Distinction Coachman Hotel, Palmerston North

Hotels
7.2 (1534 reviews)
140 Fitzherbert Ave , Palmerston North , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Poor cleanliness
Dated rooms
Limited amenities

Categories

Cleanliness
3.91
Multiple reviews highlighted poor cleanliness, with complaints about unclean beds and general lack of hygiene.
Service
8.88
Many reviews praised the friendly and accommodating staff.
Location
8.92
The location was frequently mentioned as excellent and convenient.
Room Quality
6.37
Several comments noted that the rooms were dated and in need of renovation.
Amenities
6.9
Some amenities provided were adequate, but there were issues noted with the gym and restaurant availability.
Value for Money
6.86
Good location and price, though some aspects felt lacking.
Food and Beverage
8.41
Breakfast was described positively, indicating a good food experience.
Overall Experience
7.38
An overall combination of experiences, with positive remarks on staff and location, but significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:12

Property Description

Luxurious Amenities
Hotel Coachman boasts a large outdoor swimming pool, 2 hot tubs, and a fitness centre for guests to unwind and stay active during their stay.

Dining Excellence
Guests can enjoy a variety of dining options at Hotel Coachman, including continental and cooked breakfasts, as well as lunch and dinner at La Patio Café & Bar. The Hunterville Bar offers a cozy ambiance next to the gardens with an open fire.

Convenient Services
With a 24-hour front desk, guest laundry, dry cleaning service, and on-site hairdresser, Hotel Coachman ensures that guests have all their needs met. Additionally, free Wi-Fi, satellite TV, and ironing facilities are available in all rooms for added convenience.

Book your stay at Hotel Coachman now to experience a perfect blend of luxury, convenience, and exceptional service.

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note your credit card may be pre-authorized prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for NZD 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1534 reviews
Cleanliness: 3.91
Service: 8.88
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.86
Food and Beverage: 8.41
Overall Experience: 7.38
C
Chelle B • family_with_children • au
9
Pros:

Location is great, room upgraded on arrival. Comfy beds, clean and tidy room

2026-05-02 • via Nuitee
V
Veronica • solo_traveller • nz
10
2026-05-01 • via Nuitee
R
RB • extended_group • nz
10
2026-04-29 • via Nuitee
• family_with_children • au
10
2026-04-28 • via Nuitee
M
Martin • solo_traveller • nz
1
Pros:

N/A

Cons:

Arriving to be told I do not have a room because Booking.com sold a room that they did not have.

2026-04-27 • via Nuitee
L
Lamb • couple • nz
7
It was okay overall
Cons:

There wasn't enough kitchen utensils and equipment
More cutlery, dinnerware and a microwave.

2026-04-27 • via Nuitee
H
Hong • solo_traveller • nz
10
2026-04-26 • via Nuitee
C
Craig • solo_traveller • au
10
Pros:

The room was newly renovated and was nice comfy king bed .
So clean.

2026-04-25 • via Nuitee
A
Andrea • couple • nz
9
2026-04-24 • via Nuitee
• couple • au
6
2026-04-24 • via Nuitee
🌴🌺🍻🏄‍♀️🏝🛫☀️👌 • solo_traveller • nz
10
Great choice
Pros:

great location, close to shopping centre, restaurants and everything else, we stayed in their new family rooms, it was clean, had a nice smell when we entered, 2 bedrooms, perfect for our family, best thing about it was they had a microwave, it so helpful when you have kids. I will definitely stay there again.

Cons:

Please upgrade your pool to a heated pool. Its sad that kids were unable to use the pool. Every school holiday we try and stay somewhere where kids can also enjoy in the pool. highly suggest

2026-04-22 • via Nuitee
A
Allan • couple • nz
9
Excellent
Pros:

Comfort and location

2026-04-18 • via Nuitee
R
Ranil • solo_traveller • nz
10
2026-04-16 • via Nuitee
N
Nicola • solo_traveller • nz
10
Pros:

Fabulous welcome and service. Simply faultless.

2026-04-16 • via Nuitee
B
Beryl • family_with_children • nz
9
2026-04-16 • via Nuitee
M
Mark • family_with_children • nz
8
2026-04-15 • via Nuitee
J
Joy • couple • nz
10
Well accomodating and peaceful stay
Pros:

Easy to find
Clean
Great staff who were very accommodating
Great restaurant and food/drink

Cons:

Enjoyed everything

2026-04-15 • via Nuitee
A
Alaina • family_with_children • nz
10
2026-04-14 • via Nuitee
M
Mansell • couple • nz
8
2026-04-12 • via Nuitee
R
Rebecca • couple • nz
10
Pros:

We had an amazing stay. Loved everything about our stay thank you so much will come back again

2026-04-12 • via Nuitee