Eurostars Sofia City

Hotels
•
Eurostars Hotels
8.5 (3055 reviews)
6 Stara Planina Str. , Sofia , bg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Massage services
Packed lunches
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Cons:
Breakfast needs improvement
Service could be warmer

Categories

Cleanliness
8.39
Most reviews mention the hotel as clean, though some guests had issues with maintenance.
Service
8.86
Generally helpful staff but some reviews noted a lack of warmth.
Location
9.4
Many guests praised the hotel's central location, making it easy to access attractions.
Room Quality
9.35
Guests noted spacious and well-maintained rooms.
Amenities
8.38
Standard amenities mentioned, but some guests expected more.
Value for Money
8.34
Good value noted by guests, but some felt certain aspects were overpriced.
Food and Beverage
6.39
Breakfast received mixed reviews, with suggestions for improvement.
Overall Experience
8.86
Positive overall experience, with a few notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:32

Property Description

Central Location
Eurostars Sofia City, located in the heart of Sofia, offers modern air-conditioned rooms with free WiFi and private parking. Enjoy the convenience of being just steps away from popular attractions like Cathedral Saint Alexandar Nevski.

Comfortable Accommodation
Relax in well-equipped guest rooms featuring a TV and a private bathroom with complimentary toiletries. Start your day right with a delicious buffet or continental breakfast served at the hotel.

Convenient Amenities
Benefit from a 24-hour front desk, a business centre, and a non-smoking environment during your stay. Explore nearby landmarks such as Banya Bashi Mosque, Sofia University St. Kliment Ohridski, and Council of Ministers Building.

Book your stay at Eurostars Sofia City now for a memorable experience in Sofia!

Important information:

Please note that the credit card used for bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in. If the cardholder's name differs from the guest's name, the hotel reserves the right to request an alternative payment method.

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3055 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 8.86
L
Laurent • extended_group • fr
9
Situation idéale.
Pros:

La gentillesse du personnel; la chambre et la propreté de la chambre; la situation de l’hôtel à 400m de la cathédrale Alexandre Nevski de Sofia.

Cons:

.

2026-05-22 • via Nuitee
M
Michal • extended_group • cz
8
2026-05-22 • via Nuitee
E
Emrullah • solo_traveller • tr
9
2026-05-21 • via Nuitee
S
Stanislav • solo_traveller • si
10
2026-05-21 • via Nuitee
C
Catarina • solo_traveller • gb
7
Pros:

The room is spacious, comfortable and well decorated. The staff is helpfull and welcoming. The location is good, very close to the cathedral, and easy to walk to most turistic places (in max 20min)

Cons:

Could improve cleaningness and breakfast variety.

2026-05-21 • via Nuitee
V
Veneta • solo_traveller • bg
5
Pros:

Удобна локация за бизнес пътуване.
Широки и просторни стаи с приятна гледка.
Приветлив персонал.

Cons:

Хотелът категорично не отговаря на своите 4 звезди, нито е адекватно съотношението цена-качество. Ресторантът работи само в часовете за закуска, лоби бар на практика - няма. Сифонът за оттичане в банята беше запушен, душът развален, кабината мръсна. Душът към ваната беше изряден и поне някаква алтернатива, въпреки ниският таван и невъзможността да стоиш изправен. На терасата никой не е излизал да почисти с месеци - имаше пластмасово шише пълно с фасове догоре...
Минибарът е изключително оскъден, няма кафе, нито вода. В стаята беше студено, климътикът изписва съобщение за необходимост от смяна на филтри и профилактика. Асансьорът беше мръсен, стъклата трябва да се почистят. Разочароващ престой!

2026-05-20 • via Nuitee
F
Federica • solo_traveller • it
8
2026-05-20 • via Nuitee
N
Nenezic • solo_traveller • me
8
Pros:

Hotel je u mirnom dijelu grada. Osoblje na recepciji veoma ljubazno.
Soba i kupatilo prostrani. Krevet udoban.
Dovoljno prostora i vješalica u ormaru, kao i toaletnog pribora u kupatilu.

Cons:

Zvučna izolacija sobe slaba. Soba i kupatilo mogli bi biti čistiji. Peškiri se ne mijenjaju svakog dana. Mini bar nije dopunjavan. Hrana koja se sprema za doručak nije uvijek bila topla.

2026-05-20 • via Nuitee
J
Joana • couple • ch
9
2026-05-19 • via Nuitee
S
Subhadeep • extended_group • se
6
Pathetic experience
Pros:

Exceptionally inefficient staff- no knowledge on how online bookings work- haggled us everyday for details that were part of the invoice even when we were leaving for the airport ! We r still not sure why they kept such untrained staff at such a fine hotel. Only hotel in last few years in Europe where we faced the harassment.

Cons:

Comfortable room
Good breakfast
Central location

2026-05-17 • via Nuitee
G
GS • solo_traveller • tr
10
2026-05-14 • via Nuitee
S
Svetlan • couple • bg
9
2026-05-12 • via Nuitee
שירה • couple • il
8
Pros:

המלון 4 כוכבים
נראה יותר כמו 3
התמונות לא משקפות את הנראות האמיתית.
המראה דיי מיושן .
ארוחת הבוקר לא רעה בכלל .
3 סוגי ביצים,ירקות,יוגורטים,גבינות,עוגות.
צוות הקבלה נכון לעזור לכל דבר .
שירות מוניות מדהים דרך המלון תוך 3 דקות מגיעה מונית .
מיקום מצויין .

2026-05-12 • via Nuitee
R
Ron Arie Medin • solo_traveller • il
10
2026-05-10 • via Nuitee
A
Armando • family_with_children • it
8
Soggiorno Piacevole
Pros:

posizione non centralissima ma tranquilla, vicino alla cattedrale, per raggiungere il centro una passeggiata piacevole di 20 min. In zona ci sono locali e supermercati.

Cons:

Costo della colazione troppo elevato, 1 solo ascensore utilizzato anche dagli addetti alle pulizie, la mattina spesso c'era da attendere. Anche l'acqua del frigobar era a pagamento, ormai quasi in tutti gli hotel è gratuita.

2026-05-10 • via Nuitee
D
daniel • solo_traveller • il
10
Pros:

מלון מעולה,קרוב לכל מקום,שירות מהיר המקצועי.מומלץ!

2026-05-10 • via Nuitee
M
Maria • couple • pt
8
Pros:

O hotel em si. A simpatia das pessoas. Deixei as mochilas sem qualquer custo.

2026-05-08 • via Nuitee
M
Maayan • couple • il
8
מלון נחמד עם צוות מעולה ומקצועי
Pros:

הצוות היה נעים ואדיב נענו לכל דבר שביקשנו בסבלנות ומקצועיות.
החדר עצמו היה גדול ונקי.

Cons:

ארוחת הבוקר דלה. ולצערי הייתה לנו חוויה לא טובה בחדר האוכל, מסתבר ששמן הזית בחדר האוכל לא היה טרי והרס לנו את כל הארוחה. פנינו לבחור שעבד וביקשנו ממנו שיחליף את השמן הוא עשה זאת.
הטלוויזיה בחדר מאוד קטנה ולא חכמה. חבל כבר מרבית בתי המלון עברו לטלוויזיות חכמות שמאפשרות חיבור לחשבונות סטרימינג.
התאורה בחדר מאוד חלשה.

2026-05-07 • via Nuitee
S
Sandrine • solo_traveller • fr
10
Pros:

Super bien situé, très propre et non petit dej

2026-05-05 • via Nuitee
K
Kostadin • solo_traveller • bg
10
2026-05-05 • via Nuitee