Mercure Saint Malo Balmoral

Hotels
•
Mercure
9 (1147 reviews)
24 Rue Théodore Monod , Saint Malo , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Hard beds
Temperature issues in rooms

Categories

Cleanliness
8.39
Clean and functional for quick stays, with mentions of cleanliness but also some concerns regarding showers.
Service
9.86
Friendly and attentive staff, praised in multiple reviews.
Location
9.4
Excellent location for accessing public transportation and attractions.
Room Quality
8.35
Some rooms noted as spacious, but issues with temperature and hard beds.
Amenities
8.88
Good amenities including breakfast, but some concerns about the comfort of pillows.
Value for Money
8.34
Considered decent for the price, but parking costs were noted.
Food and Beverage
9.39
Breakfast was highly praised for quality and variety.
Overall Experience
9.36
Generally positive feedback with a focus on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:19

Property Description

Contemporary Guest Rooms with Flat-Screen TV
Experience modern comfort in our environmentally friendly hotel in Saint-Malo. Our contemporary guest rooms are designed to provide a relaxing stay, equipped with a flat-screen TV for your entertainment.

Buffet Breakfast and Lounge Bar
Start your day right with a delicious buffet breakfast served every morning, and during summer, enjoy it on our terrace with a view. Unwind in the evening at our lounge bar with a refreshing cocktail, the perfect way to end your day.

Convenient Location and Eco-Friendly Certification
Conveniently located opposite Saint-Malo Train Station and just 1 km from the beach, MercureSaint Malo Balmoral offers easy access to nearby attractions. Plus, with eco-friendly state certification, you can enjoy your stay knowing you're supporting sustainable practices.

Book now for an unforgettable stay at MercureSaint Malo Balmoral and indulge in modern amenities and eco-friendly hospitality.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1147 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
Andreas • solo_traveller • at
8
2026-06-24 • via Nuitee
F
François • couple • ch
9
Très bon hôtel. Nous reviendrons.
Pros:

Bonne situation à 15 min à pied de Intra Muros ou du Sillon. Parking privatif. Bon petit déjeuner varié. Calme.

Cons:

La douche italienne ouverte. L’eau déborde dans la salle de bain quand on prend sa douche.

2026-06-24 • via Nuitee
G
Gerald • solo_traveller • at
9
2026-06-24 • via Nuitee
M
Marianne • extended_group • ch
9
Pros:

Sehr schönes Stadthotel, gute Lage für Bahnreisende (und Weiterreisende). Grosse, saubere Zimmer. Bequemes Bett, grosses Bad.
Sehr nettes Personal!
Vielen Dank

2026-06-23 • via Nuitee
P
Paul • couple • gb
8
Pros:

Good location, about 15 minutes walk from St Malo centre. Secure underground parking. Very professional, multilingual staff. Room comfortable and quiet. Excellent breakfast in spacious surroundings.

Cons:

Nothing

2026-06-21 • via Nuitee
N
Natasha • family_with_children • fr
10
2026-06-19 • via Nuitee
D
Donaat • couple • be
8
Prijs kwaliteit dik in orde
Pros:

Ligging en parking

2026-06-13 • via Nuitee
B
Barry • couple • gb
5
Ok stay just price is too much for one night
Pros:

It’s in a convenient location with secure parking

Cons:

The price. Very expensive for one night

2026-06-12 • via Nuitee
G
Gillian • couple • au
8
Getting in from Paris on the late train this was perfect location, right across the road. Welcoming and friendly.
Pros:

Location right next to the station, good breakfast, helpful staff, pleasant room.

Cons:

Expensive

2026-06-10 • via Nuitee
R
Réda • couple • fr
8
2026-06-08 • via Nuitee
A
AURELIO • couple • it
7
Pros:

Camera comoda letti ok, anche se l’aria condizionata non funzionava bene. Parcheggio a pagamento ma attenzione l’ingresso è stretto

Cons:

Ho chiesto se fosse possibile un petit dejeneur espress non avendo tempo per una colazione completa , ma non è stato possibile , non c’era ristorante .

2026-06-03 • via Nuitee
F
Franz • solo_traveller • de
9
2026-05-25 • via Nuitee
W
wilkinson • family_with_children • fr
10
2026-05-25 • via Nuitee
H
Hélène • solo_traveller • fr
9
2026-05-23 • via Nuitee
H
Hubmann • solo_traveller • at
10
Pros:

Eigentlich alles

2026-05-19 • via Nuitee
Y
Yvonne • extended_group • ch
8
Pros:

Das Frühstück war sehr abwechslungsreich und vielseitig
Die Lage des Hotels ist direkt vis à vis vom Bahnhof, was in unserem Fall genau richtig war

2026-05-16 • via Nuitee
B
BOUAT • solo_traveller • fr
9
Très bien
Pros:

Tout ou presque

Cons:

Des oeufs brouillés au petit déjeuner svp (il y en a d'habitude, ce jour là il y a eu vraisemblablement rupture de stock)

2026-05-09 • via Nuitee
M
Megan • couple • au
8
2026-05-09 • via Nuitee
E
Evka • extended_group • sk
5
Cena vôbec nezodpovená kvalite hotela.
Cons:

Pleseň na stenách izby. Zničené panely na strope. Cena vôbec nezodpovená kvalite hotela.

2026-05-08 • via Nuitee
7
711jackh • Friends getaway • Bonita Springs, Florida
10
Great Stay
Pros:

Excellent service, nice convenient location. Rooms were nice size and very clean.

2026-05-04 • via Tripadvisor