Smile Hotel Kyoto Shijo

Hotels
8 (3680 reviews)
Shimogyo-ku Shijo Nishinotouin 59-61 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Convenient amenities like laundry
Friendly staff
Cons:
Cleanliness issues
Room size complaints
Noise from other guests

Categories

Cleanliness
6.58
Multiple reviews mentioned issues with cleanliness, including hair on linens and superficial cleaning.
Service
8.55
Generally positive remarks about staff, although some found them cold.
Location
9.09
Consistently praised for being in a central location with easy access to transport and shopping.
Room Quality
7.54
Rooms mentioned as small or in need of updates, but generally clean and well-sized.
Amenities
8.07
Laundry facilities and decent breakfast options mentioned positively.
Value for Money
8.03
Considered good value by several guests, though some had mixed feelings.
Food and Beverage
8.08
Breakfast received positive feedback for variety and quality.
Overall Experience
8.05
Overall satisfactory experience despite some issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Convenient Location and Access
Located just a 5-minute walk from Karasuma Station and Shijo Subway Station, Smile Hotel Kyoto Shijo provides excellent access to public transport, making exploring Kyoto a breeze.

Comfortable Accommodation
The hotel offers affordable rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and electric kettles. Guests can relax in cozy nightwear and slippers provided in each room.

Convenient Services
With a 24-hour front desk, coin-operated laundry facilities, luggage storage, and in-room massage services, Smile Hotel ensures a hassle-free stay for its guests.

Book your stay at Smile Hotel Kyoto Shijo for a comfortable and convenient experience in Kyoto!

Important information:

The full amount of the reservation must be paid at check-in.

Guests arriving after 21:00 must inform the property in advance. Contact details can be found on the booking confirmation. If guests do not arrive before 21:00 without prior notification, the booking may be treated as a no-show.

Please note that the hotel's name is not visible from the road. Guests are advised to look out for the tall building, if they have trouble finding the hotel.

Please note that the WiFi access available may have a slow connection.

Please be informed that children are not allowed to use existing beds in the Double Room with Small Double Bed.

Please kindly note that this property operates a centrally controlled air conditioning and heating system. Guests cannot control room temperature. Air conditioning is provided between mid April to mid October, and heating is provided between mid October to mid April on an annual basis. Please ask the property directly for more details.

Please note that there is no parking space on site. Guests traveling by car are advised to use public coin-operated car parks.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 3680 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
D
Dillon extended_group ca
5
Pros:

Location.

Cons:

No value for money, lack of included breakfast, cannot control temperature in room.

2026-04-11 via Nuitee
A
Andrea family_with_children it
9
Nice place
Pros:

Central position. Comfortable, close to supermarkets, quiet despite being on a very noisy road.

Cons:

The room didn't have any closet

2026-04-11 via Nuitee
M
Marine couple fr
10
2026-04-11 via Nuitee
S
Sara extended_group es
6
2026-04-10 via Nuitee
D
Daniele solo_traveller it
10
2026-04-10 via Nuitee
A
Asier extended_group es
10
2026-04-10 via Nuitee
R
Rogelio Angel couple ar
10
Buen Hotel!
Pros:

Excelente ubicación

Cons:

El precio fue un poco caro

2026-04-10 via Nuitee
L
Lourdes couple au
1
Pros:

Location

Cons:

The room..i know its a budget hotel but it is worsts than a "BUDGET" hotel.We have check in on the 7 April at 3pm and we check out at 4pm , same day...Wasted my money for nothing....

2026-04-09 via Nuitee
G
Gioia couple it
9
Nice hotel with good price, quality and position
Pros:

International style hotel in the modern side of Kyoto. The staff is very kind and helpful, they offer a lot of services (for example, it's possible to change yen bills to coins, you can send your luggages to the next hotel...) and amenities for your stay. The cleaning is super organized with the possibility to leave trash outside your room even if you don't need it cleaned up. The position is very good to reach the station, the old city and other attractions on foot or by underground or by bus.

