DoubleTree by Hilton Cape Town - Upper Eastside

Hotels
Hilton Worldwide
8.6 (108 reviews)
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935 , Cape Town , ZA

Facilities

Meeting rooms
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Nice staff
Clean hotel

Categories

Cleanliness
8.53
The hotel was clean, which is positively noted in the review.
Service
8.8
The staff was nice, enhancing the overall service experience.
Location
8.64
Location not mentioned, defaulting to standard quality for this hotel tier.
Room Quality
8.59
Room quality not mentioned, defaulting to standard quality for this hotel tier.
Amenities
8.62
Amenities not mentioned, defaulting to standard quality for this hotel tier.
Value for Money
8.48
Value for money not mentioned, defaulting to standard quality for this hotel tier.
Food and Beverage
8.63
Food and beverage not mentioned, defaulting to standard quality for this hotel tier.
Overall Experience
8.5
Overall experience not mentioned, defaulting to standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:08

Property Description

Discover the perfect blend of comfort and convenience at DoubleTree by Hilton Cape Town - Upper Eastside, where unforgettable experiences await.

Recreation and Relaxation
Indulge in our 24-hour fitness center and unwind in our stunning garden with breathtaking views. For added convenience, our complimentary Wi-Fi keeps you connected throughout your stay.

Dining Delight
Savor exquisite local and international cuisine at Liberty Restaurant, complete with a bar/lounge. Enjoy room service during limited hours or a delightful English breakfast on weekdays, ensuring a delectable start to your day.

Comfort and Connectivity
Retreat to one of our 183 elegantly designed, air-conditioned rooms featuring modern amenities, premium bedding, and 32-inch LCD televisions. Whether for business or leisure, you’ll feel right at home.

Don’t miss out on your ideal getaway—book your stay with us today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.6
Based on 108 reviews
Cleanliness: 8.53
Service: 8.8
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.63
Overall Experience: 8.5
D
DIALLO
6
Pros:

RAS

2025-10-09 via Nuitee
A
Alberta family
10
Pros:

What a pleasant, peaceful and wonderful experience. Breakfast buffet was incredible. Loved it

2025-10-04 via Nuitee
M
Max
10
Pros:

An ideal location from which to greet other members on my tour and depart from in the morning.
Economical, despite the brand expectation, with a good restaurant and attentive staff.
A great base from which to look around.

2025-09-30 via Nuitee
M
Mouza
10
Pros:

Nice staff clean hotel

2025-07-30 via Nuitee
R
Raja partner
10
Pros:

We had a comfortable stay at this hotel. The shuttle service was good. Restaurant staff were very helpful to cater to our needs.

2025-07-04 via Nuitee
J
Johannes
10
Pros:

The hotel is in a great location personal intro from managers

2025-06-08 via Nuitee
O
Oluwaseun
10
Pros:

The property is okay.

Late check-in time of 2pm is not okay.

We arrived in Capetown with an early morning flight

2025-05-30 via Nuitee
K
Khaled
10
Pros:

Best team supporting and best atmosphere

2025-05-02 via Nuitee
S
Susan
4
Room not clean and slow restaurant service.
Pros:

Room was standard looking. Floor was not swept on first day, then realized a dirty towel was on the rack. When I talked to the front desk they said sorry but no solution to rectify it. I then had to phone down to get my towel replaced. Next day, the floor was still not swept with debris like cereal on the floor. Window howled for the wind as wouldn’t seal, we had to put a bag around the seal to stop it. Service at the restaurant in the evening was very slow, had to keep asking for things like condiments or cutlery. They forgot one person’s meal completely. Morning breakfast was good and so was the service. No real common area to play games with friends. Location was good with a small convenience store nearby. Shuttle service was good. Room was not to standard for the price. Would not stay here again.

2025-03-23 via Nuitee
B
Brian family
10
Pros:

Friendly staff, helpful. Nice quiet rooms!

2025-03-13 via Nuitee
D
Darlene partner
10
Pros:

They had complimentary shuttle to the V&A waterfront. Also a Concierge who could arrange transportation on your behalf.

2025-02-22 via Nuitee
M
Maurice
10
Pros:

Very well run

2025-01-24 via Nuitee
J
John
10
Great place to stay in Cape Town
Pros:

Staff made us feel very welcome. Stored our bags while we went touring. Great room service. Airport shuttle reasonable. Room safe didn’t work so they upgraded us. Would definitely stay again.

2024-12-10 via Nuitee
C
Charles
10
Great place to stay
Pros:

Had a problem, manager took care of everything. So thankful. Great property

2024-11-28 via Nuitee
H
Hayden
10
Pros:

It was overall a great stay

2024-11-12 via Nuitee
M
mary
10
Pros:

I liked that the staff was quick to find us a room with 2 beds.and they did it cheerfully

2024-11-07 via Nuitee
A
Angel
6
Pros:

The surroundings of the hotel are not that great, I didn’t feel safe going out for a walk at night.

2024-10-05 via Nuitee
D
DAVID
8
Pros:

Ok

2024-09-11 via Nuitee
D
DAVID
6
Pros:

Ok

2024-09-07 via Nuitee
A
angella
10
Pros:

Good location, friendly staff. Clean hotel

2024-09-02 via Nuitee