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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Reception hall
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Scenic Riverside Setting
Elegant Accommodations
Delicious Dining Options
Experience the perfect blend of modern comfort and serene countryside charm at the Best Western Plus Oaklands Hotel. Nestled on the outskirts of Norwich, overlooking the picturesque Yare River Valley, our family-run hotel offers elegantly designed rooms with en suite bathrooms and free Wi-Fi. Indulge in mouth-watering British cuisine at our restaurant, or unwind with a drink at the bar's outdoor terrace. With Norwich Station, city centre, and Carrow Road just minutes away, and complimentary parking for your convenience, your stay with us promises to be both relaxing and convenient.
Book now to enjoy a delightful stay at the Best Western Plus Oaklands Hotel.
Please note that the property operates a bar and event rooms, which play music. The property is careful not to disturb guests and aims to turn music off by midnight.
Please note that there are no elevator facilities in the hotel.
All rooms are accessible via stairs onto the first and second floors. The luxury suites have ground floor access.
Please note the annex rooms are located at the bottom of the hotel drive.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
What a find, relaxed and welcoming . Room was spacious and clean.
Bar and restaurant lovely , limited vegetarian choice but not an issue for a short stay.
Nothing
Large comfy room
Comfy bed and linen
Good coffee facilities but not enough coffee
Breakfast was well cooked however there was a function on so was a bit of a wait for service
Disappointing bath as water was cold and bathroom decor could do with a refresh.
The breakfast was amazing. We were at a wedding so it was good to stay at the venue to enable us to enjoy the evening.
Went for a wedding and it was very well catered for, food was hot and the staff were great and helpful.
Our room was not clean, there was dust everywhere, dirty glasses, and the toilet needed a bleach and limescale,I did complain to the receptionist.
I absolutely loved the location,the staff was amazing 😍 the breakfast was lush ..only think was the menus for evening meal ..could be addressed but besides this I will be back definitely and recommend too ..see you soon ❤️
Pretty large professionally managed hotel. Well maintained facilities and rooms. Lovely bar working until late with a gorgeous terrace and parasols mounted with heating units. Brilliant breakfast served in the morning.
We were unlucky to stay at the night of a wedding party in this hotel with loud music till 12am in a tent right outside our room windows. If you need it to be quiet, check with the hotel that there is no wedding party scheduled.
Staff were very friendly and professional. Nice to have an onsite bar and restaurant.
The pictures online did not look anything like the hotel. Very misleading. Also the room was dirty, with cobwebs everywhere, stains on furniture, the toilet seat was stained, the tap plug did not work and the shower was very poor. There was also no aircon. The room cost £94 and this is worse than a travel lodge quality which would have been much cheaper
love the location, walking distance to the city several bars and restaurants en route ,great outside patio
breakfast has a good choice however ,the toast was barely toasted and the muffins for the eggs benedict did not seem to be cooked at all
Good value for money. Nice location.
Room 27 has really poor water pressure to shower
Beautiful surroundings nice and quiet
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