Eurostars Sofia City

Hotels
Eurostars Hotels
8.5 (2961 reviews)
6 Stara Planina Str. , Sofia , bg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Massage services
Packed lunches
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Cons:
Breakfast needs improvement
Service could be warmer

Categories

Cleanliness
8.39
Most reviews mention the hotel as clean, though some guests had issues with maintenance.
Service
8.86
Generally helpful staff but some reviews noted a lack of warmth.
Location
9.4
Many guests praised the hotel's central location, making it easy to access attractions.
Room Quality
9.35
Guests noted spacious and well-maintained rooms.
Amenities
8.38
Standard amenities mentioned, but some guests expected more.
Value for Money
8.34
Good value noted by guests, but some felt certain aspects were overpriced.
Food and Beverage
6.39
Breakfast received mixed reviews, with suggestions for improvement.
Overall Experience
8.86
Positive overall experience, with a few notable issues that could be addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:32

Property Description

Central Location
Eurostars Sofia City, located in the heart of Sofia, offers modern air-conditioned rooms with free WiFi and private parking. Enjoy the convenience of being just steps away from popular attractions like Cathedral Saint Alexandar Nevski.

Comfortable Accommodation
Relax in well-equipped guest rooms featuring a TV and a private bathroom with complimentary toiletries. Start your day right with a delicious buffet or continental breakfast served at the hotel.

Convenient Amenities
Benefit from a 24-hour front desk, a business centre, and a non-smoking environment during your stay. Explore nearby landmarks such as Banya Bashi Mosque, Sofia University St. Kliment Ohridski, and Council of Ministers Building.

Book your stay at Eurostars Sofia City now for a memorable experience in Sofia!

Important information:

Please note that the credit card used for bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in. If the cardholder's name differs from the guest's name, the hotel reserves the right to request an alternative payment method.

Groups: When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2961 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 8.86
B
baran solo_traveller tr
8
2026-04-12 via Nuitee
S
Stefan solo_traveller se
10
2026-04-08 via Nuitee
G
Gyudzhen solo_traveller bg
8
2026-04-08 via Nuitee
T
tiziana family_with_children it
8
Pros:

Ottima posizione. Camere ampie e pulite. Colazione internazionale, ma se qualcosa finiva non veniva reintegrata. Alla reception staff disponibile e accogliente!

Cons:

Il servizio al bar era praticamente assente!

2026-04-08 via Nuitee
G
Giuseppe family_with_children it
9
2026-04-07 via Nuitee
I
Irina family_with_children ch
8
2026-04-07 via Nuitee
B
Branimir couple bg
10
2026-04-06 via Nuitee
P
Pnina solo_traveller il
8
2026-04-06 via Nuitee
T
Toptaş family_with_children tr
9
2026-04-04 via Nuitee
H
Hasan Ecevit Tarakçı family_with_children tr
8
2026-04-04 via Nuitee
A
Aritreyee family_with_children gb
3
Huge disappointment
Pros:

Breakfast and location were average. The sweet pastries at breakfast were good but if you don't have a sweet tooth, there's not a huge variety on offer.

Cons:

We had an amazing stay at Eurostars Ljubljana and was looking forward to our stay at Eurostars Sofia. However this turned out to be like a 2-3 star hotel.The bathroom wasn't clean. The day we checked in, I went for a shower and there was no shower gel. The next day we ran out of toilet paper, bearing in mind there was just 1 roll allocated for the room. After 10 minutes of waiting, the staff brought us 1 roll and said we had to make do with that until the next day. We were a family of 4 staying in a family suite. The rooms were too hot and there was no way of lowering the temperature. Dismal facilities for the price.

2026-04-04 via Nuitee
A
ANDREAS solo_traveller gr
10
Pros:

Το ξενοδοχειο τιμά τα 4 αστέρια του, μοντέρνο καθαρό και περιποιημένο.. Πολύ ευχάριστο και πρόθυμο προσωπικό, όλοι τους. Βρίσκεται σε πολύ καλή τοποθεσία στο κέντρο της Σοφίας. Θα το προτιμήσω πάλι σίγουρα!

2026-03-29 via Nuitee
K
Katherina family_with_children fr
9
2026-03-27 via Nuitee
G
Georg extended_group at
8
Good Location
2026-03-26 via Nuitee
A
Ali extended_group bg
8
2026-03-26 via Nuitee
K
Konstantinos couple gr
10
2026-03-26 via Nuitee
V
Vera family_with_children at
10
2026-03-26 via Nuitee
P
Petrou solo_traveller cy
10
2026-03-25 via Nuitee
V
Vincent solo_traveller pl
10
Pros:

I forgot my phone on the taxi when I arrived hotel, employee Monika helped me a lot, she made a lot of calls to help me get mobile phone back.

Cons:

And during stay in hotel, hotel employee shares a lot of useful guide for my next trip, really appreciated for help, and this is second time in the same hotel, for sure always will be my first choice in Sofia.

2026-03-25 via Nuitee
A
Ana Olívia family_with_children pt
4
We had to change room as the bathroom had hair on the shower drain.
Pros:

Average Eurostarts Hotel. Exactly what one would expect. Solid modern rooms and bathrooms, efficient staff.

Cons:

We had to change room as the bathroom had a lot of hair on the shower drain. If the shower had been cleaned, this hair would definitely not be there, which made us question the cleanliness of the whole place.

2026-03-24 via Nuitee