Maspalomas Resort by Dunas

Hotels
8.6 (134 reviews)
Avenida Air Marín , Maspalomas , ES
+34 928 14 09 12

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great room quality
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.99
There were issues with cleanliness due to mice in the room and overall unclean conditions upon arrival.
Service
9.46
The reception and cleaning staff provided excellent service, and specific mentions of restaurant staff were highly praised.
Location
9
The location was convenient and optimal for vacation stays.
Room Quality
8.45
The room conditions were generally good, but issues arose with cleanliness.
Amenities
8.98
Amenities such as the pools were great, though some restrictions were noted.
Value for Money
8.44
Overall value was perceived as reasonable, though some complaints about food impacted the rating.
Food and Beverage
7.49
Food quality was poor with cold dishes and limited selections, leading to a low rating.
Overall Experience
8.96
Despite some negatives, overall experience was enjoyable with notable staff support and quality accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:54

Property Description

Luxurious Bungalow Complex: Nestled in subtropical gardens near Maspalomas Golf Course, Maspalomas Resort by Dunas offers a serene escape with modern bungalows and lush surroundings.

Amenities Galore: Enjoy free WiFi, 2 outdoor pools with a chill-out area, a water park, buffet restaurant, bar, fitness centre, and a children's playground with entertainment - all within the resort.

Convenient and Comfortable Stay: Each bungalow features a private balcony, spacious living area with satellite TV, and a well-equipped kitchenette. Plus, the 24-hour reception staff are on hand to assist with any needs.

Book your stay at Maspalomas Resort by Dunas now for a perfect blend of relaxation and recreation!

Important information:

Please note that no refunds will be given for unused days if guests decide to leave earlier than the check-out date.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Location

Guest Reviews

8.6
Based on 134 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
N
Nouha • family_with_children • ma
6
Pas mal
Pros:

Bungalow spacieux et propre
Personnel très gentil
Bureau d’animation très actif et font pas mal de trucs
Splash water pour les petits très amusant

Cons:

Le buffet très peu diversifié , on a impression qu’on mange la meme chose chaque jour
La bouffe n’est pas bonne ,Très fade a mon goût
La piscine pas très propre

2026-09-12 • via Nuitee
M
Melinda • family_with_children • hu
9
2026-09-11 • via Nuitee
R
Raquel • solo_traveller • es
10
2026-09-09 • via Nuitee
S
Sara • solo_traveller • de
8
Vacaciones en familia de varias generaciones
Pros:

El personal es muy amable y atento. La variedad de la comida es muy buena. Y tanto las actividades como las instalaciones para pasar el tiempo en familia.

Cons:

En general me gustó todo.

2026-09-02 • via Nuitee
A
Alejandro Javier • solo_traveller • es
4
Pros:

Lo que más me gustó fue la habitación, muy cómoda

Cons:

La comida me decepsiono la verdad, esperaba más variedad y no repetir siempre lo mismo, el restaurante de la piscina tenía horario hasta las 18:00 a las 17:05 ya tenían todo limpio solo bebidas y algo de pan 🍞 y embutidos, por no decir que después del desayuno hasta casi las 12 no había nada de plancha para comer,he estado en otros dunas y muy bien.Temporada de franceses

2026-08-23 • via Nuitee
R
RiMarie • solo_traveller • at
9
Barrierefreies, kinder- und familienfreundliches All-inklusive Resort
Pros:

Sehr schönes, großes Resort, alles sehr sauber, hervorragendes und abwechslungsreiches Essen, viel Angebot für Kinder (sowohl Essen als auch Animation) - sehr liebes Animationsteam, alles barrierefrei!
Personal insgesamt extrem freundlich und bemüht!

Cons:

Jammern auf hohem Niveau:
-2 nicht übermäßig große Pools, Strand ca. 30 Minuten fußläufig oder 5 Minuten zur Parkgarage und dann einige Minuten zu Fuß
-Zimmer riechen teilweise etwas feucht/modrig, Klimaanlage nicht in allen Zimmern gleich gut funktionierend

2026-08-22 • via Nuitee
J
juan manuel • family_with_children • es
10
2026-08-21 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-08-12 • via Nuitee
O
oscar • solo_traveller • es
8
Muy recomendable
Pros:

El personal y las opciones que te presenta, habitación amplia, baño impecable.

Cons:

Ropa de cama algo vieja y la comida mejorable en cuanto a variedad

2026-07-19 • via Nuitee
C
Carlos • solo_traveller • es
10
Resort familiar de primera categoría
Pros:

El personal que trabaja en el hotel.
La ubicación.

