Petronilla - Hotel In Bergamo

Hotels
10 (1364 reviews)
Via San Lazzaro 4 , Bergamo , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Limited TV channels
Tired room decor
Noisy at night in central location

Categories

Cleanliness
10
Rooms are reported to be clean and well-maintained.
Service
10
Staff is consistently described as friendly, helpful, and welcoming.
Location
10
The hotel is centrally located, offering convenience for shopping and dining.
Room Quality
10
Rooms are generally comfortable but some mentions of tired decor.
Amenities
10
Basic amenities provided, but some reviews noted limited options.
Value for Money
10
Overall positive reviews suggest a good value for the price.
Food and Beverage
10
Breakfast received high praise for variety and quality.
Overall Experience
10
Reviews reflect a consistently excellent experience, with personal touches creating loyalty.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:39

Property Description

Unique Boutique Experience in Bergamo's Lower City

At The Petronilla, immerse yourself in a one-of-a-kind boutique hotel experience in the heart of Bergamo's lower city. Each room is a masterpiece of modern art, offering a unique stay with free Wi-Fi for your convenience.

Gastronomic Delights and Relaxation

Indulge in a delightful breakfast buffet of homemade treats in the charming courtyard during summer. For dinner, savor Lombardy specialties upon request. After a day of exploration, unwind in the sauna or hot tub, or keep active in the gym.

Convenience and Exceptional Service

Benefit from the hotel's prime location near Bergamo's main shopping district and easy access to public transportation. With a 24-hour staff ready to assist and provide local recommendations, your stay at Hotel Petronilla will be seamless.

Book your stay at The Petronilla now for an unforgettable Bergamo experience.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

Please note that Extra beds are guaranteed only if request is received at least one day before the arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 30 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 30 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1364 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
Thomas solo_traveller de
9
2026-04-17 via Nuitee
M
Malissa solo_traveller us
9
Will stay there again if I'm ever back in Bergamo!
Pros:

The staff was super helpful and so welcoming. The hotel is chic, and the location is perfect - close to shopping and not too far from the upper town. The whole thing was just right.

Cons:

Honestly, I can't really think of anything at all!

2026-04-16 via Nuitee
D
David couple gb
9
A perfect base for visiting Bergamo
Pros:

The hotel already has many accolades and these are fully deserved. The rooms are modern and imaginatively appointed. However, the best thing was the staff, all of whom we found to be attentive and professsional, helping us pleasantly and efficiently with car parking, dinner reservations, tips on sight-seeing as well as providing an excellent breakfast.

Cons:

Nothing much

2026-04-15 via Nuitee
S
Sven couple ch
9
2026-04-13 via Nuitee
N
Nathalie couple ch
9
2026-04-12 via Nuitee
F
Fortuna solo_traveller ch
9
einfach unvergesslich schön
Pros:

das ganze Hotel und das Personal war einfach nur super. Die Koffer wurden vom Personal direkt vom Auto geholt. Das Autoparking war nur paar Minuten entfehrnt.
Das Zimmer war perfekt, das Frühstück einfach fantastisch. Es gab für jeden etwas, und die Früchte der Käse, das war alles frisch.
Das Personal, ich glaube, es ist ein Familienbetrieb waren immer hilfsbereit und sehr nett.

Cons:

Ich kann nichts negatives über dieses Hotel sagen.

2026-04-12 via Nuitee
F
Fortuna couple ch
10
einfach fantastisch schön, unvergesslich
Pros:

das ganze Hotel und das Personal war einfach nur super. Die Koffer wurden vom Personal direkt vom Auto geholt. Das Autoparking war nur paar Minuten entfehrnt.
Das Zimmer war perfekt, das Frühstück einfach fantastisch. Es gab für jeden etwas, und die Früchte der Käse, das war alles frisch.
Das Personal, ich glaube, es ist ein Familienbetrieb waren immer hilfsbereit und sehr nett.

Cons:

ich kann nichts negatives über das Hotel sagen

2026-04-12 via Nuitee
G
Georges Rousselot extended_group fr
8
Pros:

The hotel staff reached out proactively before our arrival to help organise our stay, which was a thoughtful touch. Breakfast quality was genuinely good, and the atmosphere felt warm and welcoming. The garden patio is a real asset, it gives the place a relaxed, homey character that sets it apart.
The hotel is in a quiet street in the lower part of the city, perfectly half way between the train station and the upper town.

