Mercure Saint Malo Balmoral

Hotels
•
Mercure
9 (1119 reviews)
24 Rue Théodore Monod , Saint Malo , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Hard beds
Temperature issues in rooms

Categories

Cleanliness
8.39
Clean and functional for quick stays, with mentions of cleanliness but also some concerns regarding showers.
Service
9.86
Friendly and attentive staff, praised in multiple reviews.
Location
9.4
Excellent location for accessing public transportation and attractions.
Room Quality
8.35
Some rooms noted as spacious, but issues with temperature and hard beds.
Amenities
8.88
Good amenities including breakfast, but some concerns about the comfort of pillows.
Value for Money
8.34
Considered decent for the price, but parking costs were noted.
Food and Beverage
9.39
Breakfast was highly praised for quality and variety.
Overall Experience
9.36
Generally positive feedback with a focus on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Contemporary Guest Rooms with Flat-Screen TV
Experience modern comfort in our environmentally friendly hotel in Saint-Malo. Our contemporary guest rooms are designed to provide a relaxing stay, equipped with a flat-screen TV for your entertainment.

Buffet Breakfast and Lounge Bar
Start your day right with a delicious buffet breakfast served every morning, and during summer, enjoy it on our terrace with a view. Unwind in the evening at our lounge bar with a refreshing cocktail, the perfect way to end your day.

Convenient Location and Eco-Friendly Certification
Conveniently located opposite Saint-Malo Train Station and just 1 km from the beach, MercureSaint Malo Balmoral offers easy access to nearby attractions. Plus, with eco-friendly state certification, you can enjoy your stay knowing you're supporting sustainable practices.

Book now for an unforgettable stay at MercureSaint Malo Balmoral and indulge in modern amenities and eco-friendly hospitality.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1119 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
S
Saskia • solo_traveller • ch
9
Pros:

Das Frühstück beinhaltet eine grosse Auswahl an Brot, warmen Speisen, Müsli und auch einige lokale Spezialitäten wie Crepes und einen Brotaufstrich mit gesalzenem Karamel aus Saint Malo. Die Lage direkt gegenüber vom Bahnhof ist ideal für die Anreise im Zug. Das Zimmer war relativ geräumig und ruhig, es hat Alles was man braucht.

Cons:

Alles bestens.

2026-03-19 • via Nuitee
F
FATIMA • extended_group • fr
4
Cons:

La receptionniste a fait un reflexion raciste.

2026-03-11 • via Nuitee
D
Diana • couple • je
9
2026-03-08 • via Nuitee
N
Nathalie • couple • fr
9
2026-03-03 • via Nuitee
C
CARLOS • couple • pt
7
Muito acolhedora
2026-03-02 • via Nuitee
S
Sylvain • couple • fr
10
Exceptionnel
Pros:

La propreté des chambres, le petit déjeuner incroyable (énormément de choix et de produits frais et locaux), l'emplacement et la gentillesse du personnel.

Cons:

Rien

2026-03-02 • via Nuitee
F
Fabienne • solo_traveller • fr
8
Une halte très appréciable
Pros:

Emplacement parfait, près de la gare SNCF.
Très bon accueil. Personnel très agréable tant à 22H00 le jour de mon arrivée qu'à 9H00 lors de mon départ.
Chambre spacieuse et confortable, bien insonorisée.
Bon petit déjeuner

Cons:

Rien à redire

2026-03-01 • via Nuitee
L
laetitia • family_with_children • fr
9
Pros:

L'emplacement. Le personnel discret et très sympathique. Les chambres communicantes.

2026-02-23 • via Nuitee
B
Benjamin • couple • fr
8
2026-02-22 • via Nuitee
R
rossella • couple • it
8
Bell’hotel a 10 minuti dal centro
Pros:

Facilita’ di parcheggio in strada, buona accoglienza, camera spaziosa, letto comodo, bel bagno con ampia doccia, ottimi prodotti da bagno, appoggio per valigia media, buona climatizzazione

Cons:

Mancanza di frigo in camera, nel bagno mancava uno specchio per trucco, il lavandino molto bello ma poco pratico il rubinetto laterale

2026-02-22 • via Nuitee
H
Helen Anne • extended_group • gb
8
Great place to stay for the ferry
Pros:

Location. Secure parking.

Cons:

No restaurant on site

2026-02-11 • via Nuitee
A
Alfredo • extended_group • it
9
2026-02-10 • via Nuitee
H
Helen Anne • solo_traveller • gb
8
Great location for ferry.
Pros:

Excellent location. Secure parking.

Cons:

No restaurant facilities.

2026-02-10 • via Nuitee
G
Giovanni • solo_traveller • it
9
2026-02-09 • via Nuitee
S
Samantha • solo_traveller • fr
8
Pros:

Staff very friendly, good location with secure parking

Cons:

Stayed on a Sunday in January and there were no restaurants open! Not the hotel's fault but a bit annoying

2026-01-21 • via Nuitee
J
Jonathan • solo_traveller • fr
7
Séjour calme et reposant.
Pros:

Petit déjeuner très bien.

Cons:

Rien à signaler

2026-01-20 • via Nuitee
B
Baptiste • couple • fr
10
Trop bien
2026-01-20 • via Nuitee
R
ROBERT • family_with_children • je
9
Pros:

Very helpful staff and great breakfast

2026-01-19 • via Nuitee
J
Janna • extended_group • se
8
Roligt att komma tillbaka till st Malo efter många år!
Pros:

Läget god frukost

Cons:

Det saknades halkmatta i badkaret
Saknades kartor över st malo ireceptionen

2026-01-19 • via Nuitee
S
Sugimoto • extended_group • in
8
2026-01-19 • via Nuitee