ILUNION Palmanova Mallorca

Hotels
AluaSun
8.3 (1687 reviews)
Avenida Torrenova, 6 , Palmanova , es

Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good food variety
Great location
Nice facilities for kids
Cons:
Noise issues
Inadequate soundproofing
Repetitive breakfast options

Categories

Cleanliness
8.03
Overall good cleanliness noted, but some complaints about noise suggest concerns with maintaining quiet in the environment.
Service
8.7
Staff is described as very friendly and helpful, providing a positive experience.
Location
8.74
Great location mentioned, close to beaches and in a lively area.
Room Quality
7.79
Reports of poor soundproofing and some discomfort with beds affect room satisfaction.
Amenities
8.52
Great facilities, especially for children, with a nice pool area noted.
Value for Money
8.08
Good overall value but issues with food waste raised concerns, indicating room for improvement.
Food and Beverage
8.03
Food quality was good, though breakfast was repetitive; the buffet was both praised and critiqued.
Overall Experience
8.5
A generally positive experience despite some noise and food waste concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:51

Property Description

Luxurious Stay by the Beach

Swim and Splash: Enjoy our large outdoor swimming pool and a children’s splash pool just steps away from Palma Nova Beach.

Family Fun: From the indoor Mini Club for children to the outdoor play area and games room, we have excellent facilities for families to make the most of their stay.

Entertainment Galore: With an entertainment programme running day and night, including professional shows, your evenings will be as exciting as your days.

Book now and experience a delightful stay at Hotel Aluasun Torrenova, where luxury meets leisure just a stone's throw from the beach!

Important information:

Please note the All Inclusive plan includes:

- Breakfast, lunch and dinner (buffet service)
- Snacks between buffet services
- 3 alcoholic drinks at lunch and 3 more at dinner (wine or beer).
- Unlimited nonalcoholic drinks throughout the day
- Maximum payment in cash is 1000 euros.

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1687 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.74
Room Quality: 7.79
Amenities: 8.52
Value for Money: 8.08
Food and Beverage: 8.03
Overall Experience: 8.5
S
Shruthika extended_group de
6
Pros:

The entertainment show for kids was good

Cons:

The food buffet selection could have been better. Room sizes are smaller than expected.
Pools are all outdoor and could have been heated.

2026-04-11 via Nuitee
S
Scavo family_with_children es
8
It's enough for a few days, but it could be better.
Pros:

The location is really convenient, 5 minutes to the beach. There are three types of pools, two of them for children. There is a playground. The children were satisfied.

Cons:

To be honest, the food wasn't very varied for 4 stars. For breakfast, I would add pancakes and waffles for children, more an option with eggs, for example, an omelet. Overall, there was little choice. There were also not enough meat dishes for dinner, and desserts were quickly running out.

2026-04-10 via Nuitee
A
Andrii solo_traveller es
10
2026-04-10 via Nuitee
M
Marzena extended_group pl
9
2026-04-10 via Nuitee
O
Olena family_with_children ua
10
2026-04-10 via Nuitee
A
Alex couple es
7
2026-04-10 via Nuitee
A
Amanda couple gb
8
A fantastic family break, would definitely recommend and would stay here again.
Pros:

Lovely modern hotel, clean and great location. Rooms were great also! The food was a very high standard but much the same every day. The pool areas were lovely and clean with a fantastic snack bar and the use of the pool towels was so helpful.

Cons:

The only complaint we had was the temperature and lack of air in the restaurant. We asked if doors could be opened and the manager very rudely said no. We were absolutely sweating amd made eating in there mot a very good experience.

2026-04-09 via Nuitee
T
Theresa solo_traveller at
8
Pros:

Essen ist Top!

Cons:

Die Sauberkeit im Zimmer

2026-04-09 via Nuitee
K
Kristina family_with_children se
5
Bra läge men kan inte rekommendera detta hotell pga lyhört i rummen och ogästvänlig restaurang.
Pros:

Jag gillade läget och poolområdet.

Cons:

Det var väldigt lyhört i rummet och korridoren. Bara någon gick förbi eller stängde en dörr lät det väldigt högt.
Restaurangen var hemsk. Det var högljutt och rörigt. Middagen var under all kritik. Konstigt utbud av mat som inte alls var spansk. Det fanns inget som passade ihop på buffén. Kändes som att hotellet bara var anpassat för engelska gäster då det serverades engelsk mat både till frukost och middag.

Det var även dåligt städat i de allmänna utrymmena.

2026-04-09 via Nuitee
L
Lucilene couple br
10
2026-04-08 via Nuitee
S
Sidharth extended_group de
5
Ok ich stay!
Pros:

The programs for kids were engaging at night. Swimming pool was good (not heated though).

Cons:

The food buffet has some variety, but not very healthy stuff. Size of the family room isn't that big. It was quiet crowded for 2 adults and 2 kids. We had rented a car for driving around and finding parking in the locality in the evening wasn't that easy.

2026-04-08 via Nuitee
A
Ana family_with_children es
10
Un 10 Jose el recepcionista , atento y simpatiquísimo
Pros:

Todo

Cons:

Nada

2026-04-08 via Nuitee
L
Leana couple fr
7
L’endroit était agréable.
Pros:

Le restaurant et la propreté.

Cons:

Un vol d’un de nos effets personnels dans notre chambre. Pas de parking à disposition.

2026-04-07 via Nuitee
J
Judit family_with_children es
4
decepció del hotel
Pros:

Las piscinas y la habitacion amplia

Cons:

La limpieza de la habitacion, el buffet no reponian la comida , la comida siempre era la misma, falta de personal y los espectaculos de la noche muy flojos

2026-04-06 via Nuitee
N
nathalie couple fr
8
Pros:

La chambre, la vue, était exceptionnel

Cons:

Les pdj

2026-04-06 via Nuitee
P
Perez family_with_children es
9
Volvería otra vez
Pros:

Acogedor y limpio
El servicio de snacks excelente

2026-04-06 via Nuitee
W
Wladimir couple es
8
2026-04-06 via Nuitee
S
Sushil couple ch
7
Nice place to stay.
Pros:

We liked...
- Staff, specially at the reception
- entertainment was good for people with Children
- a lot of food options for Breakfast, Lunch and Dinner (although it was a bit difficult for vegetarians)
- Location was good except the height (if you are waling to the hotel)

Cons:

Could have been better...
- Food options were limited for vegetarians
- many times food details were not written, if food includes any meat or what type of meat, could have been better to have a separate section for vegetarians/vegans
- there were same glasses for drinking water, soft drinks, wine and beer... wine glasses could have been a better option

2026-04-05 via Nuitee
V
Vámos extended_group hu
7
2026-04-04 via Nuitee
C
Carlos couple es
10
Escapada de finde
Pros:

En general todo muy bien, ubicación y servicios

Cons:

Lo único mejorable las habitaciones, pero el baño muy bien

2026-04-04 via Nuitee