Hotel 261

Hotels
6.6 (1867 reviews)
261 Uxbridge Road, Shepherd Bush , London , gb

Children allowed

Facilities

Parking
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Budget-friendly
Convenient location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
4.23
There were serious cleanliness issues mentioned, especially with unclean linens and bathrooms.
Service
7.71
The service was generally acceptable but with some unresponsiveness to heating issues.
Location
8.75
Location is convenient, close to the city center and public transport.
Room Quality
5.2
The rooms were cramped and not well-maintained, with issues like broken heating.
Amenities
6.23
Amenities were lacking or poorly maintained, such as an unhygienic fridge.
Value for Money
8.19
Generally good value for a cheap stay, though with significant trade-offs in quality.
Food and Beverage
5.74
The breakfast option was not recommended and lacked variety, served outside the hotel.
Overall Experience
6.71
An overall mixed experience with room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Spacious Rooms and Convenient Location
Hotel 261, nestled in a tranquil Shepherd's Bush area, boasts generously sized rooms and complimentary on-site parking. Just a stone's throw away from the vibrant Westfield shopping center and a variety of dining options, this family-run hotel ensures a comfortable stay.

Amenities for a Pleasant Stay
Each room at Hotel 261 features satellite TV, tea/coffee making facilities, and a fridge, with a shared microwave available for guests. Start your day right with a delicious full English breakfast served at a nearby restaurant.

Prime Location for Entertainment and Travel
Conveniently situated in West London, Hotel 261 provides easy access to Wembley, the Hammersmith Apollo theatre, and Queens Park Rangers’ football stadium. Explore the city effortlessly with Shepherds Bush Market Underground Station a short walk away.

Book now for a delightful stay at Hotel 261!

Important information:

Thank you for choosing Hotel261 for your stay. To ensure you have a pleasant experience, please review our hotel rules and management policies:

Hotel Rules and Management Policies

Reception Hours

• Our reception is open from 8 am to 11:30 pm.

ID Requirements

• Check-in requires a government-issued photo ID (Driver’s License, Residence Permit, National ID Card, or Passport). Digital or scanned IDs are not accepted. Failure to provide an ID will result in the inability to check-in.

Deposit Requirements

• £20 cash or an ID (EU ID card, Residence Permit, Driver’s License, or Passport) is required as a deposit for metal keys. This deposit cannot be paid by card.

Check-In and Check-Out

• Earliest check-in: 2 pm
• Latest check-in: 11:30 pm
• Check-out time: between 8 am to 11 am. Please see us at the reception if your check-out time is outside of these hours.
• Early check-in cannot be guaranteed. However, if you arrive after 12 am and your room is available, we will accommodate you. Planned arrivals between 8 am to 12 am require advanced booking and an early check-in fee.
• Ensure you arrive by 11:30 pm to avoid issues with check-in, as we are not able to accommodate check-ins after this time as the hotel is closed overnight.

Early Check-Out Deposit Return

• If checking out before 8 am, see us the night before to exchange your key for the deposit.

Luggage Storage and Vouchers

• You can leave your luggage at the hotel upon arrival or departure. Luggage storage during departure is only for the same day.
• Enjoy a “15% off all meals” voucher for Little Napoli, valid for lunch and dinner.

Breakfast

• Breakfast is served at Little Napoli from 8 am to 11:30 am, a 5-minute walk from the hotel.
• Please request a breakfast voucher at the reception in the morning.
• Early breakfast or takeaway options must be arranged in advance.
• Lunch or dinner options for the price of breakfast can be discussed with the chef.

Parking

• Limited parking spaces are available for £15 per day, valid from 2 pm on the day of check-in to 11 am on the day of check-out. Please contact the hotel directly to reserve parking in advance to ensure availability.
• Payment is made at reception upon arrival.

Bicycle Policy

• Bikes are not allowed inside the hotel or stored on the premises. You may chain them outside by the car park at your own risk.

Hot Water Availability

• Some rooms may require running water for 5-10 minutes before it becomes hot due to long piping systems.

Towel and Linen Policy

• Bed linen and towels are changed on the morning of every 5th day of your stay. Please leave the towel on the floor to indicate that it needs changing.

Room Electricity

• Please turn off lights and devices when leaving the room, as there is no automatic switch-off.

Smoking Policy

• We are a smoke-free hotel. You may smoke outside the hotel, away from the entrance. Smoking is not permitted in the doorway or on the stairs.

Thank you for your attention. Should you have any questions, please do not hesitate to contact us at the reception during the opening hours. We look forward to welcoming you and ensuring a comfortable stay.

