Children allowed

Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Lower bathroom sink
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.56
Several reviews mention cleanliness issues, such as dust and hair on the bathroom floor and unreliable hot water.
Service
8.53
The staff is consistently described as friendly and helpful.
Location
8.57
Conveniently located near Haymarket and bus stops for easy access to the city center and airport.
Room Quality
7.52
Rooms generally clean but soft mattresses may not suit everyone; some show signs of wear.
Amenities
7.05
Basic amenities met expectations but some items like the breakfast buffet were inadequate.
Value for Money
7.01
Reasonable for Edinburgh prices but overall quality reflects a low star rating.
Food and Beverage
6.56
Breakfast offerings were limited and often ran out, indicating a need for improvement.
Overall Experience
7.43
Mixed reviews reflecting both enjoyment and areas for improvement, particularly in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Historic Charm and Modern Comforts

The Cumberland Hotel, nestled in Edinburgh’s West End, offers a blend of historic charm and modern comforts. Set in elegant Victorian buildings, the hotel boasts original features and spacious rooms, each equipped with a TV and tea/coffee facilities.

Relaxing Lounges and Outdoor Spaces

Guests can unwind in the residents' lounge or enjoy a drink in the hotel's two bars or beer gardens. With attractive grounds, the hotel provides serene outdoor spaces for relaxation.

Convenient Location and Easy Access

Conveniently located near Princes Street and Edinburgh Airport, the hotel also offers easy access to key attractions with a bus stop just outside. Whether visiting for business or leisure, Cumberland Hotel provides a comfortable stay with its proximity to major venues and transportation links.

Book your stay at Cumberland Hotel for a memorable Edinburgh experience!

Important information:

Please note that bed preferences are subject to availability.

Please be aware that the parking is limited and can be booked upon arrival subject to availability. The parking will not accept trucks, minibus, long vans or commercial vehicles.

Children aged 2 years and younger can stay for free, subject to prior arrangement.
Children aged 3 years and older can stay for an extra charge, subject to prior arrangement.
You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Our hotel can be chosen for quarantine purposes for the period stated by government rules. In that case, please provide us with evidence that you've already tested for Covid-19.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

7.4
Based on 3435 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 7.43
T
Tomos • solo_traveller • gb
9
Pros:

Friendly staff and close proximity to centre

Cons:

N/a

2026-03-21 • via Nuitee
C
corbett • family_with_children • gb
10
2026-03-21 • via Nuitee
J
Jagoda • solo_traveller • gb
9
Wonderful stay
Pros:

My stay at the Cumberland Hotel was truly wonderful. It’s a small, very charming hotel with a lovely atmosphere from the moment you walk in, and a beautiful scent throughout the entire place. Everything was very clean and well maintained, which made the stay even more comfortable.
The room was cosy, and the bed was extremely comfortable – I slept really well. The bedding and towels were perfectly clean, bright white and fresh, which is very important to me.
The breakfast was simple but tasty and well prepared, and the staff deserve special recognition – incredibly kind, helpful, and always smiling.
Another big advantage is the location – there is a bus stop right outside the hotel, making it very easy to get to the city centre as well as the airport.
I would definitely recommend this place to anyone looking for a cosy, well-kept hotel with character. I would happily stay here again!

2026-03-21 • via Nuitee
M
Marcel • family_with_children • gb
7
Pros:

Location

Cons:

Breakfast

2026-03-20 • via Nuitee
A
Allan • family_with_children • gb
6
Good location and staff. Budget rooms selected probably 2star rated...better rooms are available.
Pros:

For the price point, location was excellent for public transport connections for arrival, our visit to the City Centre and Zoo. Both continental and cooked breakfasts were fine. Staff were very attentive to our specific requests and accommodated luggage storage for a short time post checkout while we visited the Zoo in the morning.

