Candlewood Suites La Crosse by IHG

Hotels
•
Candlewood Suites
8.2 (108 reviews)
56 Copeland Avenue , La Crosse , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable bed
Great view from room
Spacious room / layout
Convenient location / near train station
Cons:
Ice machine / ice maker issues
Room key malfunction
No breakfast
Poor value for price
Limited sockets and bathroom layout issues

Categories

Cleanliness
8.2
No explicit cleanliness complaints in the reviews; standard quality for this hotel tier.
Service
9.5
Mostly no broad service complaints recorded; isolated maintenance/service issues noted (room key stopped working once) but otherwise implied acceptable service.
Location
10
Repeatedly praised for location and proximity to the train station.
Room Quality
8.9
Positive comments on comfortable bed, view, layout and spacious rooms, but several room-specific negatives (bathroom layout for handicapped room, thin bath mat, limited sockets).
Amenities
7
Multiple complaints about ice machines (in-fridge ice maker not working, limited building ice access) and limited sockets; fridge present but ice maker off in some rooms.
Value for Money
6.5
Explicit comment expressing disappointment at the nightly price (e.g., “Disappointed for $180 a night”).
Food and Beverage
6.5
Negative mentions: limited food selection and no breakfast available to guests.
Overall Experience
9
Mixed but generally positive: comfortable beds, good layout and location balanced against amenity and value shortcomings; acceptable overall stay for short visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Welcome to Candlewood Suites LaCrosse!

Convenient Amenities: Enjoy our hotel's WiFi, 24-hour gym, and BBQ facilities for a comfortable stay.

Suite Perks: Our guest suites feature fully equipped kitchens, dining areas, and work desks with lamps for your convenience.

Prime Location: Located near LaCrosse Riverside Park, University of Wisconsin, and Forest Hills Golf Club, our hotel is the perfect choice for travelers.

Book your stay at Candlewood Suites LaCrosse now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Location

Guest Reviews

8.2
Based on 108 reviews
Cleanliness: 8.2
Service: 9.5
Location: 10
Room Quality: 8.9
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 9
S
Samantha • couple • us
9
Comfortable stay for a night oit
Pros:

We loved the view from our room. We also loved the general layout of the room we stayed in.

Cons:

Ice machine in our fridge didn't work. Our second key randomly stop working.

2026-10-12 • via Nuitee
C
Coon • solo_traveller • us
8
Pros:

The bed was very comfortable

2026-09-13 • via Nuitee
R
Rich • couple • us
5
Disappointed for $180 a night.
Pros:

Comfortable bed and spacious common area and room

Cons:

Four floors and one ice machine on the first floor. We were given a handicapped room. It was spacious, but the bathroom was very curious; there was no area near the tub/shower for a towel. The floor mat to put outside the tub was paper thin. The toilet paper was 1 ply. There was three pieces of Kleenex in the Kleenex holder. Not enough sockets in the room. There was a full fridge, but the ice maker was off.

2026-06-29 • via Nuitee
B
Bruce • family_with_children • us
6
Acceptable, but not our choice for next time
Pros:

Distance from train station

Cons:

Food selection; sofa bed

2026-05-23 • via Nuitee
K
Kent • couple • us
9
In town for a weekend visiting our son in college
Pros:

Location

Cons:

No breakfast😩

2026-05-19 • via Nuitee
R
Ross • family_with_children • us
8
Cons:

Broken bathroom door and no breakfast

2026-04-07 • via Nuitee
G
Guenther • family_with_children • us
1
Make sure you confirm multiple times
Pros:

We booked eight rooms with two queen beds and upon arrival had eight rooms with one queen bed in each the hotel was fully booked, however did nothing to try to help us with cots or anything to help

2026-02-12 • via Nuitee
G
Guenther • extended_group • us
1
Cons:

Did not receive the rooms that we had originally booked through Booking.com. It appears the hotel switched out our rooms.

2026-02-09 • via Nuitee
P
Paula • extended_group • us
9
Great!
Pros:

The rooms weee clean and the staff was helpful and friendly.

Cons:

The parking situation was not ideal.

2026-01-30 • via Nuitee
C
Cassie • extended_group • us
9
2026-01-19 • via Nuitee
C
Candace • family_with_children • us
9
It was great
Pros:

we liked the kitchenette and the laundry, as we stayed 10 days

2026-01-19 • via Nuitee
J
Jimenez Monedero • extended_group • es
8
2026-01-19 • via Nuitee
A
Angie • family_with_children • us
5
2026-01-19 • via Nuitee
B
Barbara • couple • us
8
2026-01-19 • via Nuitee
R
Ronald • couple • us
8
Super friendly staff nice big clean room
Pros:

did two room suites and it was really quite nice with a kitchenette

Cons:

The water in La Crosse is overly softened so when you take a shower it's like an Exxon Valdez accident you just can't rinse the soap off yourself. That's not the hotel that's the city

2026-01-19 • via Nuitee
G
Gavin • couple • us
7
It was good
Pros:

Room had a full kitchen and full size refrigerator which I thought was nice

Cons:

Lobby wreaked like Indian food

2026-01-04 • via Nuitee
R
Ruth Ann • extended_group • us
10
2025-12-29 • via Nuitee
R
Rebecca • family_with_children • us
10
Great place to stay
Pros:

Very clean. Knowledge and helpful staff. Great location

2025-12-16 • via Nuitee
T
Todd • couple • us
10
I would recommend Candlewood Suites for the location, the cleanliness, and the space tge suite provides.
Pros:

We liked how well equipped the room was. Check in was easy and staff friendly and qualified

Cons:

The bed being a double and as large as the suite was, the vanity was small.

2025-10-12 • via Nuitee
J
Jennifer • partner
10
Pros:

Very closet beds and pillows

2025-10-09 • via Nuitee