi
10
家庭出游
Pros:

非常不错，湖景美丽

2021-04-10 • via Nuitee
X
xian
10
很好
Pros:

很好

2020-12-31 • via Nuitee
X
xian
10
很好
Pros:

很好

2020-12-31 • via Nuitee
H
huiqin
10
Pros:

酒店很不错，服务好，还免费升级高楼层。早餐很棒

2020-05-23 • via Nuitee
M
Michael Ka Chung
8
Good but need improvement
Pros:

service should be trained upto global standard, partners I am using the same standard of other Sharaton Hotel in key cities. Front desk is nice and friendly, but should more proactive, like call the customer to confirm if I have registered membership as well as ask me if I have drive and issue me the parking ticket. In terms of condition, I have to point out the shower facility, which I would like to use handy shower but the forest shower is keep watering on the top. For breakfast, the option is less, taste is not satisfy, personal opinion, but bakery items is very good. For the rest, I would say good.

2019-08-19 • via Nuitee
M
Matus
10
Nice hotel near lake
Pros:

Very nice hotel near the lake. Rooms were spacious and clean. Breakfast and hotpot dinner were good quality. Employees provided good service.

2019-07-13 • via Nuitee
V
Verified traveler
10
Good
Pros:

房間很大舒適安靜

2018-11-07 • via Nuitee
T
TSUI HUA
8
Pros:

All good, 除了西餐廳選擇太少

2018-10-30 • via Nuitee
V
Verified traveler
10
will come back
Pros:

Very relaxing stay, view on the lake. breakfast is good. there is outdoor pool and indoor pool and gym. many local restaurant nearby, and the hotel has 3 restaurants. one of them server the local famous dish: fish head soup. it tastes delicious.

2018-10-23 • via Nuitee
X
xi
10
Pros:

酒店设施齐全，位置优越，服务也很到位，整体入住感觉不错。

2018-06-19 • via Nuitee
V
Verified traveler
6
Pros:

隔日還續住…門口有掛上請勿打擾…早上10點多就有服務員開門要打掃，睡夢中讓人來不及穿衣服。五星外觀只有一星服務。電話開通撥打外線要等10分鐘。保險箱無法打開也是等了10分鐘。酒店叫的出租車無跳錶…被司機喊價吭錢。住湖景房但晚上一片黑也看不到什麼。這酒店不值得花2500¥高房價入住。

2018-04-23 • via Nuitee
C
CHIA-CHU
10
很不錯的環境
Pros:

位置不錯，湖景房面對一片開闊的湖水感覺很棒。

2018-04-13 • via Nuitee