Hampton Inn Yorkville

Hotels
•
Hampton Inn
8.2 (215 reviews)
310 East Countryside Parkway , Yorkville , US
+1 630-553-9805

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean property (many guests)
Friendly/helpful front desk staff (Dia/Dea noted)
Pet friendly
Convenient, quiet location
Good breakfast
11 am checkout appreciated
Cons:
Poor communication about water shutdown; stay interrupted
Third-party booking cancellations/booking issues
Housekeeping lapses (rooms not cleaned, reused towels)
Room problems: sinking bed and broken refrigerator
Amenities issues: ice machine out, only one elevator, poor internet/no smart TVs
Price concerns mentioned by some guests

Categories

Cleanliness
8
Many guests praised the property as very clean, though issues were reported (rooms not cleaned for multi-night stays, tubs not always well cleaned, and isolated incidents like spoiled food due to a broken in-room fridge).
Service
8.5
Multiple staff (named employees Dia/Dea) received high praise for being friendly and helpful; however there were notable service lapses (lack of communication about a water shutdown, inattentive staff for some, and a third-party booking cancellation issue).
Location
9
Consistently described as convenient for travel purposes, quiet and well-located for commuting; corner rooms and proximity to visit destinations were appreciated.
Room Quality
7.5
Rooms are often comfortable and clean, but there are recurring quality problems: sinking bed in one room, a non-working refrigerator that spoiled food, limited elevator availability, and occasional maintenance issues.
Amenities
7.8
Positives include pet-friendly policy and breakfast; negatives include an out-of-service ice machine on some floors, only one elevator working at times, no smart TVs and poor internet connectivity reported by guests.
Value for Money
8
Generally seen as fair value given location and cleanliness, but price was called out by at least one guest and service disruptions (water outage, cancellations) negatively affected perceived value for some stays.
Food and Beverage
8.6
Breakfast was frequently described as very good and well-received; a few guests did not use it but overall sentiment is positive.
Overall Experience
8.2
Overall stays skew positive due to cleanliness, friendly staff, and good breakfast, though some guests experienced significant negatives (unexpected water shutdown, booking cancellations, housekeeping lapses and room maintenance issues) that tempered experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities

Experience the epitome of comfort and convenience at Hampton Inn Yorkville. Indulge in the indoor pool and hot tub, unwind in the modern lounge, or stay active in the well-equipped gym.

Convenient Features

Each room is thoughtfully designed with a 32-inch flat-screen TV, microwave, refrigerator, and free Wi-Fi. The business center, on-site laundry, and proximity to downtown ensure a seamless stay for both leisure and business travelers.

Nearby Attractions

Explore the charm of historic downtown Yorkville or make a splash at Raging Waves Waterpark, just a stone's throw away. With Silver Springs State Park in close proximity, adventure and relaxation are at your fingertips.

Book your stay at Hampton Inn Yorkville now for a memorable and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 215 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7.8
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 8.2
C
Christy • extended_group • us
10
The property was really clean, modern and all the staff was friendly :) they were also pet friendly which was great, it
Pros:

The location for us was wonderful! We were having renovations done on our home and needed something close by so we could still commute to work and check on our house!

2026-10-29 • via Nuitee
C
Chris • solo_traveller • us
8
2026-10-23 • via Nuitee
B
Barbara • couple • us
8
2026-10-20 • via Nuitee
R
Roni • couple • us
6
Probably won’t stay here again
Pros:

The property was clean. The room was fine. The desk person was great. However, we had reservations for two nights and the full day we were there the water was shut off between 9 to 5 for a hot water heater replacement. We were not advised of this in advance and had planned to use the room during the day. I feel it would have been better to close the hotel for the day, rather than have people struggle without water. We were able to cancel our reservation for that day and left a day early. I wish we hadn’t had to go through that. If we had known ahead of time we would not have booked this hotel.

2026-10-16 • via Nuitee
R
Randall • couple • us
6
bookings.com cancelled my stay without contacting me
Pros:

Bookings cancelled me

Cons:

Bookings cancel me

2026-10-12 • via Nuitee
N
Nicole • couple • us
10
My stay was a great experience. The room was very clean and very comfortable.
Pros:

I did not take advantage of the breakfast. I was very happy with the 11 am checkout time. I also liked that the sink and mirror were separate from the toilet & shower.

Cons:

There was only 1 elevator working. The wait was a little longer than usual during checkout time.

2026-09-15 • via Nuitee
J
Jorge • family_with_children • us
9
2026-09-09 • via Nuitee
T
Tobias • extended_group • de
8
Pros:

Special thanks to Dia at the front desk! She made our arrival and stay very unique, extremely customer oriented and friendly and great fun to talk to!

2026-09-06 • via Nuitee
T
Travis • family_with_children • us
10
2026-09-03 • via Nuitee
T
Thatcher • family_with_children • us
10
Very short stay, but Dea went above and beyond.
Pros:

Dea

2026-09-02 • via Nuitee
T
Thompson • couple • us
10
2026-08-24 • via Nuitee
S
Shanterria • family_with_children • us
9
2026-08-12 • via Nuitee
D
Donald • family_with_children • us
8
2026-08-10 • via Nuitee
P
Perez Trevino • couple • us
10
Great staff very helpful and friendly!
Pros:

Location

Cons:

How clean it was

2026-08-03 • via Nuitee
A
Andrea • couple • us
9
Pros:

I love how clean the property was. Also love they are pet friendly

Cons:

I had a bed with two queen rooms, the bed closest to the door was sinking inward and wasn’t very comfortable. The refrigerator in our room didn’t work so the food we traveled with spoiled and we had to throw it out

2026-08-03 • via Nuitee
S
Shanterria • family_with_children • us
9
We had a great time.
Pros:

I was told I booked 3rd party and my receipt would be from them.

2026-07-20 • via Nuitee
D
Daniel • solo_traveller • us
10
We enjoyed the room and the common space on the main floor. Breakfast was very good. Good quiet location.
Pros:

Loved the corner room location.

Cons:

Ice machine on our floor was out of service.

2026-07-16 • via Nuitee
L
Laura • extended_group • us
10
2026-07-13 • via Nuitee
W
White • solo_traveller • us
8
Pros:

The cleanliness, breakfast, and staff

Cons:

Although they could do a better job cleaning the tubs, and also making sure they clean the facilities when they clean the room if you stay multiple days

2026-07-10 • via Nuitee
V
Veronica • couple • us
10
2026-07-07 • via Nuitee