Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road by IHG

Hotels
•
Holiday Inn Express
8.6 (401 reviews)
9120 West Road , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Loud lobby noise
Limited room features
Cleanliness issues reported

Categories

Cleanliness
8.44
Guests praised the cleanliness, although some mentioned issues with air conditioning and odors in bedding.
Service
8.81
Overall service was highlighted positively by guests, with special mentions of friendly staff and great customer service.
Location
8.75
Multiple reviews noted the excellent location and proximity to restaurants and shops.
Room Quality
8.5
Rooms were indicated to be clean and spacious, though some guests had issues with room features.
Amenities
8.53
Amenities like breakfast and the pool were appreciated, although some reported noted limitations.
Value for Money
8.59
Guests generally felt the price was justified by the service and quality offered.
Food and Beverage
8.54
Breakfast was frequently mentioned as a positive aspect of the stay.
Overall Experience
8.61
Most guests had a good experience with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Convenient Location in Houston, Texas

Modern Amenities for Your Comfort
Stay connected with free wired and wireless high-speed Internet access. Take a relaxing swim in the outdoor pool or maintain your fitness routine in the on-site fitness center. Host successful meetings in our spacious meeting rooms.

Explore Houston's Attractions
Experience the vibrant nightlife in Downtown Houston and indulge in shopping sprees at Willowbrook Mall and Memorial City Mall. After a day of adventures, unwind in our guest rooms featuring a 32-inch flat-panel TV.

Book your stay now for a memorable experience in Houston!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Sun, Mar 29, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 401 reviews
Cleanliness: 8.44
Service: 8.81
Location: 8.75
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.61
S
Samantha • couple • us
10
Great
Pros:

The staff is amazing

2026-02-14 • via Nuitee
Q
Qamar • family_with_children • us
1
2026-02-14 • via Nuitee
P
Pedro • family_with_children • us
10
Pros:

When I first walked in the room smelled nice room was nice and clean, the bed was nice and comfortable ac worked good and the shower had great water pressure (sorry I look for that lol) and the breakfast was amazing eggs, breaded chicken, sausage, biscuits and gravy, and all kinds of good stuff and the price was great. Thank you Holiday inn Express

2026-02-14 • via Nuitee
D
Dwayne • couple • us
10
Pros:

Nice location

Cons:

Everything was great

2026-01-19 • via Nuitee
D
Denisecia • solo_traveller • us
10
2026-01-19 • via Nuitee
E
Equandria • family_with_children • us
10
2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
7
with a too soft bed I do not know that I should come back.
Cons:

the bed was too soft...could not sleep in it. had to use the chair.

2026-01-19 • via Nuitee
T
Tayler • extended_group • us
8
2026-01-16 • via Nuitee
D
Dennis Carlson • extended_group • us
10
Over all very happy with this location
Pros:

Cinimin rolls for breakfast

Cons:

Hot water was only warm

2026-01-13 • via Nuitee
A
Adebanjo • family_with_children • us
8
2026-01-01 • via Nuitee
C
Claudia • family_with_children • mx
10
Pros:

Las instalaciones y atención excelente

2025-12-30 • via Nuitee
T
Tenecia • extended_group • us
10
2025-12-24 • via Nuitee
E
Ernest • extended_group • us
9
Awesome fun and pleasant
Pros:

Staff and room

Cons:

Lack of handicap showers

2025-12-21 • via Nuitee
E
EMILIANO • extended_group • ar
10
Excelente ubicación y relación precio/calidad
Pros:

La amabilidad del staff, la ubicación y el desayuno!

Cons:

Quizás renovar un poco las instalaciones en general

2025-12-19 • via Nuitee
L
Louis Fernando • couple • us
10
2025-12-19 • via Nuitee
M
Mary • couple • us
10
2025-12-16 • via Nuitee
P
Perez • couple • us
10
Pros:

Breakfast , great service and great workers

Cons:

N/a

2025-12-15 • via Nuitee
W
Willie • family_with_children • us
8
Pros:

Nice

Cons:

No water

2025-12-06 • via Nuitee
M
Miguel Tafolla • family_with_children • us
10
Pros:

Everything and the staff was helpful
Thanks for everything 🙏🙏🙏

2025-11-26 • via Nuitee
E
Edith E • couple • us
10
10/10
Pros:

Limpieza, amplio, libre de humo y rico desayuno con huevos reales.

Cons:

El servicio de la recepción nos dejaron en espera un buen rato y tuvimos que tocar la campana varias veces.

2025-11-16 • via Nuitee