Kyriad Direct Agen-Castelculier

Hotels
Louvre Hotels
7.8 (111 reviews)
RD 813 - Route De Toulouse, Castelculier, Lot-et-Garonne, 47240 , Castelculier , FR

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
Terrace
Wheelchair accessible
Outdoor pool - seasonal
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
5.38
Several mentions of room odor, humidity, and outdated cleanliness.
Service
9.35
Personnel très agréable and super agréable et accueillant.
Location
8.39
Location appears acceptable based on limited positive context.
Room Quality
6.34
Chambre vetuste and negatives regarding room size and condition noted.
Amenities
7.37
Pool and breakfast positively noted, but room amenities are lacking.
Value for Money
8.33
Good price mentioned in relation to room quality.
Food and Beverage
9.38
Good breakfast and high satisfaction with food mentioned.
Overall Experience
7.85
Mixed experiences with both praise and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:29

Property Description

Recreation Amenities and Views - Unwind in our seasonal outdoor pool or enjoy the scenic terrace view at Kyriad Direct Agen-Castelculier.
Complimentary Features - Benefit from free Wi-Fi, newspapers, and bike storage during your stay.
Event Spaces and Accommodations - With conference facilities, meeting rooms, and comfortable guest rooms, Kyriad Direct Agen-Castelculier is perfect for both work and leisure travelers.

To experience the perfect blend of relaxation and convenience, book your stay at Kyriad Direct Agen-Castelculier today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to October.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGF

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • Accessibility

    No elevators

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

7.8
Based on 111 reviews
Cleanliness: 5.38
Service: 9.35
Location: 8.39
Room Quality: 6.34
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 7.85
N
Nathalie family_with_children fr
1
Nul
Pros:

Rien

Cons:

La propreté les services et surtout les bêtes qui traînent dans les chambres

2026-07-16 via Nuitee
C
Cindy solo_traveller be
4
2026-07-13 via Nuitee
E
Emmanuel solo_traveller fr
6
2026-07-13 via Nuitee
R
Romain solo_traveller fr
5
Pros:

L'emplacement, la piscine, la literie

Cons:

Le petit déjeuner, la propreté des chambres, le personnel pas très aimable, la salle de bain, la cuvette des toilettes cassée

2026-07-13 via Nuitee
K
Katy family_with_children fr
1
Bedbugs, bad smell, damp floor, tiny rooms, tired, dirty and dated
Pros:

The man on reception was very friendly and welcoming, the breakfast was good with a lot of choice, and the pool was very nice. However…

Cons:

There was a bad smell as you entered the hotel which became worse in the bedrooms. We had two rooms and they both smelled badly of decades of stale cigarette smoke masked by cheap fabric and air freshener. The rooms are very small and the bathrooms tiny. The bathroom floor was wet when we arrived and stayed damp. The shower is terrible and floods and there is no door or curtain.
But worst of all - there were bedbugs. I have bites and blisters all over my hands and arms. I was in room 116. I stay in hotels for work all the time and this was the worst experience I have had in many many years. My first time staying in a Kyriad - and now my last. As a well known hotel chain I expected better - even though it is a budget hotel - I have stayed in many others - ibis, B&B, premier classe, even F1 - and not had an experience like this. Extremely disappointed and expecting some compensation for my discomfort.

2026-07-13 via Nuitee
L
Laia solo_traveller es
9
2026-07-13 via Nuitee
O
Ophélie extended_group fr
1
Cons:

Nous aurions apprécié pouvoir y loger mais nous navons pas pu accéder à nos chambres, la borne ne nous ayant pas délivré les cartes pour y accéder. Numéro d'astreinte injoignable.

2026-07-13 via Nuitee
C
Cindy family_with_children be
4
Je n'y reviendrai pas
Pros:

Petit déjeuner copieux, produits frais et variés

Cons:

Hygiene laisse à désirer, pas très propre, équipements très usés, et vétustes, insectes dans la chambre,....

2026-07-12 via Nuitee
F
farah solo_traveller fr
10
2026-07-11 via Nuitee
M
Melissa solo_traveller fr
9
2026-07-11 via Nuitee
S
Salvador couple es
2
2026-07-10 via Nuitee
S
sabine solo_traveller fr
8
Pros:

Le personnel est au top. Le ptit déj très copieux. La piscine est le plus de l'établissement. Endroit très calme.

2026-07-10 via Nuitee
L
Leo solo_traveller fr
7
2026-07-08 via Nuitee
S
STEPHANIE solo_traveller re
10
Pros:

Établissement bien situé.
Personnel tres accueillant. Un coup de cœur pour Christian toujours disponible pour les clients.

2026-07-08 via Nuitee
A
Alassane solo_traveller fr
6
Pros:

Emplacement

Cons:

Salle d'eau à l'ancienne

2026-07-08 via Nuitee
M
Mickael couple fr
5
Bien pour dépanner mais laisse à désiré…
Pros:

La climatisation et le petit déjeuner.

Cons:

La moisissure dans la douche.
L’absence d’eau froide au robinet de la salle de bain.
La moquette sale et percer au sol.
La douche qui bouge dans tous le sens et qui est trop petite pour un adulte.
Le rideau de la fenêtre cassé dans un coin .
Pas de bonjour de la part du personnel le matin …
Je ne recommande pas se type d’hôtel …

2026-07-07 via Nuitee
N
Noah couple fr
5
Pros:

Rapport qualité prix c’était bon Mais pas très propre dommage qui nais pas de contrevent pour la nuit car le jours passe …. Et la douche était horrible

2026-07-06 via Nuitee
A
Anne family_with_children fr
9
2026-07-05 via Nuitee
C
Christine solo_traveller fr
7
Hôtel pratique pour une halte sur un trajet
Pros:

Petit déjeuner très copieux

2026-07-05 via Nuitee
H
Habiba solo_traveller fr
9
2026-07-04 via Nuitee