Facilities

Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Cons:
Broken safe
Smelly shower
Noisy fan
Poor service
Uncaring staff
Lack of amenities
Minimal breakfast offerings

Categories

Cleanliness
3.5
Guests mentioned cleanliness issues with broken safe, smelly shower, and basic cleanliness concerns.
Service
3
Poor service with rarely manned reception, ignored requests for help, and uncaring staff.
Location
4.5
Negative feedback on location due to loud roosters, thin walls, and lack of desirable surroundings.
Room Quality
3.5
Low-quality room experience with noisy fan, broken safe, and discomfort caused by poor amenities.
Amenities
3
Minimal amenities with broken safe, noisy fan, and lack of functionality in WiFi.
Value for Money
3
Guests felt the price was not justified by the poor quality of services and facilities provided.
Food and Beverage
2.5
Minimal breakfast offerings and lack of variety mentioned by guests.
Overall Experience
3
Majority of guests had a negative experience, citing various issues with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-04 21:23

Property Description

Discover a tranquil escape at Easter Island Ecolodge, where serene beachfront bliss meets unparalleled comfort.

Private Beach Bliss
Unwind on our exclusive private beach, where the sound of the waves sets the perfect backdrop for relaxation, or take advantage of our rental bicycles to explore the stunning surroundings.

Indulgent Dining Options
Savor delicious meals at our coffee shop/café, or treat yourself with room service during limited hours. Enjoy your favorite drink at the vibrant bar/lounge, ensuring your taste buds are satisfied.

Comfort and Convenience
Retreat to one of our 38 elegantly designed guestrooms featuring private balconies, pillowtop beds with premium bedding, and rainfall showerheads. Stay connected with complimentary Wi-Fi, and enjoy the ease of express check-in/out services.

Book your stay today and immerse yourself in the beauty and tranquility of Easter Island!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • At check-in, guests must provide a negative COVID-19 test result.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

7
Based on 50 reviews
Cleanliness: 3.5
Service: 3
Location: 4.5
Room Quality: 3.5
Amenities: 3
Value for Money: 3
Food and Beverage: 2.5
Overall Experience: 3
M
Montserrat couple es
6
Pros:

El hotel tenía que trasladarnos a su alojamiento a nuestra llegada. Hubo algún problema y nos quedamos tirados en el aeropuerto unos 45 minutos. Como consecuencia de esto, nos obsequiaron con una fantástica cena en un restaurante cercano al hotel

2026-03-14 via Nuitee
S
Stefano solo_traveller hk
8
Pros:

Personal muy amable

Cons:

Que cobren el agua hervida...

2026-03-07 via Nuitee
O
Oscar couple cl
10
2026-02-12 via Nuitee
M
Mariano family_with_children cl
8
Buena
Pros:

Ubicación

Cons:

Desayuno,
No existe suministro de agua caliente para un café

2025-07-22 via Nuitee
-
-Peter-Ro-1-2-3-4-5- Solo travel gb
2
Worst Hotel I have ever stayed in.
Pros:

Over the last few years I have been lucky enough to visit many countries and stay in many hotels and without doubt, this was by far the worst.

The safe was broken, trapping my passport and valuables, the WiFi rarely worked unless you went to the reception area, the room fan was noisy (I had to turn it if to sleep), the shower smelt awful, reception was rarely manned and WattsApp requests for help went largely ignored, until I got my travel agent to call them.

The place itself was very basic and the breakfast minimal, which in itself isn't a problem, but add in the thin walls so you can hear your neighbours, loud roosters, and uncaring staff and you decide very quickly that somewhere else, in fact anywhere else, would have been better. Do yourself a favour and avoid this place.

2025-06-19 via Tripadvisor
P
Patrick
4
Pros:

Well below american standards. No air conditioning, terrible beds and pillows, bedspreads that have not been changed for awhile. Service is good.

2025-03-04 via Nuitee
D
dianedinky Solo travel gb
4
I'd so like to give it more stars but I just can't
Pros:

On the plus side, this is a charming place with air-conditioning and very close to town.
It does have some cats that wander around the gardens, but I love cats so that was ok.
What I don't love is being woken after 3am each morning by the competing cockerels. A cock-a-doodle do at 6am sunrise I can just about cope with but these blighters had their own idea of what time constituted a wake up call. Really bad for a hotel whose main function is providing a nights sleep.
Another thing I'm not fond of is cockroaches. Unfortunately, Easter Island is full of them (and they are giants) so I can't blame the hotel for having some visit my room. What I can object to though is having a dead one on the floor whilst having breakfast and the staff ignore it rather than clearing it away.

2025-02-28 via Tripadvisor
J
Joshua family
8
Pros:

The property was convenient for our stay and was recommended by Viator for our tour pick-up. Front desk staff was very friendly and helped us when we needed a last minute tour guide fill-in. Air conditioning was great, nice big shower. Very noisy roosters during the night, beds sag in the middle so did wake up a few times. Breakfast does not start until 8, including no coffee so not helpful for an early start. We were surprised with all the chickens around there were no eggs, not even hard-boiled for breakfast.

2025-01-27 via Nuitee
B
B8138EVsoniar Couples
8
Well located and has some kind of charm vintage
Pros:

We really appreciated the pick up at the airport and beautiful flower necklaces. From our arriving Cony has been very nice, always smiling and helpful with us for anything we asked for. She booked our 3 greats tours, gave us many reference for restaurants, boutiques, cafés, etc. Thank you so much Cony !!! xxx
The hotel is really well located like 5 mn from the harbour, restos and Moais around the city. A lots of flowers, gardens, chicken & roosters roaming there. The buffet place was clean and meals good but I missed some eggs. Our room was fine but the quality sleep was a bit bad with the roosters singing-yelling from 6 am, sometimes before. And then, all the rooster from the city are responding. Anyway. Thank you to Mr Joseph who gave us a nice lift to go back to the airport.

