Smile Hotel Kyoto Shijo

Hotels
8 (3848 reviews)
Shimogyo-ku Shijo Nishinotouin 59-61 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Convenient amenities like laundry
Friendly staff
Cons:
Cleanliness issues
Room size complaints
Noise from other guests

Categories

Cleanliness
6.58
Multiple reviews mentioned issues with cleanliness, including hair on linens and superficial cleaning.
Service
8.55
Generally positive remarks about staff, although some found them cold.
Location
9.09
Consistently praised for being in a central location with easy access to transport and shopping.
Room Quality
7.54
Rooms mentioned as small or in need of updates, but generally clean and well-sized.
Amenities
8.07
Laundry facilities and decent breakfast options mentioned positively.
Value for Money
8.03
Considered good value by several guests, though some had mixed feelings.
Food and Beverage
8.08
Breakfast received positive feedback for variety and quality.
Overall Experience
8.05
Overall satisfactory experience despite some issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:31

Property Description

Convenient Location and Access
Located just a 5-minute walk from Karasuma Station and Shijo Subway Station, Smile Hotel Kyoto Shijo provides excellent access to public transport, making exploring Kyoto a breeze.

Comfortable Accommodation
The hotel offers affordable rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and electric kettles. Guests can relax in cozy nightwear and slippers provided in each room.

Convenient Services
With a 24-hour front desk, coin-operated laundry facilities, luggage storage, and in-room massage services, Smile Hotel ensures a hassle-free stay for its guests.

Book your stay at Smile Hotel Kyoto Shijo for a comfortable and convenient experience in Kyoto!

Important information:

The full amount of the reservation must be paid at check-in.

Guests arriving after 21:00 must inform the property in advance. Contact details can be found on the booking confirmation. If guests do not arrive before 21:00 without prior notification, the booking may be treated as a no-show.

Please note that the hotel's name is not visible from the road. Guests are advised to look out for the tall building, if they have trouble finding the hotel.

Please note that the WiFi access available may have a slow connection.

Please be informed that children are not allowed to use existing beds in the Double Room with Small Double Bed.

Please kindly note that this property operates a centrally controlled air conditioning and heating system. Guests cannot control room temperature. Air conditioning is provided between mid April to mid October, and heating is provided between mid October to mid April on an annual basis. Please ask the property directly for more details.

Please note that there is no parking space on site. Guests traveling by car are advised to use public coin-operated car parks.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 3848 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
Мартин • solo_traveller • bg
10
2026-05-09 • via Nuitee
J
Juan • solo_traveller • es
8
Correcta
Pros:

Ubicación

Cons:

Normal todo.

2026-05-09 • via Nuitee
C
Cardoso Marques • couple • pt
9
2026-05-08 • via Nuitee
I
Isla • couple • ca
7
Great
Pros:

very close to main shopping area in kyoto and family mart

Cons:

could use bigger trash cans in the room

2026-05-08 • via Nuitee
P
Przemysław • solo_traveller • pl
10
2026-05-08 • via Nuitee
S
Sebastian • solo_traveller • uy
9
2026-05-07 • via Nuitee
T
Tamiko • couple • jp
7
2026-05-06 • via Nuitee
J
Jan • family_with_children • dk
8
Pros:

Dejligt stort familieværelse, med 3 brede senge. Den sidste foldud seng, var dog ikke noget at råbe hurra for.
Morgenmaden var fin og der var noget at vælge imellem. Dog var de noget nærige med brødet og der blev først fyldt op, da gårsdagens flutes fra restauranten var taget.

2026-05-06 • via Nuitee
M
Mamedova • couple • az
7
Местоположение отеля хорошее, но отель старый нуждается в ремонте
Cons:

Старый ремонт

2026-05-06 • via Nuitee
V
Valentina Arunam Musio • couple • it
10
2026-05-06 • via Nuitee
H
Hiroki • solo_traveller • jp
5
2026-05-05 • via Nuitee
W
wai • solo_traveller • jp
10
2026-05-05 • via Nuitee
S
Sebastian • couple • se
7
100€/natt var ej prisvärt för vad vi betalade, men det var under Golden Week helgen, så lite speciella omständighete
Pros:

Läget var det absolut bästa, nära till allt och en Family Market (typ en 7/11) som granne. Personalen svarade bra på frågor före ankomst samt gav mig ett rum enligt våra önskemål.

Cons:

Erbjuder ej kaffe i receptionen. De ger endast en nyckel per rum. Badrummet var väldigt gammalt, även skrivbordsstol behöver bytas ut. Samt städning måste göras bättre för det var saker som missats, mkt damm.

2026-05-05 • via Nuitee
R
Rebecca • solo_traveller • gb
6
Overpriced but central
Pros:

Very much central to the big locations in Kyoto. Smack bang in the middle.

Cons:

Incredibly over priced. The rooms are tiny. We had to manoeuvre our belongings around as the rooms are so small.
Bathroom was small, plastic and similar to a caravan.
I tried to pay before arrival but the hotel don't take payment until you arrive at the hotel. This meant you pay the exchange rate at the time which can change your calculations for your trip.

2026-05-04 • via Nuitee
T
Tatsuhiro • couple • jp
10
2026-05-04 • via Nuitee
Ítalo • extended_group • br
7
Great location, okay value for money
Pros:

Location was good: a 10-minute walk from a subway station, a 15-minute walk from Nishiki Market, and a 20-minute walk from Pontocho Alley and the Kamo River.

Cons:

Breakfast was ok. Pricey (like other hotels in Kyoto in April).

2026-05-04 • via Nuitee
F
Flavio • family_with_children • it
9
Pros:

camera molto grande e pulita. L'hotel è in ottima posizione con numerose fermate dei mezzi pubblici (bus e metro) nelle vicinanze. Staff gentile e pronto per ogni esigenza ( ad esempio per la spedizione bagagli o Takkyubin con Yamato)

2026-05-03 • via Nuitee
クマクラ • couple • jp
7
ゴールデンウィークにも関わらず，コスパ良かった，お世話になりました
Pros:

ロケーション良し，スタッフ対応丁寧

Cons:

バスレームの傷み，エアコンの性能，年数もあるのでやもえず

2026-05-03 • via Nuitee
Y
Yuu • solo_traveller • jp
7
値段相応の宿
Pros:

立地が最高、コンビニスーパーバス停駅が近いから滞在中何も困らなかった。

Cons:

夜間の騒音がひどかったので中々寝付けずフロントに耳栓をもらいに行ったらスタッフにアメニティーコーナーを指さされ探しにいったら耳栓なんてはなから用意されてなかった。メガネの外国男性スタッフの方です。無いなら無いではっきり言ってほしかったです。適当に接客してるなーと感じました。

2026-05-03 • via Nuitee
B
birnbaum • couple • il
8
2026-05-03 • via Nuitee