Cons:

No sabíamos que es un hotel que tiene el 95% de turismo francés. Aún así esto no es ningún problema.

2026-07-18 • via Nuitee
J
Jose Luis • solo_traveller • es
10
Pros:

El personal del hotel

Cons:

Nada que reseñar

2026-07-09 • via Nuitee
M
María • family_with_children • cl
9
Alucinante
2026-07-05 • via Nuitee
M
Miguel • couple • es
6
REGULAR
Pros:

EL DESAYUNO BIEN, OTRAS COMIDAS REGULAR

Cons:

NUESTRO MOTIVO PARTICULAR DE LA ESTANCIA ERA LA DE DESCANSAR, LAS ANIMACIONES ME PARECIERON EXAGERADAS, MUCHAS Y CON MUCHISIMO VOLUMEN.
NO LA RECOMENDARIA SI EL OBJETIVO ES DESCANSAR

2026-06-26 • via Nuitee
R
Rosario Rosario • solo_traveller • es
9
Pros:

La estancia en general excepcional ... Instalaciones, limpieza, ubicación y sobre todo el buffet todo muy bueno y limpio.. Destacando el trato del personal muy amable y cercano ... Sobre todo una empleada en el Buffet Montse.... Y compañeras..

Cons:

Nosotros cogimos el familiar...Me hubiera gustado tener en la pared del salón que estaba completamente vacío tener otro sillón ...😍

2026-06-24 • via Nuitee
S
SILVANA • couple • it
10
2026-05-27 • via Nuitee
T
Tabor-Smith • solo_traveller • gb
10
Amazing family holiday
Pros:

The food was amazing. Great that there was so much variety.
The whole resort was lovely and clean.
It was nice that you're not allowed to reserve sunbeds unless formally, which gives everyone a chance to be by the pool at some point.
The entertainment and activities were fantastic.
The animation team were wonderful, especially Leonardo who my children really took a shine to.
The staff were so friendly and nothing was too much trouble.
Great to have a free shuttle to and from the beach.
The beach was walkable in about half an hour and a really easy journey but the shuttle was really convenient.

Cons:

Nothing that I didn't like

2026-05-25 • via Nuitee
R
Rebecca • solo_traveller • gb
7
Worth a short stay
Pros:

Staff were accommodating on our first night allowing us to store luggage before dinner service closed. Leo from entertainment team was very encouraging and fun. Pool bar serves food for the majority of the day time so there was no fear of missing out. The gardens surrounding each bungalow were beautifully maintained.

Cons:

We found the main pool to be very filthy on the Sunday with dead flies and eggs gathered in one corner and around the ladder. The bathroom wall tiles in the bungalow were falling apart particularly in the shower where a split had forced the edges out. Lastly but not entirely the resorts fault but there was alot of bad manners at the buffet from other guests such as babies placed on food counters and half drank coffee left on the dispenser. Greeting staff could have helped by discouraging this.

2026-05-19 • via Nuitee
A
Ana • family_with_children • es
10
Plan perfecto para padres con niños menores de 4 años.
Pros:

Es un entorno pensado a la perfección para familias con niños pequeños. Bonito y cómodo. Los niños estaban encantados con las instalaciones y la comida. La villa estaba muy bien con todas las comodidades. A destacar el trato del personal, en el especial de Miguel (Maitre del restaurante) siempre atento y cariñoso con nosotros. Hizo que la estancia fuera de 10. Nos sentimos muy a gusto la semana que pasamos allí. Muy recomendable

Cons:

Si deseas ir a la playa hay que ir en coche pero solo son 5 minutos.

2026-04-14 • via Nuitee
A
Anders • couple • se
6
Pleasant stay with very friendly staff
Pros:

We had a very enjoyable stay at this hotel. We booked all inclusive, which made everything easy and convenient and allowed us to relax throughout the stay.

One thing we especially appreciated was that the hotel had two pool areas. One of them was much calmer, which suited us very well and gave us exactly the kind of peaceful atmosphere we were looking for.

The staff were always kind, helpful, and welcoming, and that really added to the experience. Good service makes a big difference, and here we felt well looked after.

Cons:

We were not particularly impressed by the food, and had it been better, it would certainly have contributed to a more positive overall experience.

We were also somewhat disturbed by the evening entertainment. However, it was not so bothersome that we felt the need to move, and we chose to remain in our bungalow even though we were offered the possibility to change rooms.

2026-04-08 • via Nuitee
S
Soledad • family_with_children • es
9
Desconección y disfrute
Pros:

El desayuno muy bien y la cena.

Cons:

El almuerzo Descone

2026-04-06 • via Nuitee