Sonia & Biagio from Montréal, Qc, Canada

2024-12-10 via Tripadvisor
A
AnonLondon23 Solo travel
4
Good Location but basic hotel with free range early morning wake up call!
Pros:

This is a well located hotel a short walk from the harbour with some decent size rooms and lush tropical gardens but is a very basic hotel with limited facilities and the disadvantage of free range chickens roaming the gardens. They look cute but if the entire point of a hotel is for you to sleep in it, here you have no chance of sleeping as the competing cockerels start off well before dawn meaning you have no chance of sleeping beyond 6.30am. To add insult to injury there are no kettles in the rooms and no tea or coffee making facilities in the lobby (or anywhere to get drinking water in the hotel) so you have to wait a couple of hours amidst the cacophony of the chickens for breakfast to open to get a drink. Breakfast itself is amongst the worst I have eaten in years, not even any fresh eggs from the chickens! I think standards may have slipped post COVID but this hotel needs to seriously up its game.

2024-03-02 via Tripadvisor
L
Lingling family with young children cn
8
Very good
Pros:

Good location, just 10-15 mins walk to the town centre and the sea side. Room is clean, but the bathroom is bit narrow. The staff is helpful, he gave us a lot of great suggestions about our trip. Nice breakfast but do not have many options.

Cons:

Rosters are really annoying : ( They start screaming 4am in the morning everyday.

2023-12-24 via Nuitee
R
Robert review category business travellers us
7
Simple but sufficient
Pros:

Accommodations are simple but more than sufficient. The room was quite large. The grounds are very nice. Breakfast is very good, although do not expect a wide variety of options. The location is convenient to the city center.

Cons:

Those chickens are loud! You don't need to set an alarm clock anywhere in Hanga Roa. The roosters will be up at the first moment of sunlight. And the bed is a little uneven.

2023-11-17 via Nuitee
J
janebtinkerbell113 Solo travel gb
10
Lovely place to stay
Pros:

Fabulous hotel, great room with a really nice shower. Rooms and bathroom were clean and plenty of room, WiFi was available in reception area, good enough for me to ring home on WhatsApp.breakfast was a good choice of buffet style, 5 minutes walk to the harbour.

2023-06-30 via Tripadvisor
R
Resort258221 Couples
10
Great place to stay while exploring the island.
Pros:

This hotel was recommended to us. We like the ethos of Eco. Rooms were clean and comfortable. Staff were really helpful. Food was good at a reasonable price. It also has a fantastic view of the island from the balcony. Centre of town was an easy walk.

2023-03-10 via Tripadvisor
A
adcdiving NONE be
6
3 nights at Easter Island Eco Lodge
Pros:

Eco Lodge is a simple 3 star hotel that charges prices of a luxury resort, because of course the principle of supply and demand applies throughout Easter Island.

It is very well located for walking to downtown, restaurants, dive centers and seeing a range of Moai statues.

The rooms are very simple and in need of a makeover.

2020-09-22 via Tripadvisor
J
Judith
4
manager, Manuel is a BULLY
Pros:

Hotels.com Does Not Want an Honest review, only a positive one or you REJECT it!

2020-03-16 via Nuitee
C
ch812 Friends getaway ve
6
Handy for town, not sure about the eco credentials
Pros:

The eco lodge was a good base for our stay in Hanga Roa. An easy walk into town for restaurants, the museums, sunsets etc and a good safe place to stay to explore the island from. A few parking spots, or ample spaces on the road outside.
The rooms are basic and as advertised. The property is a little dated, but set amongst some beautiful plants with chickens and cats roaming around. Our room was simple but adequate, it was clean, the shower was good and being open to open the patio style door let in lots of fresh air. Towels were old and scratchy.
Breakfast was simple, but adequate to set you up for the day and the service was always smiley - some very nice juices, bread for toasting, one cereal choice, tea, coffee, cheese, meat, fruit....
Back to the ‘eco’ part. Not sure where this fits in, maybe the grounds and the plants, but at breakfast, jam is in little plastic containers, the butter is imported from Chile as is almost everything else. Just not sure where their ‘eco’ credentials come from?
All in all, adequate, it did the job for a reasonable price.

2020-01-09 via Tripadvisor
V
Verified traveler partner
6
Pros:

No Wi-Fi except in lobby which was a little dissapointing.

2020-01-03 via Nuitee
A
andrieskuil Couples nl
4
The word Eco does not cover the load.
Pros:

We stayed 3 nights and at the reception were constantly changing people, so no customer-friendly bond was built. The rooms were without atmosphere and the lodge is dated and needs a major update. The breakfast was of a moderate level and the service staff virtually invisible and not customer friendly. From our room we had a desolate view of gas bottles and wooden pallets that stood on the property.
The word Eco does not cover the load, when we entered our room there was penetrating chlorine air, which lasted for the rest of the days.

2019-12-11 via Tripadvisor
J
jyoB Solo travel
8
Clean & comfy
Pros:

The location is great for strolling around Hanga Roa. Museum, Tahai, restaurants, shopping, ATMs all within walking distance. The rooms are clean & comfortable. But i couldnt understand the total lack of ventilation. No windows in the room. French windows that you cant really keep open. A fan that barely moves - whether its on 1 or 5.

The breakfast was good & the breakfast terrace lovely. ( the only spot you can get a peek at the sea). But no other meals are served. There is a counter where you can get soft drinks etc.

If you are not hankering after a " sea view' from your room, this place..is a good choice.

2019-11-12 via Tripadvisor