Cons:

The French-style bed seemed a bit smaller than the ones we were used to and the room was a bit hot.

2026-04-08 via Nuitee
E
Elizabeth solo_traveller us
10
2026-04-08 via Nuitee
D
Donggeun couple de
10
Aller Top Hotel ever in Kyoto, also empfehlenswert sicher
Pros:

Sauberkeit, Top Lager, Öffi Verbindung, Nähe von Nishiki Market und Restaurant-Bereich
Bequemes Bed und Service Qualität vom Personal

찐추천 가능

Cons:

Nichts besonderes

2026-04-07 via Nuitee
O
O. couple nl
8
2026-04-07 via Nuitee
C
Carolina couple uy
7
2026-04-07 via Nuitee
A
Amit couple jp
6
2026-04-07 via Nuitee
family_with_children kr
7
벚꽃시즌 스마일호텔 교토 시조
Pros:

직원들이 친절했으며, 조식도 맛있었어요.
트리플3인실에 침대3. 간이침대1, 욕실.세면대.화장실이 구분되었고, 넓어서 좋았어요.
버스정류장과 가까워서 좋았어요.

Cons:

방음이 되지 않아 옆방 대화가 들렸어요..
날씨가 추웠는데 난방이 되지 않아 아쉬웠어요.
숙박비가 비싸긴했어요..

2026-04-07 via Nuitee
I
Irene couple nl
7
Prima voor een stedentrip waar je niet veel op de kamer bent
Pros:

Het personeel is erg vriendelijk. De locatie is gunstig. Op ongeveer een half uur lopen van Gion, maar wil je liever de bus pakken dan kan dat ook want er is een halte meteen bij het hotel. De metro is ongeveer 7 minuten lopen. Tegenover het hotel zit een grote supermarkt, een keer weer wat anders dan de 7/11! Maar eentje met veel fruit en groente. Op loopafstand zitten leuke restaurants.
Het hotel zelf biedt ook allerlei faciliteiten. Er liggen kamerjassen en andere toiletartikelen. Je kan dagelijks je handdoeken wisselen. Schoonmaken van de kamer gebeurt eens in de zoveel dagen. Er is een bagage doorstuur service. De bedden zijn comfortabel, maar de kussens niet.
Wij hebben geen gebruik gemaakt van het ontbijt.

Cons:

Het is echt what you see is what you get en dan eigenlijk nog een beetje kleiner ;-). Ik was met een vriendin en hadden een twee persoons kamer met twee aparte bedden. We konden onze koffers niet open kwijt. Dus we hebben onze spullen eruit gehaald die we deze dagen nodig hadden en de koffers dicht in een hoek gezet. Er zijn wel haakjes om kleding aan op te hangen.
De bedkussens waren echt vreselijk (dik en hoog en het leek wel alsof er zand in zat). Het bed zelf en beddengoed was overigens heerlijk. Ik ben bij de receptie geweest en om 2 nieuwe kussens gevraagd. Deze waren iets beter, maar nog niet fantastisch. Deze waren heel plat en hard, maar met dubbelvouwen en er wat zachts op leggen kwamen we een heel eind.
Het formaat van de kamer en de kussens waren de enige dingen die niet bevielen, verder alles goed!

2026-04-07 via Nuitee
D
Dillon couple ca
7
Pros:

Soft beds

Cons:

Over priced. Should be rated 2 star hotel. It was identical in quality to APA / Toyoko Inn at much lower prices. No breakfast included, or keycards, it’s a physical key.

2026-04-06 via Nuitee
J
Jocelyne couple fr
8
2026-04-05 via Nuitee
C
carl family_with_children gf
4
Pros:

L'emplacement uniquement

Cons:

Mauvaise Literie, la fenêtre de la chambre donne sur un mur, décoration vieillissante. L'hôtel mérite un embellissement.

2026-04-05 via Nuitee
V
Viva solo_traveller my
6
Pros:

Location

Cons:

Small room

2026-04-04 via Nuitee