Tokyo Grand Hotel

Hotels
8.5 (245 reviews)
Minato-ku, Shiba 2-5-2 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Convenient location
Spacious and clean rooms
Cons:
Issues with cleanliness in bathrooms
Noise from adjacent rooms
Air conditioning ineffective in some rooms

Categories

Cleanliness
7.64
Some reviews noted cleanliness issues, particularly with bathrooms.
Service
9.11
Staff are often described as friendly and accommodating.
Location
9.15
Many guests appreciated the hotel's convenient location near Tokyo Tower.
Room Quality
8.1
Rooms are generally clean and spacious, but some guests noted issues with noise.
Amenities
8.13
Some positive feedback on amenities, though air conditioning concerns were reported.
Value for Money
8.59
Reasonable prices for the offered standards.
Food and Beverage
8.64
Guests enjoyed the breakfast offered at the hotel.
Overall Experience
8.61
Most guests had a pleasant stay overall with positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Convenient Location
Located only 150 metres from Shiba-Koen Subway Station, Tokyo Grand Hotel offers easy access to transportation and nearby attractions like Tokyo Tower and Zojo-ji Temple.

Comfortable Accommodation
The hotel provides contemporary rooms with free wired internet, satellite TV, minibar, and green tea. Guests can enjoy amenities like slippers, toiletries, and a yukata robe for a relaxing stay.

Dining and Services
Indulge in Western/Japanese fusion dishes at Restaurant Pensee or grab a light meal at Gardenside Coffee Shop Girasole. With 24-hour currency exchange, safe deposit, and laundry services, the hotel ensures a convenient and enjoyable experience for all guests.

Book your stay at Tokyo Grand Hotel for a memorable and comfortable visit to Tokyo.

Important information:

Please note that there will be no electricity at the hotel on Monday 26th December 2022 from 13:00 to 17:00. Consequently, the elevator and air-conditioning will be unavailable for use.

Due to renovation work on some rooms, the whole building will be closed during the following period due to the possibility of noise. The property will reopen for business from check-in on Saturday 16 July.
Construction period: Friday 1 July 2022 - Friday 30 September 2022
Closed: Monday 11 July 2022 (check-out) - Friday 15 July 2022

Massages are available from 19:00-02:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

8.5
Based on 245 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
N
NATSUKI • solo_traveller • jp
6
2026-07-02 • via Nuitee
相澤 • solo_traveller • jp
10
2026-06-28 • via Nuitee
T
Toshiko • solo_traveller • jp
8
2026-06-27 • via Nuitee
ＨＹちゃん • solo_traveller • jp
7
仕事が精神的にハードだったし、慣れない都会歩きでボロボロだったのが癒されました。
Pros:

職員の対応が素晴らしかった。翌朝、仕事先までの行き方を尋ねると、分かり易いように道順をプリントして下さった。外出から戻った際には部屋番号を伝える前に鍵を出してくれた。チェックアウトの際も丁寧にお見送りしてくれました。有難うございました。

Cons:

HOTELは古く、照明が暗く、メイクにもカーテンを開けて陽の光で仕上げました。上記に職員の対応の良さを記載しました。ハード面のマイナスより、ホテルマンとして人が立派に育てられている印象が強かった。

2026-06-22 • via Nuitee
M
masahiro • solo_traveller • jp
7
2026-06-22 • via Nuitee
M
MOTOKI • solo_traveller • jp
6
2026-06-15 • via Nuitee
T
Takuya • solo_traveller • jp
5
立地条件からしたらこんなもんか
Pros:

静かに寝れた

Cons:

・部屋が暗い
・大事に使われていることは理解するが、宿泊費をいただく以上、水回りの亀裂などは修繕すべきかと思う。

2026-06-12 • via Nuitee
Y
YASUYO • solo_traveller • jp
8
2026-06-08 • via Nuitee
H
Hiromitsu • solo_traveller • jp
9
2026-06-06 • via Nuitee
S
Santolamazza • solo_traveller • it
7
Pros:

Personale accogliente,camera ampia,molti servizi

2026-06-02 • via Nuitee
H
Hebert GM • solo_traveller • mx
10
Excelente hospedaje cerca de la Torre de Tokio
Pros:

Todos los detalles están cuidados para darte una gran experiencia, ni siquiera voy a mencionar algo en específico porque todo estuvo perfecto.

Cons:

Lo único que no me gustó fue que sólo estuve una noche en un alojamiento excelente

2026-05-17 • via Nuitee
T
takeshi • solo_traveller • id
8
2026-05-12 • via Nuitee
M
mayumi • couple • jp
9
快適
Pros:

清潔だった

Cons:

部屋の鍵が少し回しにくかった

2026-05-05 • via Nuitee
N
nishimoto • solo_traveller • jp
8
2026-05-03 • via Nuitee
S
sou • extended_group • jp
7
⭕️
Pros:

スタッフの対応がよかった。
部屋が清潔で広い。
朝食の会場が静かでは落ち着く。
(最近はガヤガヤ並んでばかりのホテルが多い)

Cons:

よくなかったというほどではないが、朝食は普通

2026-05-01 • via Nuitee
T
tomomi • solo_traveller • jp
5
2026-05-01 • via Nuitee
T
tatsuo • solo_traveller • jp
8
次回も泊まりたい
Pros:

スタッフ

Cons:

全体的に良かった

2026-04-26 • via Nuitee
D
DIANA • solo_traveller • se
8
Great location
Pros:

Excellent location. Very service minded personal,we left our luggage before checking in and when we came back they had taken our things to the room, that was very nice!

Cons:

The hotel itself has old facilities but it was ok, one can tell that it was a top hotel in another time.

2026-04-22 • via Nuitee
M
MAIKO • solo_traveller • jp
10
2026-04-20 • via Nuitee
O
ouki • solo_traveller • jp
7
2026-04-07 • via Nuitee