Hotel Domo

Hotels
6.7 (478 reviews)
Francesc Macià, 2-4 , Vilafranca del Penedès , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Outdated facilities
Poor value for money

Categories

Cleanliness
5.35
Multiple reviews indicated concerns about cleanliness, especially in bathrooms and overall upkeep.
Service
8.81
Positive sentiments regarding the staff's friendliness and helpfulness were noted.
Location
7.86
Generally good location but some reviews mentioned distance from the center as a drawback.
Room Quality
5.81
Several reviews pointed out outdated furniture and the need for renovation in rooms.
Amenities
6.34
Basic amenities were mentioned, but concerns were raised about their state and quality.
Value for Money
5.8
Many reviews felt the hotel did not offer good value for the price paid, citing worn-out facilities.
Food and Beverage
7.35
Comments on breakfast were mostly positive, but a few criticized its quality.
Overall Experience
6.32
The overall experience appears mixed with several positives but overshadowed by numerous negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:20

Property Description

Luxurious Mediterranean Experience

Mediterranean Dining: Indulge in exquisite Mediterranean cuisine at our on-site restaurant.

Private Spa Retreat: Relax and rejuvenate in our exclusive spa area for a truly tranquil experience.

Wine Tasting Adventures: Explore the renowned Penedès wine-making region with our curated winery tours.

Experience the perfect blend of comfort and luxury at Hotel Sercotel Domo. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 478 reviews
Cleanliness: 5.35
Service: 8.81
Location: 7.86
Room Quality: 5.81
Amenities: 6.34
Value for Money: 5.8
Food and Beverage: 7.35
Overall Experience: 6.32
R
rocio • extended_group • es
5
2026-03-26 • via Nuitee
F
Familialopezno • family_with_children • es
4
No volvería, el precio es caro para los servicios
Pros:

El personal, era educado

Cons:

Las instalaciones antiguas y estropeadas

2026-03-22 • via Nuitee
D
Diego Eiroa • solo_traveller • es
5
Cons:

El estado general del hotel

2026-03-22 • via Nuitee
J
Jesús • couple • es
10
2026-03-22 • via Nuitee
A
Aintzane • extended_group • es
10
Agradable y cómodo
Pros:

Espacioso y encantados con que admitan mascotas

2026-03-15 • via Nuitee
D
David • couple • es
7
2026-03-15 • via Nuitee
J
Jillian • couple • gb
9
A large room with quite a nice bathroom. I would stay again.
Pros:

You had milk alternatives at breakfast. The room was bigger than others that I have stayed in. The bathroom was better than expected

Cons:

I am vegan so besides fruit, there wasn't anything labelled. The food should be covered
The showers could do with an upgrade but worked fine

2026-03-10 • via Nuitee
D
Dora • extended_group • es
5
?
Pros:

Ubicació

Cons:

Hotel amb manca de manteniment, no pot ser que amb quatre estrelles estigui deixat.
La cadena Sarcotel tindria que tenir cura i vetllar per el seus hotels.

2026-02-25 • via Nuitee
T
Tortu 66690 • extended_group • fr
7
2026-02-24 • via Nuitee
V
Vicente • extended_group • es
10
Calidad y servicio de 5* en un 3*
Pros:

El personal muy amable, la domótica de las habitaciones muy buena. El detalle del tocadiscos en la habitación, increíble

2026-02-22 • via Nuitee
M
Manuel • extended_group • es
8
festejando un cumple, no arriesgar en la noche con el coche
Pros:

Agilidad y amabilidad

Cons:

Algo oscura la habitacion

2026-01-20 • via Nuitee
A
Amélie • family_with_children • fr
9
2026-01-19 • via Nuitee
F
Fabio Felipe • extended_group • es
1
Cons:

llegamos no funcionaba la luz.llovio u entraba agua por la ventana .y se inundo todo debajo de la caCuandoma!!!tuvimos que llamar al personal dunase limpieza para que quiten el agua nos pusieron toallas para que no entrara mas el agua .

2026-01-19 • via Nuitee
P
Peggy • couple • fr
8
Bien pour une semaine en déplacement professionnel
Pros:

Le calme
La propreté
L’espace

Cons:

Il manque des prises près des lits
Pas de plafonnier, lumière parfois trop légère

2026-01-19 • via Nuitee
M
Michele • extended_group • fr
8
2026-01-19 • via Nuitee
M
mohamed • family_with_children • be
8
Pros:

Le professionnalisme de l’agent à la réception.

Cons:

J’ai oublié la carte d’identité de ma fille, ils non pas souhaité me l’envoyer.

2026-01-19 • via Nuitee
E
Elisenda • family_with_children • es
8
2026-01-19 • via Nuitee
F
Frédéric & Sabine • solo_traveller • be
8
Pros:

L’accueil et la disponibilité du personnel. La literie est de qualité.

Cons:

Le matin, pas d’eau dans la salle de bain. C’était indépendant de l’hôtel.
Le petit déjeuner était passable mais sans plus.

2026-01-07 • via Nuitee
J
Joaquim • couple • es
6
2026-01-06 • via Nuitee
Тетяна • family_with_children • ua
9
Привітний перлснал , все сподобалось .
Pros:

Велика простора кімната , зручні ліжка . Розташування готелю .

Cons:

Небуло чайника в номері , а так як я з дітьми , це для мене необхідно .

2026-01-04 • via Nuitee