Hotel Balcón de Europa

Hotels
9 (3053 reviews)
Paseo Balcón de Europa, 1 , Nerja , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Beautiful views
Cons:
Short staffing during busy periods
Parking is inconvenient

Categories

Cleanliness
8.71
Standard quality for this hotel tier.
Service
9.18
Staff were very nice and went out of their way to help.
Location
9.72
Perfect location in Nerja with beautiful views.
Room Quality
9.17
Rooms were lovely and spacious with great views.
Amenities
8.7
Amenities were good, with a beach nearby.
Value for Money
8.16
Some comments on pricing and being frugal.
Food and Beverage
9.21
Breakfast is varied, fresh, and excellent.
Overall Experience
9.18
Had a lovely relaxing holiday, with improvements noted from previous visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:34

Property Description

Prime Location on Balcón de Europa Rock Face:
Nestled on the Balcón de Europa rock face, Hotel Balcón de Europa offers direct access to Caletilla Beach, allowing guests to enjoy the stunning views and soothing sounds of the sea.

Luxurious Amenities for Relaxation:
Guests can unwind in the outdoor infinity swimming pool, indulge in a rejuvenating sauna session, and dine in style at the on-site restaurant boasting panoramic sea views. Free WiFi ensures connectivity throughout the property.

Comfortable Rooms with Modern Features:
The hotel provides well-equipped rooms with a central air-conditioning and heating system, a flat-screen TV with satellite channels, and a private bathroom for convenience and relaxation.

Experience the perfect blend of luxury and tranquility at Hotel Balcón de Europa. Book your stay now!

Important information:

Please note that air conditioning is only available in summer, and heating is available during winter.

Please note that pets are only allowed upon request and subject to approval.

We only have some adapted rooms, it is necessary to request your stay with pet beforehand.

We only accept 1 dog per room/per reservation (max. 10kg)

Suplement: 100 € per dog per room per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGP

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3053 reviews
Cleanliness: 8.71
Service: 9.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
I
Ian solo_traveller gb
10
Pros:

Iconic hotel in the best location in Nerja, right on the Balcon de Europa. It has a beautiful secluded beach and we loved its El Nautico restaurant right on the beach.
The hotel staff couldn't be more friendly and helpful, the rooms have lovely sea views and balconies. We chose the 'side sea view" rooms which overlook both the sea and the main Balcon thoroughfare ... perfect for people-watching before going to bed. Excellent breakfast too.

2026-07-25 via Nuitee
A
Alberto couple es
10
Muy bueno
Pros:

Muy bien situado personal muy agradable

2026-07-24 via Nuitee
A
Antonio solo_traveller au
9
Would stay there again
Pros:

Location excellent, dining and breakfast excellent, staff very friendly

Cons:

Two lifts for 108 rooms ?
Our room the aircon and shower leaked - it was repaired as soon as we mentioned it.
The hotel is old but well taken care of…

2026-07-24 via Nuitee
J
jayne couple gb
9
2026-07-24 via Nuitee
A
Alejandro couple es
9
2026-07-24 via Nuitee
A
Annette couple de
5
Nicht wieder
Pros:

Lage! Frühstück

Cons:

Fehlende Sauberkeit im Bereich Schwimmbad, völlig veraltetes Badezimmer, extreme Unfreundlichkeit der Mitarbeiter an der Rezeption auf die Bitte um Austausch der Strand-Handtücher.
Insgesamt ist das Hotel in die Jahre gekommen. Die Mitarbeiter bedürfen dringend eine Schulung zur Verbesserung der Kunden-Kommunikation.

2026-07-23 via Nuitee
M
Maria couple es
10
Agradable
Pros:

Las vistas que nos tocó al mar

Cons:

La comida del desayuno faltaban cosas

2026-07-22 via Nuitee
N
Natalia couple es
10
2026-07-22 via Nuitee
J
Joaquin solo_traveller es
9
Pros:

Su ubicación

2026-07-22 via Nuitee
R
Rosa Maria couple es
9
2026-07-22 via Nuitee
J
Javier Martin solo_traveller es
10
Pros:

El personal. Totalmente atento, disponible y amable

Cons:

La verdad es que no puedo ponerle ninguna pega

2026-07-22 via Nuitee
F
Fer solo_traveller es
10
Pros:

Las vistas

Cons:

Precio del bar piscina

2026-07-22 via Nuitee
A
Ana solo_traveller es
8
Cons:

Que la habitación revisa una ventana que daba a una pared , no tenia pata tender toallas o bañadores

2026-07-21 via Nuitee
E
Elaine solo_traveller ie
8
Pros:

The location was excellent, the staff were so helpful and friendly couldn't fault any of them from reception to breakfast to the ladies who cleaned our room, breakfast was fab

Cons:

The room was very dated for the price you pay, the beds were old fashioned and moved anytime to move in it, not big issues but would expect more for my money, wouldn't stop me recommending the hotel or staying again

2026-07-21 via Nuitee
N
Nicola solo_traveller gb
10
2026-07-21 via Nuitee
T
Tolga couple nl
9
A short but perfect stay
Pros:

Perfect location and a very beautiful beach

Cons:

Nothing at all

2026-07-20 via Nuitee
S
Sylvia couple cr
9
Recuerdos
Pros:

Muy bien , y bien ubicado

Cons:

La cena un día , no muy buena

2026-07-20 via Nuitee
A
Andrea couple es
9
Repetiría sin duda
Pros:

La ubicación , la piscina , el desayuno bastante completo y variado , la atención del personal del hotel y en especial la de Francis .
En el restaurante del hotel cenamos súper bien

Cons:

Que había muchos guiris y se adueñaban de las amacas y luego no había quien se entendiese

2026-07-19 via Nuitee
F
Filipa couple pt
10
Pros:

Localização, praia, restaurante Náutico em frente à praia e comida muito boa.

Cons:

Havia formigas no quarto mas depressa foi resolvido

2026-07-19 via Nuitee
Y
Yuliana couple es
2
La habitación para lo que costó muy mala y la cama no se descansa
Pros:

La ubicación

Cons:

La cama las vistas podrían ser mejores

2026-07-19 via Nuitee