Altis Avenida Hotel, a member of Preferred Hotels & Resorts

Hotels
9.2 (3091 reviews)
Rua 1º De Dezembro, 120 , Lisbon , pt

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent facilities
Cons:
Limited elevator access

Categories

Cleanliness
9.26
The room was clean and very comfortable.
Service
9.73
Staffs are professional and helpful; employees were very pleasant, friendly, and polite.
Location
9.77
Location incredible; perfect location near attractions.
Room Quality
8.72
Rooms were comfortable, with some feeling a bit small.
Amenities
8.75
Facilities are top notch, fantastic rooftop bar with amazing views.
Value for Money
8.71
Quality and service justify the price.
Food and Beverage
9.26
Breakfast was very nice, better than most complimentary breakfast.
Overall Experience
9.43
Wonderful stay, felt cared for from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:46

Property Description

Luxurious Accommodation in Lisbon City

The 5-star Altis Avenida Hotel in Lisbon offers a luxurious stay in a historical building blending traditional Portuguese architecture with Art Deco design. The plush rooms with retro-style furniture and views of Lisbon's historical downtown provide a serene retreat.

Gourmet Dining and Stunning Views

Indulge in a culinary journey at Rossio Gastrobar with its unique menu of shareable dishes, signature cocktails, and fine wines, all while enjoying breathtaking views of Lisbon and the Tagus River. Start your day with a delicious breakfast buffet on the 7th floor overlooking Liberdade Avenue.

Convenience and Elegance Combined

Benefit from 24-hour front desk service, a business center, and meeting rooms at the Altis Avenida Hotel. Additional services like laundry, dry cleaning, and car rental ensure a seamless stay. Explore nearby attractions like Rossio Station, Chiado, and Bairro Alto within walking distance.

Book now for an unforgettable experience at Altis Avenida Hotel!

Important information:

Please note that extra beds are possible in some Superior and Deluxe rooms, subject to availability and the hotel's confirmation.

Please note that the credit card used to make the reservation must be the same presented at check-in.

When traveling with dogs, please note that an extra charge of EUR 30 per dog, per day applies.

Please note that the property can only accommodate dogs with a maximum weight of 15 kg or less.

A shuttle service between Altis Avenida and Altis Belém & Spa hotels is available upon request. All shuttle services are subject to availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 26 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 3091 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
A
ALEXIOS solo_traveller gr
10
Pros:

Η θέση τπυ ξενοδοχείου σε εκπληκτικό σημείο μοναδικό για μια ππλω με δύσκολη γεωγραφία. Αριστη περιοχή. Καθαριότητα, μεγάλα φωτεινά άνετα δωμάτια με θέα. Προσωπικό σπουδαίο. Πολύ καλό πρωινό

2026-04-25 via Nuitee
M
Mark couple us
8
Excellent hotel and amenities, but the dining/room service was a downer.
Pros:

Arrival service was excellent - we arrived around 11am and the staff said our rooms were available early - a welcomed relief as we had been flying through the night! The hotel location in the historic district was fantastic and rooms were impeccable. Wonderful ambiance in the lobby with cookies and fruit flavored water always available, with wines available in the late morning/afternoon. Guest services were wonderful.

Cons:

First impressions are always the most important, but last impressions are also as meaningful. Restaurant service/Room service left some areas to improve upon. We stayed Monday-Thursday morning. Rossio Gastrobar is open to hotel guests only on Mon-Tue. Public is welcome all other days. Monday and Tuesday were less crowded and service was impeccable - what I expect from a 5 Star hotel, Wednesday however was a different story. We went up to have a late afternoon drink and to relax - the area is a hotel amenity, but we were felt to be unwelcomed and rushed out. We were served our drinks and asked once if we wanted dinner which we declined. After that interaction, we were seldom approached by waitstaff to see if we needed anything additional. We had to call for a staff member to ask for an another drink. We finally ordered some small appetizers, they arrived were placed on the table and then the staff were off. No utensils, additional plates, questions if we needed anything additional. We had to ask for plates, silverware, and napkins. The pub had several open table throughout the night, with plenty of waitstaff meandering, but hardly 5 star service that was expected. Wednesday night we placed the placard on our door for morning breakfast service as directed on the card. We woke up early to receive our order - the requested time came and passed, I opened the door and our breakfast order was still hanging on the doorknob. Once again, small detail, but not up to the 5 star rating that was expected. Like I said, wonderful first impression, but the last impression is more important if you want return customers. 5 Star - No, 4 star +, yes. When you put 5 Star on the door…you need to execute with flawless precision across the board.

2026-04-24 via Nuitee
T
Tamara couple ae
10
Great experience
Pros:

The staff were super friendly and helpful.
The hotel is walking distance to main attractions.
A clean and nice hotel, highly recommended!

Cons:

Nothing

2026-04-23 via Nuitee
K
KAZUTOSHI couple jp
10
素晴らしい体験でした。ありがとうございました。
Pros:

スタッフが思いやりの心をもって接している。石畳で転倒し打撲を負ったと言えば、アイシングを用意してくれました。

2026-04-22 via Nuitee
couple us
9
2026-04-22 via Nuitee
T
Tord couple no
8
2026-04-22 via Nuitee
Y
YITING couple tw
9
Pros:

位置跟服務態度

Cons:

浴室排水系統

2026-04-21 via Nuitee
W
WUTHIKORN couple th
10
Staff ok everything ok
Pros:

Ok very good

Cons:

Nothing

2026-04-20 via Nuitee
A
Ana couple ar
10
Espectacular ubicación
Pros:

La ubicación es perfecta para moverse para todos lados, el personal es muy atento y te ayuda en lo que necesites.

Cons:

Todo perfecto!

2026-04-20 via Nuitee
S
Sandry couple fr
7
Pros:

L’emplacement sur Lisbonne très bien.
L’agencement a déjà bien vécu …pour un 5 étoiles tout devrait être parfait.
Le personnel très sympathique.

Cons:

L’agencement un peu vieux.

2026-04-20 via Nuitee
R
Ronald couple br
10
Foi
Pros:

Gostei de tudo

Cons:

Gostei de tudo, somente não gostei de ter dito que minha água estava saindo fria e pedi orientação para melhorar e me foi dito por um funcionário que depois foi no quarto que era para eu ligar a água e esperar. E não era isso; era dúvida no manejo da torneira do banho. Senti preguiça para ir no quarto.

2026-04-18 via Nuitee
F
Frank couple th
8
2026-04-18 via Nuitee
R
Robert couple us
9
Enjoyable--we will return.
Pros:

Very helpful staff. Great location. Nice rooftop bar and restaurant.

Cons:

Room could have been a little bigger. It only had one chair.

2026-04-17 via Nuitee
couple gb
8
2026-04-15 via Nuitee
L
Lucy solo_traveller ie
8
2026-04-14 via Nuitee
G
Guilherme couple pt
10
2026-04-13 via Nuitee
couple se
9
2026-04-13 via Nuitee
M
miguel solo_traveller pt
10
2026-04-13 via Nuitee
A
Alexander couple ch
10
Einfach perfekt!
Pros:

Perfekte Lage für einen Städtetrip nach Lissabon.
Perfekter Service.
Perfektes Frühstück.
Perfektes Zimmer.

2026-04-13 via Nuitee
K
Kexin solo_traveller gb
10
2026-04-13 via Nuitee