Quality Suites Pioneer Sands

Hotels
Quality Inn
8.4 (963 reviews)
19 Carters Lane , Wollongong , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious accommodations
Great location
Friendly staff
Cons:
Rude check-in staff
Dated room features
Unclean areas

Categories

Cleanliness
7.51
Several mentions of unclean areas and poorly maintained facilities.
Service
8.78
Friendly staff mentioned multiple times, but one instance of rude service at check in.
Location
9.52
Consistently highlighted as a strong point, very convenient for various purposes.
Room Quality
7.97
Dated rooms needing refurbishment; however, some beds were comfortable.
Amenities
8.5
Good facilities, but some amenities like air conditioning were lacking.
Value for Money
7.46
Complaints about high breakfast costs and overall pricing for room quality.
Food and Beverage
8.51
Breakfast was appreciated, but some guests found it expensive.
Overall Experience
8.98
Generally positive experiences with a few caveats from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:36

Property Description

Luxurious Amenities
Quality Suites Pioneer Sands offers an outdoor pool, fitness centre, and private balconies in all apartments, providing guests with a touch of luxury during their stay.

Convenient Location
Located just 1.5 km from Wollongong Beach and close to Towradgi Train Station, the hotel is conveniently situated for both leisure and business travelers. Additionally, popular attractions like the University of Wollongong and Win Stadium are a short drive away.

Dining Options
Guests can enjoy a delicious breakfast and snacks at Q Café, or explore nearby dining choices within a 5-minute drive, ensuring a variety of culinary experiences during their visit.

Book your stay at Quality Suites Pioneer Sands for a perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that this Property has a strict No Party Policy. Failure to comply with the Properties Policies may result in eviction of guests and the loss of any deposit or payments made.

Please note that the restaurant is not open for lunch on Sundays.

Please note that this property requires an AUD 50 credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 963 reviews
Cleanliness: 7.51
Service: 8.78
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 8.98
O
Oliver couple au
8
Good location handy to our relatives.
Pros:

Breakfast not good.
Location perfect for us .

Cons:

The breakfast was not good

2026-06-16 via Nuitee
C
Cheryl solo_traveller au
10
Exceptional Stay
Pros:

Everything about Quality Sands was amazing we were in a Studio with a large very comfortable bed, the room was clean, had clean towels daily. Close to our family, supermarket & Corrimal Mall. Front desk staff very polite & cheerful as was the staff in the Cafe. Would not hesitate to stay there again would recomend the studio for a couple.

Cons:

Nothing we didn't like about it

2026-06-15 via Nuitee
J
James solo_traveller au
10
Enjoyed our stay staff friendly and helpful
Pros:

Everything

Cons:

Nothing

2026-06-13 via Nuitee
S
Suzanne couple au
8
2026-06-12 via Nuitee
K
Kylie extended_group au
8
2026-06-10 via Nuitee
P
Paul solo_traveller au
8
Pros:

Beds very comfortable

2026-06-10 via Nuitee
L
Lauren couple au
7
2026-06-07 via Nuitee
S
Stephen couple au
9
2026-06-07 via Nuitee
L
L2821YNanitak Family
2
Don't stay here
Pros:

Cold shower no hot water nothing was done just a sorry wouldn't recommend

2026-06-06 via Tripadvisor
K
Karin couple au
9
Excellent - would definitely recommend. Looking forward to staying again.
Pros:

Everything - very friendly and helpful staff, clean and well appointed apartment, undercover parking included in price, location perfect for our needs. We also enjoyed a free room upgrade.

Cons:

Would have liked to stay more than one night.

2026-06-04 via Nuitee
Q
Quarmby solo_traveller au
6
Pros:

The old carpet and furniture smelled and the balcony was dirty with no chair or table

Cons:

The old carpet and furniture smell and the balcony was dirty with no chair or table

2026-06-04 via Nuitee
S
Shepherd solo_traveller au
5
2026-05-25 via Nuitee
J
Jayra solo_traveller au
10
2026-05-24 via Nuitee
B
Brooke couple au
8
2026-05-24 via Nuitee
V
Vesna solo_traveller mk
9
Cons:

No ice in freezer

2026-05-22 via Nuitee
J
Jack couple au
8
2026-05-22 via Nuitee
N
Nick solo_traveller au
1
Pros:

Unfortunately nothing apartments are very old, full of mould and disgusting.

Cons:

The mould in the rooms,carpets are disgusting ,not clean, dishwasher and microwave are filthy,no cutlery all in all I think that those apartments should not be operating at all.
Another thing we didn't like was the service from the lady at the reception.
Unfortunately for us we had to move to another hotel from the apartments because of the state they are in.

2026-05-20 via Nuitee
R
rb_autobody_technician solo_traveller au
10
2026-05-17 via Nuitee
M
Matt family_with_children au
10
2026-05-17 via Nuitee
G
Gladys solo_traveller hk
8
2026-05-16 via Nuitee