Citadines on Bourke Melbourne

Aparthotels
Citadines
8.6 (13552 reviews)
131-135 Bourke Street , Melbourne , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty carpets
Slow check-in

Categories

Cleanliness
7.68
Reports of unclean public areas, with carpets not vacuumed.
Service
9.15
Consistently praised for being friendly and helpful, with specific mentions of great staff.
Location
9.19
Highly rated for its strategic and convenient location.
Room Quality
8.64
Comfortable rooms mentioned positively.
Amenities
8.17
A mix of positive mentions, some concerns about pool towels.
Value for Money
8.63
General satisfaction with price compared to facilities.
Food and Beverage
8.68
Not explicitly mentioned but no negative comments suggest satisfaction.
Overall Experience
8.65
Most guests expressed a desire to return, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:12

Property Description

Central Location
Located in the heart of Melbourne CBD, Citadines On Bourke is the perfect base for exploring the city, with Chinatown just 200 metres away and iconic landmarks within walking distance.

Modern Amenities
Enjoy the convenience of free in-room WiFi, an indoor swimming pool, sauna, and fitness centre during your stay. Each apartment is equipped with air conditioning, an LCD TV, and a kitchenette for a comfortable and relaxing experience.

Exceptional Service
With 24-hour reception and staff fluent in English, guests can expect assistance with tour arrangements and any other needs. The lobby provides a welcoming atmosphere with a variety of resources available.

Experience the best of Melbourne at Citadines On Bourke - book your stay now for a memorable city getaway.

Important information:

You must show a valid credit or debit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that there is a 1.50% charge for payments made with Visa and Mastercard credit cards and a 2.20% charge for payments made with American Express, Diners Club and JCB credit cards.

Please note that car parking is limited, is subject to availability and charges apply. If you are arriving by car, please contact Citadines on Bourke Melbourne for more information using the contact details found on the booking confirmation.

Please note that split/twin beds are not available in one-bedroom apartments.

Transfers are available to and from Melbourne airports for an additional charge.
Please inform the property 24 hours in advance if you want to use this service, using the contact details found on the booking confirmation.

Pets are allowed on request only in specific room types located on second floor. It is subject to availability at an extra cost.

Please note that housekeeping services are not available on Sundays and Public Holidays. To ensure a comfortable and undisturbed stay, our housekeeping services are available upon request only.

Please note construction is underway in the adjacent building on Little Collins Street causing moderate noise during the day. Guests can contact our lovely Guest Service Team on ‘9’ via their in-room phone.

Terms and conditions may differ for bookings of 9 rooms and above.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 13552 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
N
Nur couple au
10
I really enjoyed my stay here
Pros:

the tram is just infront of the apartment and easy to go everywhere.

2026-08-16 via Nuitee
T
Tanya couple au
10
2026-08-15 via Nuitee
J
Jo solo_traveller au
8
2026-08-15 via Nuitee
G
Giuseppina solo_traveller au
7
2026-08-15 via Nuitee
F
Francis couple au
10
2026-08-15 via Nuitee
A
Alison extended_group au
10
My 'go to' place to stay in Melbourne
Pros:

Great central location with the tram stop right outside the door. Highly recommend for staff friendliness, amenities, cleanliness and safety.

2026-08-15 via Nuitee
W
Waite solo_traveller au
10
Will stay again.
Pros:

Well presented & clean.

Cons:

Very comfy bed. Gr8 location.

2026-08-15 via Nuitee
W
Waldron solo_traveller au
10
2026-08-15 via Nuitee
M
Michelle couple au
9
Great value CBD apartment
Pros:

The location is amazing and everything we needed was at the doorstep. It was easy to get to from Southern Cross station on the tram. We were there to go to the IMAX and it was a nice walk through the gardens. The room was comfortable and easy to check in.

Cons:

No complaints really.

2026-08-15 via Nuitee
G
Georgina family_with_children au
8
We will be returning, great staff, rooms and facilities for the price, excellent location.
Pros:

Spacious, quiet and the beds were extremely comfortable. On arrival I realised I had left my phone in the Uber.
Thanks to Cameron on the front desks quick thinking, remaining calm and professionalism my phone was successfully returned. Nothing was to much trouble.

Cons:

We have no complaints

2026-08-15 via Nuitee
I
Ian couple au
8
2026-08-15 via Nuitee
D
Diz2508 solo_traveller au
8
Very short stay
Pros:

Location is perfect, comfortable room

2026-08-15 via Nuitee
L
Lovick solo_traveller au
10
Pros:

Very suitable for 4 singles

Cons:

Great location. Very comfortable

2026-08-15 via Nuitee
B
Belinda solo_traveller au
10
Pros:

Location good size rooms

Cons:

Nothing

2026-08-14 via Nuitee
S
Sarah couple au
9
2026-08-14 via Nuitee
S
Sally couple au
10
Pros:

Great location and spacious rooms. Very good value for money

2026-08-14 via Nuitee
K
Kristy couple au
9
2026-08-14 via Nuitee
S
SydneyTraveller solo_traveller au
8
Melbourne good location and amenities
Pros:

Nicely appointed are rooms and good location near all shopping / dining and trams

2026-08-14 via Nuitee
R
Raelene extended_group au
10
2026-08-14 via Nuitee
A
Amanda solo_traveller au
10
Pros:

Location, Cleanliness, Comfort.

Cons:

No view from our room

2026-08-14 via Nuitee