Facilities

Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Cons:
Broken safe
Smelly shower
Noisy fan
Poor service
Uncaring staff
Lack of amenities
Minimal breakfast offerings

Categories

Cleanliness
3.5
Guests mentioned cleanliness issues with broken safe, smelly shower, and basic cleanliness concerns.
Service
3
Poor service with rarely manned reception, ignored requests for help, and uncaring staff.
Location
4.5
Negative feedback on location due to loud roosters, thin walls, and lack of desirable surroundings.
Room Quality
3.5
Low-quality room experience with noisy fan, broken safe, and discomfort caused by poor amenities.
Amenities
3
Minimal amenities with broken safe, noisy fan, and lack of functionality in WiFi.
Value for Money
3
Guests felt the price was not justified by the poor quality of services and facilities provided.
Food and Beverage
2.5
Minimal breakfast offerings and lack of variety mentioned by guests.
Overall Experience
3
Majority of guests had a negative experience, citing various issues with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-04 21:23

Property Description

Discover a tranquil escape at Easter Island Ecolodge, where serene beachfront bliss meets unparalleled comfort.

Private Beach Bliss
Unwind on our exclusive private beach, where the sound of the waves sets the perfect backdrop for relaxation, or take advantage of our rental bicycles to explore the stunning surroundings.

Indulgent Dining Options
Savor delicious meals at our coffee shop/café, or treat yourself with room service during limited hours. Enjoy your favorite drink at the vibrant bar/lounge, ensuring your taste buds are satisfied.

Comfort and Convenience
Retreat to one of our 38 elegantly designed guestrooms featuring private balconies, pillowtop beds with premium bedding, and rainfall showerheads. Stay connected with complimentary Wi-Fi, and enjoy the ease of express check-in/out services.

Book your stay today and immerse yourself in the beauty and tranquility of Easter Island!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • At check-in, guests must provide a negative COVID-19 test result.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

7
Based on 50 reviews
Cleanliness: 3.5
Service: 3
Location: 4.5
Room Quality: 3.5
Amenities: 3
Value for Money: 3
Food and Beverage: 2.5
Overall Experience: 3
P
Patrick
4
Pros:

Well below american standards. No air conditioning, terrible beds and pillows, bedspreads that have not been changed for awhile. Service is good.

2025-03-04 • via Nuitee
J
Joshua • family
8
Pros:

The property was convenient for our stay and was recommended by Viator for our tour pick-up. Front desk staff was very friendly and helped us when we needed a last minute tour guide fill-in. Air conditioning was great, nice big shower. Very noisy roosters during the night, beds sag in the middle so did wake up a few times. Breakfast does not start until 8, including no coffee so not helpful for an early start. We were surprised with all the chickens around there were no eggs, not even hard-boiled for breakfast.

2025-01-27 • via Nuitee
J
Judith
4
manager, Manuel is a BULLY
Pros:

Hotels.com Does Not Want an Honest review, only a positive one or you REJECT it!

2020-03-16 • via Nuitee
V
Verified traveler • partner
6
Pros:

No Wi-Fi except in lobby which was a little dissapointing.

2020-01-03 • via Nuitee
V
Verified traveler
8
Pros:

Adequate facilities, large room with good shower. Pleasant and helpful staff

2019-10-31 • via Nuitee
J
Janette
6
Pros:

Good location close to town but rooms very hot. Unable to leave windows open as they were unscreened and mosquitoes were a problem made for an uncomfortable stay.

2019-03-23 • via Nuitee
R
Robin
10
Pros:

We enjoyed our stay at Ecolodge. The room was large and comfortable.

2019-02-25 • via Nuitee
V
Verified traveler • partner
8
Pros:

This hotel is situated in a lovely garden setting, our room was at the top level and we could see the ocean from our patio, chickens roamed the property and were very friendly. A traveller must realize that Rapa Nui is very layed back and a very unique experience, luxuries are not a priority. The Eco Lodge is clean, met all our needs, the staff are very friendly and try their hardest to to help out with any request.

