Children allowed

Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Lower bathroom sink
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.56
Several reviews mention cleanliness issues, such as dust and hair on the bathroom floor and unreliable hot water.
Service
8.53
The staff is consistently described as friendly and helpful.
Location
8.57
Conveniently located near Haymarket and bus stops for easy access to the city center and airport.
Room Quality
7.52
Rooms generally clean but soft mattresses may not suit everyone; some show signs of wear.
Amenities
7.05
Basic amenities met expectations but some items like the breakfast buffet were inadequate.
Value for Money
7.01
Reasonable for Edinburgh prices but overall quality reflects a low star rating.
Food and Beverage
6.56
Breakfast offerings were limited and often ran out, indicating a need for improvement.
Overall Experience
7.43
Mixed reviews reflecting both enjoyment and areas for improvement, particularly in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Historic Charm and Modern Comforts

The Cumberland Hotel, nestled in Edinburgh’s West End, offers a blend of historic charm and modern comforts. Set in elegant Victorian buildings, the hotel boasts original features and spacious rooms, each equipped with a TV and tea/coffee facilities.

Relaxing Lounges and Outdoor Spaces

Guests can unwind in the residents' lounge or enjoy a drink in the hotel's two bars or beer gardens. With attractive grounds, the hotel provides serene outdoor spaces for relaxation.

Convenient Location and Easy Access

Conveniently located near Princes Street and Edinburgh Airport, the hotel also offers easy access to key attractions with a bus stop just outside. Whether visiting for business or leisure, Cumberland Hotel provides a comfortable stay with its proximity to major venues and transportation links.

Book your stay at Cumberland Hotel for a memorable Edinburgh experience!

Important information:

Please note that bed preferences are subject to availability.

Please be aware that the parking is limited and can be booked upon arrival subject to availability. The parking will not accept trucks, minibus, long vans or commercial vehicles.

Children aged 2 years and younger can stay for free, subject to prior arrangement.
Children aged 3 years and older can stay for an extra charge, subject to prior arrangement.
You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Our hotel can be chosen for quarantine purposes for the period stated by government rules. In that case, please provide us with evidence that you've already tested for Covid-19.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.4
Based on 3435 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 7.43
M
Massimiliano family_with_children it
8
2026-04-18 via Nuitee
A
Alvaro solo_traveller gb
10
2026-04-18 via Nuitee
J
Jen couple gb
6
Not very pleasant but better than nothing
Pros:

The location was good, the shower was good, staff were pleasant and the bed linen was nice and soft.

Cons:

Room was small. The mattress was uncomfortable and it felt like a cheap bed frame that creaked with every move and didn’t feel very sturdy. The continental breakfast was good but the cooked breakfast felt like cheap produce. Also £15 to park overnight as a paying hotel guest is outrageous.

2026-04-16 via Nuitee
L
Lydia couple es
7
2026-04-16 via Nuitee
M
Maria Jose couple nl
10
2026-04-16 via Nuitee
I
Isabella solo_traveller se
5
Pros:

Very friendly staff

Cons:

Thin walls, you could hear the other guests talk and open doors very clearly

2026-04-16 via Nuitee
D
Debra solo_traveller gb
1
2026-04-15 via Nuitee
F
Filippo extended_group it
8
Castle Adventure
Pros:

I really liked the vintage style of the house, which is very typical of Edinburgh.
From the outside it almost looked like a castle, and the proximity to the city center was a big plus.

Cons:

It was a bit disappointing (and funny at the same time) that the draft beers at the in-house pub were closed, LOL.

2026-04-15 via Nuitee
N
niall extended_group gb
9
very enjoyable
Pros:

Good venue , clean , comfortable and would recommend

Cons:

Very happy with all the facilities

2026-04-15 via Nuitee
M
Martin extended_group cz
10
2026-04-14 via Nuitee
D
Darren family_with_children gb
8
Pros:

it's great for the price, you can't expect the world for the price. But was definitely better than the price point.

2026-04-14 via Nuitee
P
Paul solo_traveller au
9
2026-04-13 via Nuitee
C
Cinzia couple it
3
Cons:

pulizia

2026-04-13 via Nuitee
A
Aage solo_traveller nl
7
2026-04-12 via Nuitee
P
Pascal solo_traveller ch
8
Pros:

uncomplicated, good to reach by car and close to bus station

Cons:

no light switch in bathroom, far from city center

2026-04-12 via Nuitee
D
Danielle family_with_children gb
6
Very friendly staff, perfect location, room had everything we needed.
Pros:

Building looks very nice, room had a sofa and tv etc everything we needed.

Cons:

My only criticism would be the floors in the bedroom and bathroom looked like they hadn’t been moped and you could hear upstairs very clearly.

2026-04-12 via Nuitee
A
Athini solo_traveller gb
10
Pros:

Great place to park

2026-04-12 via Nuitee
E
Elisabeth family_with_children de
6
2026-04-11 via Nuitee
P
Pallavi solo_traveller zm
7
2026-04-11 via Nuitee
R
Robert solo_traveller gb
8
Nice Hotel Close to Haymarket and Edinburgh
Pros:

Breakfast Room was cold

no breakfast choices you had what you were given
toast and butters fruits and yoghurt selection good
coffee and selection of teas good

Location is good for Haymarket with good connections with National Rail Buses and trams

Tv Good clear picture Hanging spaces with plenty of room, Fresh clean towels were welcomed heated towel rail good addition to the room. My Room was close to the front door

Cons:

Asked what you would like for breakfast in the morning assuming you wanted the same as yesterday
a different selection of food items would have been welcome

2026-04-10 via Nuitee