Candlewood Suites Enterprise by IHG

Hotels
•
Candlewood Suites
7.8 (219 reviews)
203 Brabham Drive , Enterprise , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location to Fort Rucker and local amenities
Friendly and helpful staff (front desk apologetic and responsive)
Some rooms described as clean, spacious and comfortable
In-room amenities (kitchen, refrigerator) available
Cons:
Frequent cleanliness problems (hair, dirt, condom wrapper, dust)
Pest reports (cockroaches) and mildew/mold/smells
Maintenance issues: flooding, elevator outages, broken furniture
Perception of poor value/overpriced for condition; occasional noisy guests
No consistent breakfast offering (requested by guests)

Categories

Cleanliness
4.3
Multiple reports of unclean conditions: hair on sheets, a condom wrapper on the floor, pet hair, roaches, mildew/mold smells, dusty rooms, flooded bathrooms and reports that rooms were not properly vacuumed or dried.
Service
9.4
Generally described as friendly and helpful staff; front desk staff apologized and assisted guests. Service availability was inconsistent in some reports (front desk not always staffed, maintenance response incomplete in one roach report).
Location
9.6
Repeatedly praised: convenient to Fort Rucker, close to gas stations, restaurants and fast food, and near event locations (only ~15 minutes).
Room Quality
7
Mixed room quality: some guests found rooms clean, spacious and satisfactory while others reported smells (urine, mildew, smoke), mold, flooding, broken furniture (recliner), odd faucet arrangement and elevator outages; rooms appear older than photos for some guests.
Amenities
9
Guests noted useful in-room amenities (kitchen, standard-size refrigerator, listed hotel amenities) and some said the amenities exceeded expectations; limited comments about on-site F&B but amenities otherwise considered good.
Value for Money
6.5
Mixed perceptions of value: several guests felt the hotel was overpriced for the condition received and that they could have gotten better rooms elsewhere, while others felt the accommodation was acceptable for the price.
Food and Beverage
8.8
Few explicit mentions of food service; one guest suggested breakfast should be included. No strong positive or negative dining experiences reported, so a mildly positive rating reflects limited feedback and the single request for breakfast inclusion.
Overall Experience
7.8
Overall mixed experience: location and many staff interactions were positives, but recurring cleanliness and maintenance issues (smells, pests, flooding, elevator problems) tempered guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Located just 5 minutes from Enterprise city centre and a short drive from Fort Rucker, the Candlewood Suites offers a prime location for both business and leisure travelers.

Comfortable Accommodations
Each guest suite is equipped with a microwave, refrigerator, and cable TV, ensuring a comfortable stay. The classic decor and solid color bedding add a touch of elegance to your experience.

Great Amenities
Enjoy the outdoor pool, free Wi-Fi, fitness centre, and business centre during your stay. With access to a laundrette, you can pack light and stay fresh throughout your visit.

Book your stay at Candlewood Suites Enterprise now for a convenient and comfortable hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DHN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 219 reviews
Cleanliness: 4.3
Service: 9.4
Location: 9.6
Room Quality: 7
Amenities: 9
Value for Money: 6.5
Food and Beverage: 8.8
Overall Experience: 7.8
G
Giacomo • solo_traveller • us
10
2026-11-06 • via Nuitee
K
Kanaan • solo_traveller • us
10
2026-11-01 • via Nuitee
N
Norinco • solo_traveller • us
8
Pros:

Very big

Cons:

Need to clean the rooms better the sheets had black straight hair on them. White pet hair on the floor, I have bad allergies. And there was a condom wrapper on the floor by the bed. The floor never got vacuumed. But the guy at the front desk was nice and did apologize.

2026-10-25 • via Nuitee
J
Jessica • couple • us
1
Will never stay in this hotel again way over priced for what we received
Pros:

Easy to find

Cons:

Dirty room smelled like feet, hair in bathroom

2026-10-15 • via Nuitee
T
Tim • couple • us
2
Very dissappointing
Pros:

Not much. It was close to Ft. Rucker.

Cons:

Staff was difficult to contact. Usually no one at the front desk. Elevator didn't work often.

2026-10-08 • via Nuitee
D
Daniel • couple • us
5
Would have chosen another facility
Pros:

Second room wasn't as smelly and air worked great. They did move us to better room

Cons:

Once we were moved from a smell of urine and air not working and mold room it was better as for smell but elevator went out. People playing games in lobby took all guest parking up. The hotel is older than pictures make. It be. Cost more than worth. Feel we good got better room elsewhere for money.

2026-10-07 • via Nuitee
M
Moody • solo_traveller • us
8
2026-09-17 • via Nuitee
L
Larry • solo_traveller • us
2
Pros:

Everything was good.

2026-09-14 • via Nuitee
L
lindsey • solo_traveller • us
10
It was a great experience
Pros:

It was In a great location and we loved the room we stayed in

Cons:

N/a

2026-08-28 • via Nuitee
C
Christian • solo_traveller • us
10
2026-08-23 • via Nuitee
C
Christian • solo_traveller • us
10
2026-08-23 • via Nuitee
M
Melissa • couple • us
1
Horrible. Room flooded, no towels, couldn’t exchange rooms spent the first night cleaning water from bathroom all the wa
Pros:

Location

Cons:

Rooms were dusty, dirty and musty with smoke of weed. Reports to front desk

2026-08-15 • via Nuitee
D
Debra • couple • us
10
2026-08-12 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-08-05 • via Nuitee
P
Phyllis • solo_traveller • us
3
2026-07-22 • via Nuitee
R
Reginia • extended_group • us
10
2026-07-20 • via Nuitee
V
Vanessa • family_with_children • us
7
Ok
Pros:

There was no hot water initially. Had to call for it

Cons:

Beds too high

2026-07-16 • via Nuitee
R
Randy • couple • us
10
We will book here again
Pros:

Close to gas station and restaurant
and fast food

Cons:

The Queen Studio was perfect with a standard size refrigerator…
Very helpful

2026-07-14 • via Nuitee
J
Jakeen • couple • us
8
2026-07-07 • via Nuitee
J
John • solo_traveller • us
8
It was good just didn't like having to deal with roaches being in my room.
Pros:

The staff was very friendly and helpful.

Cons:

I found cock roaches in my room. The guy at the front sent maintenance to my room to spray them. But he only sprayed in the area where I saw the roach. Instead of spraying the whole room. To make sure there wasn't anymore roaches in the room.

2026-07-07 • via Nuitee