Chelsea Savoy Hotel

Hotels
Independent
8.6 (320 reviews)
204 W 23rd Street, New York, New York, 10011 , New York , US

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Concierge service
Wheelchair accessible
Elevator
Free breakfast
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Small rooms
Limited breakfast options
Dated facilities

Categories

Cleanliness
8.93
Overall sentiment noted that the hotel is clean and well-maintained.
Service
9.1
Staff were polite, friendly, and helpful, but there were noted delays during check-in.
Location
9.44
The hotel is in a great location, close to the subway and major attractions.
Room Quality
8.19
Rooms were small and dated, but adequate for short stays.
Amenities
7.92
Limited breakfast options and outdated facilities noted.
Value for Money
8.88
Cheaper than other hotels, good value if price is a priority.
Food and Beverage
7.43
Breakfast could be improved; limited selection available.
Overall Experience
8.9
Overall a decent stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:09

Property Description

Prime Location
Located in the heart of New York, Chelsea Savoy Hotel offers convenience with popular attractions like 5th Avenue and Madison Square Garden within a 15-minute walk.

Comfortable Accommodations
Feel at home in one of the 89 guestrooms equipped with modern amenities such as refrigerators, flat-screen televisions, and complimentary wireless internet access. Relax in private bathrooms featuring shower/tub combinations and enjoy cable programming for entertainment.

Convenient Amenities
Enjoy complimentary continental breakfast and take advantage of 24-hour front desk, concierge services, and a vending machine. The multilingual staff, elevator access, and free local calls make your stay hassle-free.

Book your stay at Chelsea Savoy Hotel for a memorable experience in the vibrant city of New York.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 320 reviews
Cleanliness: 8.93
Service: 9.1
Location: 9.44
Room Quality: 8.19
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.9
B
Betty
10
Pros:

My teenage daughter and I stayed in a Queen Deluxe room for 3 nights, and we couldn’t have been happier. It was FANTASTIC! There’s absolutely no way we could have found a better room at a better price in Manhattan.
Here are a list of the things we loved:
- the room size was more than adequate. We had a queen bed, a closet, plenty of drawers, a large desk and chair, and a nice-sized bathroom.
- our view out of our large window was quintessential NYC neighborhood. The top of the Empire State building lit up at night was also visible.
- As two females traveling alone, we never ever ever felt unsafe: not in the hotel, not in the neighborhood.
- The location was superb! We were surrounded by metro stations, making it quick and simple to get anywhere we wanted to go in the city. We also took advantage of the $1.50 pizza across the street as well as the cozy and clean little neighborhood market for fresh foods, fruits, and drinks.
- The breakfast and breakfast room was more than adequate. How can you complain about delicious and free bagels and muffins, coffee, hot tea, hot cocoa, and a clean dining room to sit in with a view of the neighborhood?
- We got into the city earlier than we could check in, and our flight out was four hours after checkout. No problem! The hotel was more than happy to hold our bags for us in a locked room, and while we waited, we explored the city.
- Wifi was flawless. Easy to connect.
We will absolutely stay here again and again and again!

2025-10-12 via Nuitee
R
Rebecca
8
Pros:

Good location and the price was good

2025-10-12 via Nuitee
E
Elizabeth family
8
Pros:

Very clean spacious room and en-suite. Great location subway stops outside door and easy walking distance to paces. Lovely helpful friendly limited facilities

2025-10-11 via Nuitee
Y
Yvonne family
10
Pros:

Complimentary breakfast is muffins and bagels. Second time staying at this hotel. Very clean and excellent staff. Only con is dim lighting in the room.

2025-10-10 via Nuitee
B
Brandi family
10
Pros:

The area is great. Loved having Jakes saloon right next door. Staff was extremely great!

2025-10-09 via Nuitee
C
Cynthia
8
Pros:

Good location close to Penn station. Shopping nearby. Amazing bagels and muffins for complimentary breakfast. Room dated but clean. Bed was super hard and uncomfortable.

2025-10-08 via Nuitee
S
Susan
10
Pros:

What a lovely place with a very friendly staff. The breakfast was delicious — even the coffee was soooo good.

2025-10-08 via Nuitee
J
James
10
Pros:

Location was great ! Staff was very friendly.

2025-10-08 via Nuitee
J
Jennifer
8
Pros:

The room was clean and staff helpful, responsive, and friendly. The location was the best part-we could walk to several major sights and restaurants.

2025-10-06 via Nuitee
D
Daniel family
6
Pros:

Rust colored water would pour from faucet on occasion. Beds were too firm for my preference. Staff was helpful and kind. Pillows were far too hard. Air conditioning was great.

2025-10-06 via Nuitee
G
Gemma
8
Pros:

Clean basic room.
View of the Empire State.
Staff were fine.
Wifi good. Good base for exploring NYC and bear the subway.

2025-10-04 via Nuitee
C
Cynthia
10
Pros:

Convenient location and courteous staff

2025-10-03 via Nuitee
M
Maikel
10
Pros:

Great location! Clean room

2025-10-03 via Nuitee
A
Alfonso
8
Pros:

The location was great and Subway accessible. The room was a little run down, as it had seen better days. The staff was very friendly and the breakfast service was satisfactory. Too pricey for the conditions of the room and the hotel in general.

2025-10-03 via Nuitee
M
Michelle family
10
Pros:

This is the 3rd time staying here...good value and awesome staff

2025-10-02 via Nuitee
R
Rishi partner
10
Pros:

We stayed for 4 nights. Its a very basic hotel however has everything you need for a stay. Staff were all lovely but the location was amazing. Would stay here again as everything else elae in the city is incredibly overpriced. Ome criticism would be the beds are very loud and creaky but that xan be changed.

2025-10-02 via Nuitee
T
Thomas partner
6
Pros:

The beds were very hard & uncomfortable. Not to mention the plastic wrapping sound every time you moved.

2025-10-01 via Nuitee
M
Margarita
10
Excellent
Pros:

I can’t say any different that THANKS A LOT for the wonderful service in this hotel. The room was absolutely clean, beds are very comfortable, bathroom was immaculate. The breakfast was awesome. Everyday we had good coffee and pastries to begin our journey. The location is A+ transportation is excellent. And the staff is the best: Alvina, Agy (breakfast’s lady, Iva, Mariana and the rest of guys between maintenance and others men in the front desk. I absolutely recommend this hotel!!!

2025-10-01 via Nuitee
J
Jodi friends
8
Pros:

We really enjoyed our stay at the Chelsea Savoy and would definitely stay there again. The rooms were clean, the A/C was fantastic and the staff was very friendly and helpful. My only complaint would be that I wouldn’t have minded a few more options for breakfast. The bagels were great, muffins a bit too dessert-like, and some fruit and protein (egg or yogurt) would have been nice. Overall our stay was great!

2025-09-30 via Nuitee
T
Teddy
6
Great location but terrible bed and breakfast.
Pros:

The location was great. The breakfast here is not very good with very little seating and drink options were limited. The bed was terrible; it was like sleeping on the ground. And they only like to give 2 towels even though we had 3 people.

2025-09-29 via Nuitee