Hampton Inn Minneapolis/Shakopee

Hotels
•
Hampton Inn
8.8 (266 reviews)
4175 Dean Lakes Boulevard , Burnsville , US
+1 952-641-3600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently praised hot breakfast
Rooms and bathrooms frequently described as clean
Friendly/helpful staff in many reviews
Excellent location near casino, restaurants and amphitheater
Comfortable beds and good room layout
Pool area noted as nice
Cons:
One strong negative front-desk service incident (employee named Shelly)
No shuttle service to the amphitheater reported by multiple guests
Lumpy pillows and occasional stained pillowcase
Sticky-feeling floors and signs of mattress wear
Noisy air-conditioning and creaky floors in some rooms
Elevator outages reported during a stay

Categories

Cleanliness
8.9
Multiple guests called out rooms, bathrooms and pool area as very clean, though a few noted sticky floors, a crispy spot on a pillowcase and some mattress wear.
Service
8.4
Generally described as friendly and helpful at check-in by several guests, but one strong negative front-desk interaction (employee named Shelly) lowered the score.
Location
9.3
Frequently praised for proximity to the casino, restaurants and the Mystic Lake Amphitheater; very convenient for concert and local-venue visitors.
Room Quality
8
Beds and room layout were often praised, but several guests reported lumpy pillows, worn mattresses, sticky-feeling floors, a stained pillowcase and noisy AC/creaky floors.
Amenities
8.8
Hot breakfast received consistent praise and pool area was noted as nice; some guests missed a shuttle to the amphitheater.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
9.4
Breakfast repeatedly described as very good/great with many hot options and good variety; one request for more muffin varieties.
Overall Experience
8.8
Most guests reported a very good stay and would return or recommend; isolated service and room-issue complaints moderated an otherwise positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location and Nearby Attractions
Located just 4.3 miles from downtown Shakopee, Minnesota and Mystic Lake Casino, the Hampton Inn Minneapolis/Shakopee offers easy access to popular local destinations.

Comfortable Accommodations and Amenities
Enjoy spacious rooms equipped with a flat-screen HDTV with HBO, free WiFi, a refrigerator, and a microwave. Relax in the indoor pool or catch up on work at the business center.

Convenience and Services
Start your day with a daily buffet breakfast, grab snacks at the 24/7 Suite Shop, and take advantage of the on-site gym, laundry facilities, and free parking. Whether for business or leisure, Hampton Inn ensures a comfortable stay.

Book your stay at Hampton Inn Minneapolis/Shakopee now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

8.8
Based on 266 reviews
Cleanliness: 8.9
Service: 8.4
Location: 9.3
Room Quality: 8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.4
Overall Experience: 8.8
L
Lessie • extended_group • us
10
2026-10-26 • via Nuitee
J
Jean • family_with_children • us
10
Very nice.
Pros:

The breakfast was very good. We had plans to visit the casino so the location was nice and close.

2026-10-25 • via Nuitee
T
travis • couple • us
9
2026-10-25 • via Nuitee
B
Barbara • couple • us
10
Pros:

I liked how clean it was and I definitely enjoyed the breakfast in the morning

2026-10-19 • via Nuitee
L
Lawson • couple • us
5
Great but Shelly made a memorable and negative impact
Pros:

Room was clean and most staff members were very nice and helpful.

Cons:

Prior to arrival (interaction by phone) and during check in at the desk, Shelly’s customer service was very poor. I called around 9-9:30 am to confirm reservation and ask if we could check in an hour or so early as we had a wedding to attend; she responded with “I had a full house last night” and “well you should have booked for the night prior if you wanted to be here at that time”. We tried to explain that we were just asking or looking for a little compromise, but we were met with a very uninviting attitude. We arrived around 12:40 and attempted to talk in person and see if anything had changed. We initiated Very polite conversation, to which her response was “you can just go take a seat over there”. There was no one in the lobby. She then said “there’s nothing I can do because you booked through a third party. We were willing to change rooms, set our bags in a room that still needed to be cleaned. Anything. The outcome was “well you’re going to have to wait until your check in time.”
We understand that staff can be busy. However, unprompted unprofessionalism towards customers is not appropriate.

2026-10-14 • via Nuitee
R
Rebecca • family_with_children • us
10
Pros:

We were greeted by friendly staff. Our rooms and the whole hotel including pool area was nice and clean. I would recommend to anyone and we will definitely be coming back!

2026-09-13 • via Nuitee
R
Rebecca • extended_group • us
10
Pros:

always clean and the staff was very friendly and helpful.

2026-09-10 • via Nuitee
H
Heather • extended_group • us
8
Pros:

The breakfast was great!

2026-09-06 • via Nuitee
S
Shakayla • couple • us
10
2026-09-02 • via Nuitee
R
Ryan • family_with_children • us
8
Great short stay
Pros:

Great location to food and the reniassance festival.
Breakfast was delicious with lots of options

Cons:

The floors in the room felt sticky, also there was a crispy spot on one of the pillow cases. I do think the mattresses need to be rotated as they are worn in some spots

2026-08-30 • via Nuitee
A
Alicia • family_with_children • us
9
2026-08-30 • via Nuitee
D
david • couple • us
10
2026-08-29 • via Nuitee
K
Kat Merry • solo_traveller • us
10
Great stay near Mystic Lake Amphitheater.
Pros:

The friendliest staff ever! Great hot breakfast with lots of choices. Wonderful beds.

Cons:

It was all good.

2026-08-29 • via Nuitee
C
CBH • solo_traveller • us
7
Pros:

Fairly close to new ampatheater.

Cons:

Would be nice if they offered shuttle to ampatheater. I understand why maybe they choose not to. It was total chaos after that concert!

2026-08-25 • via Nuitee
O
Owen • couple • us
6
Long as you don’t mind lumpy pillows
Pros:

Very clean bathroom

Cons:

I asked for extra pillows and didn’t get any, pillows were lumpy

2026-08-20 • via Nuitee
K
Kathryn • couple • us
7
Pros:

The bed was excellent. Breakfast was ok. More muffin varieties.

2026-08-18 • via Nuitee
D
Dieter • solo_traveller • us
10
Pros:

Close to casino. Clean

Cons:

Pillows

2026-08-17 • via Nuitee
P
polachek • solo_traveller • us
8
Pros:

Closeness to venue

Cons:

No shuttle service to venue

2026-08-16 • via Nuitee
E
Evert • couple • us
8
2026-08-15 • via Nuitee
T
TAMARA • couple • ca
9
2026-08-09 • via Nuitee