Sincerely,
Hotel261 Management

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

6.6
Based on 1867 reviews
Cleanliness: 4.23
Service: 7.71
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 8.19
Food and Beverage: 5.74
Overall Experience: 6.71
L
Lisa-Marie solo_traveller fr
7
Pros:

I had an overall very nice experience at this hotel ! The staff was charming and very polite. The location was great, close to bus stops, underground station and stores. The room was not bad for the price range, not the best nor the cleanest but still comfortable. Also nice big window !

Cons:

My main concern with the room I had was the water pressure in the shower which was very bad. Also the hot water is very slow to come out but it is written in the hotel description and unless you're in a rush it shouldn't be that big of an issue. The room I had could use some more cleaning (dust, dirty mirror and windows, limescale in the kettle) but overall it was not that bad. I should also mention the noise because it kept me up at night, I had to close the window all the way to cancel the noise coming from the very busy street.

2026-05-15 via Nuitee
P
Pashk solo_traveller gb
1
Dirty, disgusting, and not worth the money.
Pros:

The room was dirty and disgusting. The toilet was not properly clean, the soap dispenser was filthy, and the furniture and bed area looked worn and poorly maintained. Overall, the place felt unhygienic and not looked after

Cons:

The worst place I’ve stayed in—dirty, disgusting, and very disappointing

2026-05-15 via Nuitee
L
Lisa solo_traveller gb
4
Pros:

The room was very basic but comfortable

Cons:

We booked breakfast included this was not the case as there's no kitchen in the hotel, it turned out that they give you a voucher for 10 pound and you have to walk 6/8 mins to a pizza restaurant to get your food. Unfortunately they also dont do breakfast and dont open until 11 so we had to eat there every evening and use the vouchers. The booking was very misleading and I found it an inconvenience every day having to arrange our day to suit the restaurant. My husband to walk to local tescos in the morning to buy breakfast items. I dodnt find this acceptable.

2026-05-01 via Nuitee
J
Jill couple gb
8
We were there for a football match at Wembley. Perfect location just on the outskirts staff were really helpful to give
Pros:

Good location, friendly staff and nice pub next door

Cons:

Small bathroom

2026-04-29 via Nuitee
P
Peter solo_traveller gb
9
Pros:

Friendly staff. Comfortable, clean and convenient.
Tea and Coffee provided.

Cons:

Nothing really.

2026-04-26 via Nuitee
C
Colm solo_traveller ie
4
Not a hotel, more of a bedsit.
Pros:

Location

Cons:

The nicest thing I can say is that it was basic at best.

2026-04-23 via Nuitee
M
Matthew solo_traveller gb
10
2026-04-22 via Nuitee
S
speed196 solo_traveller gb
7
Comfy quick stay.
Pros:

Friendly staff, good parking at front of property, competitive price

Cons:

Everything was suitable for the price

2026-04-22 via Nuitee
L
Leigh couple gb
7
2026-04-15 via Nuitee
L
Lucas extended_group pt
6
2026-04-10 via Nuitee
A
Anne extended_group fr
5
2026-03-25 via Nuitee
L
Lee solo_traveller gb
8
2026-03-23 via Nuitee
R
Rajdeep couple gb
6
Pros:

Simple room no fiss

Cons:

Weak water pressure

2026-03-22 via Nuitee
J
James couple gb
4
Pros:

Convenient location, right by a bus stop and a short walk to the tube to access the local area and central London.
24 hour access.

Cons:

Unfortunately my stay was ruined by another guest being incredibly loud between the hours of midnight at 6am, as well as smoking.
As a paying guest I thought this was unacceptable to have to endure.

2026-03-22 via Nuitee
T
Thiago couple br
7
Cons:

The TV doesn't work. It turn on, work, but no signal of channels.

2026-03-08 via Nuitee
S
Sky couple gb
1
2026-03-04 via Nuitee
E
Emma solo_traveller gb
3
Cons:

Breakfast was never open even though it was paid for. Tv did not work

2026-03-01 via Nuitee
S
Stefan solo_traveller se
7
Hotellet motsvarar mina förväntningar på ett bra sätt.
Pros:

Området runt hotellet är trevligt med stort antal restauranger, pubar och närhet till modernt köpcenter. Närhet till tunnelbana.

2026-01-29 via Nuitee
B
Buckley couple gb
9
Brilliant
Pros:

Friendly staff excellent location

Cons:

Nice comfortable bed and warm room

2026-01-25 via Nuitee
E
Eric southward solo_traveller gb
8
2026-01-25 via Nuitee