Cons:

The shower, while impressive in design, was largely non-functional: only one of its three settings worked, which was disappointing given the room's positioning.
The mattress comfort was also below expectations for this category.
We also followed the hotel's restaurant recommendation (L'Alimentari) and were disappointed, and we wished we had trusted our own research instead.

2026-04-12 via Nuitee
T
Tanja couple ch
9
Sehr angenehm
Pros:

Sehr eleganter Speiseraum, moderne praktische Zimmer, grosses Bad

Cons:

Für unseren kleinen Hund war weder ein Napf noch ein Bettchen zur Verfügung. Wenn man einen Tarif für Hunde verlangt, sollte auch ein Minimum an Ausstattung vorhanden sein.

2026-04-11 via Nuitee
F
FRANCISCO JOSE couple es
9
2026-04-10 via Nuitee
N
Natalie family_with_children dk
10
Cozy hotel with friendly staff and warm hospitality
Pros:

We really enjoyed our stay at this cozy hotel. All the staff were very friendly and attentive, and we were very happy to stay there.
The receptionist who welcomed us took the time to give us very useful and detailed information about the sites we should visit, which we followed and greatly appreciated.

The breakfast staff were also very friendly. We enjoyed a good variety of products at breakfast, as well as freshly made coffee.

We liked the area where the hotel is located, as it is historic, authentic, and within walking distance of Città Alta.

Our room was modern and had an appealing design.

Molte grazie per la vostra ospitalità.

Cons:

We only wish we had stayed longer, and we would definitely love to come back.

2026-04-10 via Nuitee
S
Sebastien family_with_children ch
9
Un séjour de 3 jours très agréable !
Pros:

Un petit hôtel à l'ambiance familiale, confortable et idéalement situé pour découvrir Bergame en famille. Le personnel est extrêmement gentil et nous a donné plein de bons conseils de restaurants et de visites. La possibilité d'avoir une place de parking a été particulièrement appréciable. Pensez à reserver en avance car le nombre de places est limité. En résumé, un séjour de 3 jours très agréable !

2026-04-10 via Nuitee
A
Alex family_with_children ch
10
Wunderbare Gastfreundschaft! BRAVISSIMO!
Pros:

Sehr freundlicher, zuvorkommenden Empfang. Grosses, schöneres Zimmer mit bequemen Betten. Das Hotel ist perfekt gelegen, Bergamo Alta und die Einkaufsstrasse von Bergamo sind sehr gut erreichbar! Das Frühstück war sehr reichhaltig und fein! Wir kommen wieder! Danke für die herzliche Gastfreundschaft!

Cons:

Nichts

2026-04-10 via Nuitee
E
elke couple at
10
2026-04-09 via Nuitee
C
Catharina couple es
10
Perfect City Break
Pros:

Really great and attentive staff. The rooms are lovely and a really good breakfast.

2026-04-08 via Nuitee
B
bagata couple it
10
PASQUETTA A BERGAMO
Pros:

Bellissimo Hotel in posizione centrale. Camere spaziose perfettamente pulite. Ottima colazione. Personale molto cordiale e pronto a risolvere ogni problema. Consigliatissimo.

Cons:

tutto Ok

2026-04-08 via Nuitee
F
Fredrik extended_group se
10
2026-04-06 via Nuitee
H
Herwig couple at
8
2026-04-06 via Nuitee
P
Patrick couple fr
10
Juste superbe !
Pros:

Que dire ? Tout était à notre goût ! De la qualité de l’accueil, chaleureux et professionnel, au service de voiturier, à la taille, la conception et la décoration de la chambre et de la salle de bain jusqu’à l’emplacement de l’hôtel, tout était réuni pour un excellent séjour.
Bref, nous avons décidé de revenir prochainement dans cet établissement pour le plaisir et ainsi poursuivre notre découverte de cette ville.

Cons:

Rien, mais vraiment rien.

2026-04-05 via Nuitee
G
Gabriel couple ar
10
La mejor opción en Bérgamo
Pros:

Todo. Ubicación trato desayuno instalaciones

Cons:

Nada

2026-04-04 via Nuitee