Cons:

Room 1 located right next to the front entrance resulted in occupant being wakened every time a late night customer returned to the hotel. Waste services sounds every time a customer used the toilet led to a sleepless night.

2026-03-18 • via Nuitee
H
Hannes • solo_traveller • at
7
Pros:

The accommodation was as expected. It’s an older hotel that could use some renovation. That said, it does have a certain charm. The staff were very friendly and helpful. The location is good, near Haymarket Station in a quieter neighborhood. Breakfast is basic. The price is reasonable compared to other accommodations. For one night, it was a very good choice.

Cons:

-

2026-03-16 • via Nuitee
J
Julie • solo_traveller • fr
10
2026-03-16 • via Nuitee
A
Andreas • family_with_children • de
10
2026-03-15 • via Nuitee
N
Nodari • couple • it
8
Ottimo per visitare la città a piedi
Pros:

Molto

Cons:

Il letto ed i cuscini non erano comodi

2026-03-15 • via Nuitee
S
Sara • couple • gb
7
2026-03-14 • via Nuitee
M
Manuel • family_with_children • es
8
2026-03-12 • via Nuitee
T
Tunde • family_with_children • gb
10
Lovely long weekend in Edinburgh
Pros:

Easy to access, we used the local buses and the bus stop right in front of the hotel

Cons:

I can't think of anything which I don't like

2026-03-10 • via Nuitee
T
Thomas • couple • gb
3
The bed, a key element of a hotel stay, was awful.
Pros:

Location great.

Cons:

Bed mattress had totally failed. Massive gap in the middle made it extremely uncomfortable. The pillow was also very old and totally flat. Basics poor.

2026-03-09 • via Nuitee
M
Milán • family_with_children • hu
6
Pros:

Nagyon hangulatos volt a ház és a szobák. Gyalog is elérhető a történelmi belváros. Nagyon könnyű a tömegközlekedés mind a reptérre, mindpedig a belvárosba. A ház előtt van a buszmegálló.

Cons:

Nagyon leharcolt, koszos az egész. Amit elsőre kaptunk szobát, abban abszolút nem működött semmilyen mobilinternet, wifi sem. A másik szobában, amit helyette kaptunk pedig alig volt fűtés. Napokig fagyoskodtunk.

2026-03-08 • via Nuitee
E
esteban • family_with_children • ar
7
Pros:

Comodo

Cons:

Demasiadas escaleras

2026-03-06 • via Nuitee
D
Damien • couple • gb
10
Pros:

Nice sized rooms, very friendly and helpful staff, great place to stay if you are wanting to watch the ice hockey and support the Edinburgh capitals.

2026-03-05 • via Nuitee
T
Tanya • family_with_children • gb
8
Pros:

Very convenient when arriving at Haymarket late at night.

A lovely facade, a room overlooking a small garden, quiet, very clean room. Friendly staff.

Cons:

No major gripes. Just be aware that some of the character of the outside has been lost due to modernisation inside in the bedrooms.

2026-03-04 • via Nuitee
Z
Zayn • extended_group • sg
10
Pros:

The location was very convenient and the room was both clean and comfortable. We enjoyed our three night stay tremendously and would recommend the place to anyone looking for a place to stay for a short time in Edinburgh.

Cons:

NIL

2026-03-03 • via Nuitee
M
Mar • couple • es
10
Hotel de ensueño
Pros:

El hotel es precioso y estaba todo muy limpio.
Ell personal es muy atento y muy amable, preocupados porque todo estuviera perfecto.
El desayuno es excelente.
La ubicación es perfecta también y está muy bien comunicado con el aeropuerto y con el centro de la ciudad.
Si vuelvo a Edimburgo volveré a alojarme en este hotel sin ninguna duda.

Cons:

Nada en absoluto.

2026-03-02 • via Nuitee
S
Sandra • couple • gb
8
Very comfortable
Pros:

Great location with ample parking

Cons:

N/A

2026-03-02 • via Nuitee