Maspalomas Resort by Dunas

Hotels
8.6 (112 reviews)
Avenida Air Marín , Maspalomas , es

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff service
Great room quality
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.99
There were issues with cleanliness due to mice in the room and overall unclean conditions upon arrival.
Service
9.46
The reception and cleaning staff provided excellent service, and specific mentions of restaurant staff were highly praised.
Location
9
The location was convenient and optimal for vacation stays.
Room Quality
8.45
The room conditions were generally good, but issues arose with cleanliness.
Amenities
8.98
Amenities such as the pools were great, though some restrictions were noted.
Value for Money
8.44
Overall value was perceived as reasonable, though some complaints about food impacted the rating.
Food and Beverage
7.49
Food quality was poor with cold dishes and limited selections, leading to a low rating.
Overall Experience
8.96
Despite some negatives, overall experience was enjoyable with notable staff support and quality accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:54

Property Description

Luxurious Bungalow Complex: Nestled in subtropical gardens near Maspalomas Golf Course, Maspalomas Resort by Dunas offers a serene escape with modern bungalows and lush surroundings.

Amenities Galore: Enjoy free WiFi, 2 outdoor pools with a chill-out area, a water park, buffet restaurant, bar, fitness centre, and a children's playground with entertainment - all within the resort.

Convenient and Comfortable Stay: Each bungalow features a private balcony, spacious living area with satellite TV, and a well-equipped kitchenette. Plus, the 24-hour reception staff are on hand to assist with any needs.

Book your stay at Maspalomas Resort by Dunas now for a perfect blend of relaxation and recreation!

Important information:


Please note that no refunds will be given for unused days if guests decide to leave earlier than the check-out date.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 112 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
F
fernandez suarez family_with_children es
5
Pros:

Un sitio tranquilo

Cons:

Se anuncian como primera línea de playa. Y no es asi

2026-02-14 via Nuitee
A
alessia family_with_children it
7
Pros:

Colazione ottima, pranzo e cena discreti.
Personale discreto ed efficiente

Cons:

Patio un pò spoglio, aggiungerei un riparo per il sole e 1 lettino (c'è spazio).

2026-02-12 via Nuitee
I
Ida extended_group it
9
Pros:

La location, la pulizia, l atmosfera familiare......
Sono stata bene

Cons:

Mi sembra..... nulla

2026-02-08 via Nuitee
A
antonio family_with_children es
10
2026-01-30 via Nuitee
I
Igor family_with_children no
8
2026-01-29 via Nuitee
A
Alan couple hr
8
2026-01-24 via Nuitee
Z
Zeljko extended_group hr
8
2026-01-22 via Nuitee
H
Horacio Sebastian family_with_children ch
9
2026-01-21 via Nuitee
S
Soledad family_with_children es
9
Bonitas vacaciones familiares
Pros:

Muy completo. Lo disfruté mucho

2026-01-19 via Nuitee
D
Dennis couple dk
5
For dyrt
Pros:

Morgenmad var fin

Cons:

De møbler som stå på taressen var ikke gode
Poolen var kold

2026-01-18 via Nuitee
B
Bukhtoiarov couple ru
9
2026-01-15 via Nuitee
X
Xiaoping family_with_children de
4
Cons:

Personal unfriendly, equipment key in the bathroom didn’t work, unsafe

2026-01-05 via Nuitee
E
Elena family_with_children ch
9
Real recharge during winter holidays. Very family friendly place.
Pros:

Beautiful, well maintained territory. Bungalows are very comfortable, as well as beds. Restaurant was super well organized: always enough food, great quality, good variety, every day something new, lower serving table for kids (super appreciated), very nice stuff always helpful. Great organization of New Years dinner and night - lobsters, great music, special gifts/accessories with 12 grapes and funny hats for all participants.

Cons:

Swimming pools are very beautiful however, even if said “heated”, they are very cold in December-January.

2026-01-04 via Nuitee
S
Stefan family_with_children se
3
Fina bungalows men dålig restaurang
Pros:

Den bungalow vi hade var utmärkt i alla avseenden. Ganska välskött och rymlig. Städningspersonalen liksom receptionens personal var utmärkt.

Cons:

Restaurangens mat höll en mycket låg standard. Det fanns en del kallskuret som var bra men utbudet och kvaliteten på maten var otroligt dålig. Smaklöst och i vissa fall illa tillagat. Många i personalen verkade likgiltiga och agerade oengagerat. Undantaget är städpersonalen och receptionen som höll hög standard. Dessutom var restaurangutrymmet för litet och trångt.

2025-12-31 via Nuitee
G
Gill family_with_children gb
8
Pros:

The accommodation
Location
Staff

Cons:

The entertainment was poor
The selection of cocktails & liqueurs were very poor
Constantly lukewarm to cold food in the buffet. Even the just cooked eggs were cold

2025-12-27 via Nuitee
I
ISABEL family_with_children es
8
Para repartir
Pros:

Muy buenas habitaciones, comida y lugar

Cons:

Que las casitas para familias se encontraban muy alejadas del comedor, y para llegar a él o la recepción a pleno sol era un martirio, ya que era un caminito de 5-10 minutos a la solana con los niños y bebés.
Tampoco me gustó que en la piscina de familias no podías hacer uso del todo incluido. No había nada.tenuas q desplazarte a la otra piscina

2025-12-17 via Nuitee
M
Marrero Betancor extended_group es
7
Pros:

El buen trato de los camareros

Cons:

El cafe

2025-12-09 via Nuitee
B
Brigita couple sk
10
2025-12-05 via Nuitee
L
LORY & FIORE couple it
4
Un soggiorno di relax diventato super stressante e di cattiva qualita
Pros:

Colazione buona , posizione ottimale

Cons:

la cosa piu spiacevole è stato il fatto che le due notti che ho soggiornato sia suonato l'allarme incendio per entrambi le notti alle 5.00 del mattino, risposta della Reception normale amministrazione, Vergognoso !!!

2025-12-03 via Nuitee
L
Laurent Coco family_with_children ch
9
¡Excelente y mención especial al personal (Estela y Jorge)!
Pros:

Fuimos muy bien recibidos por el personal, siempre muy sonriente y disponible. Mención especial a Estela y Jorge, a quienes se puede encontrar en el área del restaurante, realmente estuvieron muy atentos con nosotros y fueron excelentes !!!
Gran variedad de comida y de muy buena calidad. Yo, que soy celíaco (intolerante al gluten), adaptaron los platos para mí cuando fue necesario.
¡Todo perfecto!

Cons:

La conexión wifi no era muy buena en nuestro bungalow.

2025-12-02 via Nuitee