Wingate by Wyndham Lake Charles Casino Area

Hotels
•
Wyndham Hotels & Resorts
8 (211 reviews)
1731 W Prien Lake Road, Lake Charles, Louisiana, 70605 , Lake Charles , US
1-337-502-5112

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Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Television in common areas
Free breakfast
Free newspapers in lobby
Express check-out
Smoke-free property
Pool umbrellas
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly and professional staff (multiple mentions, Amber named)
Excellent, plentiful breakfast with hot coffee
Free and prompt shuttle service
Easy, safe parking and convenient location
Many guests reported clean and comfortable rooms
Cons:
Inconsistent cleanliness: sticky floors, overflowing trash, mold reported in one suite
Maintenance issues: AC not cooling, plumbing problems, missing hairdryer/soap dispensers
Housekeeping only every 3 days led to guests providing their own towels/bed not made daily
Some rooms have worn or squeaky beds; one guest reported a bullet hole in window
One Presidential Suite reported as in very poor condition and not worth cost

Categories

Cleanliness
7
Mixed cleanliness: many guests reported clean rooms, but multiple reports of sticky floors, overflowing trash, mold in a suite and inconsistent housekeeping led to a below-target score.
Service
9
Strong service overall: numerous comments praise friendly, professional front-desk staff (Amber called out by name) and prompt, courteous shuttle drivers.
Location
8
Convenient location: close to casinos and restaurants (walkable to Olive Garden), quiet parking and easy access—consistent with the target rating.
Room Quality
7
Mixed room quality: several guests noted worn mattresses, maintenance problems (plumbing, AC, bathroom repairs), a cramped bathroom in some rooms and one very poor presidential suite experience.
Amenities
9
Good amenities: dependable free shuttle, easy/secure parking and a well-maintained breakfast area are repeatedly praised.
Value for Money
7
Mixed value: some guests felt it was good value, while others said 'not worth the cost' or 'you get what you pay for', resulting in a below-target score.
Food and Beverage
9
Food and beverage strong: breakfast repeatedly described as excellent, plentiful, well maintained with hot coffee.
Overall Experience
8
Overall positive stay for many guests with friendly staff, good breakfast and convenient location, tempered by intermittent cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities
Enjoy a stay at Wingate by Wyndham Lake Charles Casino Area with access to an outdoor pool, fitness center, and complimentary Wi-Fi.

Delicious Dining Options
Satisfy your hunger at the snack bar/deli and enjoy a daily complimentary cooked-to-order breakfast.

Event Spaces and Business Services
Whether for work or pleasure, take advantage of the 24-hour business center, conference space, and meeting rooms available at the hotel.

Embark on a relaxing and convenient stay at Wingate by Wyndham Lake Charles Casino Area, your ideal choice in Lake Charles.

Important information:

  • Pool access available from 9 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is required for transportation to and from this property.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 211 reviews
Cleanliness: 7
Service: 9
Location: 8
Room Quality: 7
Amenities: 9
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8
R
Randy
10
Pros:

Parking was easy and safe. Close to the casinos and Sam’s. The breakfast was very good and plentiful.

2025-10-12 • via Nuitee
G
GLENDA • family
6
Pros:

Property needs major updates especially compared to the surrounding choices.

2025-10-12 • via Nuitee
F
fernando
10
Pros:

Great

2025-10-12 • via Nuitee
J
James
4
Pros:

Staff was nice. But no soap in the shower dispenser. Had to call FD for a hair dryer. Trash was overflowing on my floor. And a guy was using a LEAF BLOWER INSIDE to “sweep” the lobby and breakfast area while I ate.

2025-10-09 • via Nuitee
M
Miguel • family
10
Pros:

Over all good experience

2025-10-06 • via Nuitee
N
Nwanneka
10
Pros:

Everything was great

2025-10-06 • via Nuitee
B
BETSY
10
Pros:

The staff were so friendly and helpful, shuttle driver was prompt and very courteous.

2025-10-03 • via Nuitee
M
Matt
8
Pros:

Clean room

2025-09-30 • via Nuitee
J
Juan • partner
10
Pros:

Good

2025-09-30 • via Nuitee
P
Peter • partner
10
Pros:

Staff was good, the room was OK. but had maintenance issues (left notes for management), I wasn't aware of the "housekeeping only every 3 days" rule, so we had to get our own towels, and bed wasn't made up daily. Supposedly for "green" reasons, but much more obviously to save on labor costs. The breakfast area was the star. EXCELLENT quality and well maintained; coffee was great and HOT. Overall an 8.5 to 9.

2025-09-29 • via Nuitee
M
Megan • friends
10
Pros:

.

2025-09-28 • via Nuitee
J
James • partner
10
Pros:

Great

2025-09-27 • via Nuitee
J
Jill
8
Pros:

Good breakfast

2025-09-26 • via Nuitee
K
Kimberly
10
Pros:

Amber checked us in. She was so professional and kind. Amazing service.

2025-09-26 • via Nuitee
E
Elwood
6
Short Stay
Pros:

rooms were not that clean, floor was sticky, bathroom was not that clean water pressure was low, TV had to be reset when we got in room

2025-09-23 • via Nuitee
M
Miriam
2
Presidential Suite DUMP
Pros:

When you book the Presidential Suite, this is what you get: Mold on ceiling, rusted sprinklers- concerned if they work, room felt like last minute idea or large storage room with lack of furniture and decor, dark, little lighting, terrible plumbing, funny smell, glad we were there for one night, but definitely not worth the cost & would appreciate some type of refund.

2025-09-22 • via Nuitee
C
Crystal • partner
10
Pros:

I liked that we were able to walk across the parking lot to eat at Olive Garden and then use the hotel shuttle to get to the Golden Nugget. It was also great that we could call the shuttle when we were ready to go back to the hotel.

2025-09-21 • via Nuitee
Y
yves • family
10
Pros:

The area is convenient nice, friendly. Parking is nice and quiet.

2025-09-20 • via Nuitee
L
Laura
8
Comfortable but warm
Pros:

Check in was very friendly and pleasant. Parking and the free shuttle was great. The AC in our room never got really cold and the bathroom needed a few repairs. But, the bed was comfortable and the room was clean.

2025-09-20 • via Nuitee
M
Misty
10
Pros:

Room was clean! Mattress a little worn but ok. Room was very nice lots of room bathroom a little crowded. Amber front desk clerk very accommodating. Shuttle driver excellence

2025-09-20 • via Nuitee