SpringHill Suites by Marriott San Antonio SeaWorld®/Lackland

Hotels
SpringHill Suites
8 (455 reviews)
138 Richland Hills Drive , San Antonio , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Location convenience
Cons:
Cleanliness issues
Bed quality concerns

Categories

Cleanliness
7.33
Several reviews indicated issues with bathroom cleanliness and dirty appliances.
Service
8.8
Most reviews praised the friendly and helpful staff.
Location
8.34
The location was frequently mentioned as convenient, although minor critiques were noted.
Room Quality
7.79
Rooms were described as comfortable, but there were complaints regarding bed quality.
Amenities
7.82
Amenities were satisfactory, but some guests noted minor improvements needed.
Value for Money
7.78
Generally perceived as good value, but some commented on issues affecting value perception.
Food and Beverage
8.33
Breakfast was mentioned positively, but no direct feedback on variety was provided.
Overall Experience
7.8
Overall, guests felt satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:29

Property Description

Modern Rooms with Amenities
Experience comfort and convenience at SpringHill Suites, just 5 miles from SeaWorld San Antonio. Each room boasts a flat-screen TV, iPod dock, microwave, fridge, and more for a relaxing stay.

Fitness Center and Indoor Pool
Stay active at our hotel with a well-equipped fitness center and unwind in our indoor pool. Enjoy a refreshing workout or a leisurely swim during your stay with us.

Convenient Location and Nearby Attractions
Conveniently located near Six Flags Fiesta Texas and the San Antonio River Walk, our hotel offers easy access to popular attractions. With San Antonio International Airport just a short drive away, your travel plans are hassle-free.

Book your stay at SpringHill Suites San Antonio today for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 455 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
C
Cynthia family_with_children us
8
Pros:

The room was clean, comfy beds. Liked the separated sitting area.

Cons:

Did not like the bathroom doors at all. Hard to close(glass barn door) in water closet and tub/shower area. No fans in bathroom. Overall clean and quiet, nice staff.

2026-01-26 via Nuitee
R
Rosa family_with_children us
10
2026-01-25 via Nuitee
M
Melisa extended_group us
8
Overall it worked and most of the staff was very friendly
Pros:

Convenient, good price

Cons:

The bathroom layout was not the most enjoyable. The breakfast was cold instead of hot and it took a long time to replenish. Also the coffee had coffee grounds in it.

2026-01-21 via Nuitee
F
Florence solo_traveller us
10
ALWAYS AMAZING.....
Pros:

Breakfast was very filling and very fresh homemade 😋

Cons:

Staff is very friendly and professional and quick

2026-01-20 via Nuitee
D
Dustin family_with_children us
9
Overall will stay again!
Pros:

Breakfast had good choices, it was quite clean and nice staff

Cons:

The beds were not very comfortable at all.

2026-01-20 via Nuitee
B
Benito family_with_children us
10
I’m definitely booking here again
Pros:

The service of the front desk and the room itself

2026-01-20 via Nuitee
D
Dyetra family_with_children us
7
2026-01-20 via Nuitee
M
Maribel family_with_children us
5
2026-01-19 via Nuitee
S
Shaibrayla family_with_children us
8
2026-01-19 via Nuitee
E
Elizabeth family_with_children us
8
2026-01-19 via Nuitee
M
mohammad couple us
6
Cons:

Reservation cost was more than the actual cost hotel was asking

2026-01-19 via Nuitee
D
Dana couple us
8
2026-01-19 via Nuitee
C
Corby couple us
10
2026-01-10 via Nuitee
J
Janitzio solo_traveller mx
8
2026-01-06 via Nuitee
S
Stephanie family_with_children us
10
Other than the lady that was rude was breakfast everything was good I will definitely look forward t
Pros:

Location was good breakfast was great

Cons:

The pool could have been a little bit more warm and clean and the lady putting up the breakfast my son wanted to get more cereal and she was like no I already put it up and I understand there is a time limit but there was still a lot of people in line

2026-01-05 via Nuitee
J
Josephine couple us
7
It was good overall until I saw the roach my last morning there.
Pros:

The location was good. The vibe was good. I can’t speak on the breakfast because I did not try it.

Cons:

I woke up the morning I was leaving and saw a roach in the bathroom. I packed up and left expeditiously.

2026-01-05 via Nuitee
A
Aviganeht couple us
2
Would not choose these hotels in future.
Pros:

Clean

Cons:

Walls have no sound proof, can hear neighbors talk and snore at Night. The AC needed to be kept on “on” and not auto to allow cancellation of neighbor noise. The breakfast was not good. Toaster didn’t work so cold breakfast sandwiches were distasteful. The cost to stay was not direct upon booking.

2026-01-05 via Nuitee
T
Tamir couple us
9
2026-01-04 via Nuitee
B
Belinda family_with_children us
7
Pros:

Location, room layout, employees were very nice

Cons:

Bed was very hard. Didn't sleep the two nights I stayed there

2025-12-29 via Nuitee
C
Carmenr87 family_with_children us
10
2025-12-29 via Nuitee