METROPOL Hotel Katowice

Hotels
8.4 (2804 reviews)
Bytkowska 1A , Katowice , pl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and professional staff
Good value for money
Nice location close to attractions
Cons:
Issues with cleanliness in some rooms
Slow breakfast service in the mornings
Minor maintenance/comfort issues with room amenities

Categories

Cleanliness
7.65
Some reviews reported issues with cleanliness standards, particularly related to odors in rooms.
Service
9.15
Numerous reviews highlighted friendly and professional staff; however, some concerns were raised about promptness during breakfast service.
Location
8.65
Positive remarks regarding proximity to local attractions and sufficient parking.
Room Quality
8.15
Most guests described rooms as comfortable and cozy, though some noted specific maintenance issues.
Amenities
8.15
Amenities were generally well-received; however, some noted issues with maintaining certain facilities.
Value for Money
8.65
Guests felt that the quality of services provided was good for the price.
Food and Beverage
8.15
Breakfast received compliments for variety, but there were criticisms regarding service speed.
Overall Experience
8.65
Guests enjoyed their stay overall, recommending the hotel for its comfort and quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Modern Rooms and Amenities
Park Inn by Radisson Katowice offers modern rooms with free high-speed WiFi, LCD TVs, and stylish interiors. Guests can enjoy complimentary bottled water, tea/coffee facilities, and a modern bathroom with a bath and hairdryer.

Dining Experience
The hotel houses Restauracja Kuchnia Otwarta, serving Silesian and Polish cuisine with fresh ingredients. A varied buffet breakfast is served every morning, and guests can also unwind at the lobby bar with drinks and snacks.

Convenient Location and Recreation
Located near Spodek and Silesia City Center, the hotel is only a short drive from key attractions. Guests can explore the Silesian Culture and Recreation Park adjacent to the hotel, offering a range of activities from the city zoo to hiking paths.

Book your stay at Park Inn by Radisson Katowice for a modern and convenient experience!

Important information:

Guests are required to show the credit card used for the booking upon check-in. In case the card is not theirs, the guest will be required to pay upon arrival, and the money charged from the card used to make the booking will be refunded. Guests who would like to receive a VAT invoice should contact the hotel staff immediately after booking. Appropriate information with full company data and NIP number can be entered in the box on special requests in the booking form or passed directly to the staff. Please note that the lack of information will make it impossible to issue an invoice later. Please note that all guests with children need to provide a valid ID for the children at check-in. The facility has free parking behind and next to the facility. Parking in front of the entrance to the facility is only for unloading luggage, and free parking covers a maximum of 15 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2804 reviews
Cleanliness: 7.65
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
N
Nadine couple de
5
Für einen kurzen Aufenthalt in Ordnung. Große Erwartungen sollten man aber nicht haben.
Pros:

Frühstück war sehr gut. Für jeden Geschmack etwas dabei. Auf jeden Etage konnte man sich kostenfrei Wasser aus einem Wasserspender ziehen. Super Wasserdruck in der Dusche.

Cons:

Duschabtrennung zu schmal um duschen zu können, ohne das halbe Badezimmer unter Wasser zu setzen. Bei der Reinigung wurde der Teppich nicht ordentlich gesaugt. Fenster konnten maximal auf Kipp geöffnet werden.

2026-03-14 via Nuitee
W
Waldemar solo_traveller pl
8
2026-03-14 via Nuitee
H
Heiß couple at
4
Was ist bitte passiert?!
Pros:

Optisch ist es ja immernoch ganz schön ABER

Cons:

Das Hotel WAR mal gut. Das Frühstücksbuffet ist mittlerweile Lachhaft. Rührei das nicht ganz durch ist und noch vor rohem Eiweiss strotzt, unsaubere Teller, alles am Buffet sehr eng. Die Betten sind viel zu schmal (70cm bestenfalls 80cm breit) Die Kissen viel zu klein und Flach, die Badewanne im Zimmer schwierig zum rein und raus kommen, Sauberkeit hat auch nachgelassen.

Es war nur 1 Lift in Betrieb was die Wartezeiten bei 15 Stockwerken echt teilweise unerträglich gemacht hat. Die Balkone die 2021 noch zugänglich waren sind jetzt mit allen Mitteln gesperrt mit der Argumentation "Das Hotel hat keine Balkone". Achja?! Deshalb ist da Draussen ja gefliesst und ein Anti-Sprung-Netz und Geländer angebracht 🤦🏻‍♂️

2026-03-14 via Nuitee
J
Justyna couple ae
10
2026-03-14 via Nuitee
I
Ivan solo_traveller ua
10
Все якісно, дуже сподобалось
Pros:

Ідеально

Cons:

Не вподобань немає

2026-03-14 via Nuitee
B
Bilda family_with_children pl
6
2026-03-13 via Nuitee
S
Szwaczka solo_traveller pl
9
2026-03-13 via Nuitee
B
Bartholomäus solo_traveller de
6
Kann man machen, muss man aber nicht unbedingt.
Pros:

Vorteilhaft war, dass Parken im Preis inbegriffen war. Es ist eine Haltestelle am Hotel.

Cons:

Nur ein Aufzug, der funktioniert hat.
Badezimmer: Waschtisch, sehr klein, duschen für kleine Personen möglich, für große, eine Herausforderung .
Frühstück, war ok.
Wenn Veranstaltungen stattfinden, dann müssen alle durch den Frühstück Bereich gehen, sehr störend.
Doppelbett, etwas klein.

2026-03-13 via Nuitee
A
Anna solo_traveller de
9
2026-03-13 via Nuitee
J
JOANNA couple pl
10
Pros:

Pokój duży i przestronny, śniadania różnorodne i bardzo smaczne.

2026-03-13 via Nuitee
S
Sławomir Sala family_with_children pl
9
2026-03-13 via Nuitee
P
P family_with_children pl
8
Pros:

Dobra restauracja oraz miłą obsługa

Cons:

Niedziałająca sauna parowa oraz włączona ( od 18.00 godz ) sauna sucha która była zimna i piec wyłączony o 19.30

2026-03-12 via Nuitee
A
Anna couple pl
10
Pros:

Różnorodne śniadanie, czystość i obsługa.

2026-03-12 via Nuitee
S
Sławomir Sala family_with_children pl
10
2026-03-12 via Nuitee
M
Magdalena couple pl
8
2026-03-12 via Nuitee
K
Krzysztof solo_traveller pl
10
2026-03-11 via Nuitee
K
Krzysztof extended_group pl
10
2026-03-11 via Nuitee
M
Mazyle family_with_children lt
8
2026-03-11 via Nuitee
G
Gocha family_with_children pl
10
2026-03-11 via Nuitee
R
Rafał solo_traveller pl
8
2026-03-11 via Nuitee