2019-02-02 • via Nuitee
V
Verified traveler
10
Pros:

Hotel tres agreable dans un beau jardin. Tres propre. Personnel efficace et souriant.
Petit dejeuner tres copieux

2019-02-01 • via Nuitee
V
Verified traveler • partner
8
Pros:

Central location in town with very nice breakfast and good coffee.
The motel is 60's construction and needs update. We liked the quiet and tropical feel siting on our porch. We would stay there again

2019-01-11 • via Nuitee
T
Traveling
6
Pros:

We did not stay here .. we were notified that our room was unavailable, but were transferred to excellent hotel overlooking the moai site Tahi at no change in proce ..

2018-12-27 • via Nuitee
V
Verified traveler
8
Pros:

Great location, easy walk to Hanga Roa centre and coast. Comfy pillows, nice breakfast options, loved light up walk ways and eco policies

2018-11-28 • via Nuitee
V
Verified traveler
8
Pros:

The nicest thing about the hotel is the garden, its really beautiful. Architecture is OK, but nothing special. The best part is the terrace next to the breakfast room and the platforms and bridges that connect from there to lower levels.
Second best thing is location, its really convenient, although it can be a bit noisy if you're close to the street. Parking inside the property might be a bit tight, but leaving the car outside is OK apparently.
The place and the rooms are extremely clean and tidy.
Bed was nice and comfortable. Bedroom was OK, but the bathroom needs a thorough renovation and soon.
Half of the staff was really nice and friendly, but the rest was a quite apathetic.
No wifi unless you're in the reception area, this needs to be improved.
An idea for improvement: The desks included in the rooms are tiny; i get that you're not supposed to work when you visit there, but sometimes its not an option. In such cases it can come handy to have an area for people to hang out or work, with wifi and tables. Maybe you could do this with the breakfast area or the room next to it.

2018-10-16 • via Nuitee
V
Verified traveler
6
Central location
Pros:

Staff recommended several good restaurants which were as described.

2018-03-21 • via Nuitee
M
mike
8
Good value for the price.
Pros:

Staff very friendly the environment very beautiful. Good location too. The internet is free but very slow. But you can get free public WiFi around the corner.

2018-01-11 • via Nuitee
A
Alex
8
Beautiful garden
Pros:

Nice hotel located within walking distance to restaurants, shops, church, bank .
Very friendly staff. Beautiful garden with flowering shrubs and trees.
Energy conservation causes hot water shortages, but cold one is available all the time.

2018-01-02 • via Nuitee
G
Guillermo A
8
Very good hotel, would stay there again.
Pros:

Well located, easy to walk to different places around town. Mom had problems with hair dryer, they got a new one and installed it while we where gone!! Wi fi signal only available at front desk and dinning area. Really comfy beds and clean baths!

2017-10-20 • via Nuitee
M
Maria
10
Easter Island
Pros:

Great staff. Beautiful hotel. Very hospitable. Small island with lots to do.

2017-10-09 • via Nuitee
L
Libby
8
Nice hotel that's central to everything!
Pros:

We stayed at the Hotel Rapa Nui in May 2017 and really enjoyed our time there. The staff was friendly and very helpful with arranging excursions, car rental, and taxi rides, as well as answering our (many) questions. Breakfast is included daily, and you can purchase drinks and a limited selection of food/snacks during Happy Hour in the evenings. The hotel grounds are gorgeous, featuring beautiful tropical gardens, and the central location is fantastic - a close walking distance to the main shopping street, waterfront, restaurants, and the artisan's market. If we're ever fortunate enough to return to Easter Island, we would certainly book Hotel Rapa Nui again!

2017-05-22 • via Nuitee
M
Michele
6
Location, location
Pros:

The location of the hotel is great (close to Main Street and the beach) Overall, the hotel is simple: good size room with small bathroom and fridge. The air conditioner unit is a bit loud but we managed to sleep through. Breakfast was adequate and enough to start our day
Wi-Fi was weak (this was the case on the whole island)

2017-04-23 • via Nuitee