Grand Sagcanlar Hotel

Hotels
8.1 (535 reviews)
Mermerciler Cad. No:11 Yenikapi , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Strong staff service
Excellent location
Cons:
Inconsistent room quality
Limited breakfast options

Categories

Cleanliness
7.56
Multiple reviews mention a lack of cleanliness.
Service
9.03
Staff were consistently described as friendly and attentive.
Location
9.07
The hotel location received positive feedback for proximity to transportation.
Room Quality
7.52
Rooms did not meet expectations based on photos; there were size and comfort complaints.
Amenities
8.05
Amenities were mentioned but could improve, particularly breakfast variety.
Value for Money
8.01
Value perception varies but overall aligns with expectations.
Food and Beverage
7.06
Breakfast options are repetitive and could use more variety.
Overall Experience
8.53
Many guests reported enjoyable stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:54

Property Description

Stunning Marmara Sea Views can be enjoyed from the roof terrace of Grand Sagcanlar Hotel in Yenikapı district. The hotel's proximity to Yenikapı Ferry Terminal and key attractions like Sultanahmet Square and Taksim Square make it an ideal choice for travelers.

Modern Rooms with Free WiFi and satellite TV offer a comfortable stay for guests. The contemporary decor and well-equipped bathrooms enhance the overall experience.

Convenient Location and Services such as the transfer service to Ataturk International Airport and easy access to interconnected metro lines add to the convenience. Additionally, the ticket service provided by the hotel simplifies travel arrangements for guests.

Experience comfort, convenience, and breathtaking views at Grand Sagcanlar Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 535 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.53
N
Nazrul solo_traveller gb
3
Don't fall for the fake discriptuon and images
Pros:

Only one reception staff who works during the the day was really friendly and helpful, the others not at all.

Cons:

The room was not nice at all, the fridge, kettle, TV and AC did not work and when we told the staff on the first day he came and gave a replacement kettle (which still was broken) and tried pressing buttons on the TV and checked the fridge and said he's coming back and never did, this staff saw us throughout our visit but chose to ignore us after that.

We went two days without being given towels, but the cleaner took the ones we had.

The pictures on booking.com is completely photoshopped, does not reflect the hotel, the window opened to an alleyway with no light in the room forget about a view.

The outside and steps to the hotel is extremely dangerous with cars coming constantly and beeping, and on many occasions they nearly hit me and my kids. But I can't believe that booking.com allow the hotel to upload fake images to this degree.

The breakfast was extremely extremely bad, suvh limited options and no juice! They had a juice dispenser and we was told there is no juice.

2026-04-15 via Nuitee
K
Karl Joseph solo_traveller ca
10
Visit Sultanahamet
Pros:

Excellent breakfast.

Cons:

The elevator was busted.

2026-04-15 via Nuitee
F
Flamur solo_traveller it
10
2026-04-13 via Nuitee
H
hanan solo_traveller sa
8
Pros:

كل شي جميل

Cons:

لاشي

2026-04-12 via Nuitee
B
Bjørn Tore couple no
5
2026-04-08 via Nuitee
F
Frederic family_with_children ch
8
Si nous revenons à Istanbul nous retournerons dans cet hôtel
Pros:

Emplacement, personnel au top

Cons:

L’accès en voiture reste compliqué

2026-04-08 via Nuitee
D
Daniel family_with_children gb
8
2026-03-31 via Nuitee
B
Bondea couple ro
9
Pros:

Că era curățenie și schimbau prosoapele in fiecare zi, chiar și patul l-au schimbat o data sau de doua ori.

Cons:

Era un hotel vechi deloc renovat, deteriorat de timp, prosoape curate, dar vechi și uzate.

2026-03-30 via Nuitee
H
Hajnal couple hu
9
2026-03-28 via Nuitee
A
Abdallah family_with_children il
10
Pros:

الطاقم ممتاز

Cons:

الفطور سيء جدا

2026-03-27 via Nuitee
B
Burhan couple fr
6
2026-03-24 via Nuitee
D
Daniel family_with_children us
8
Hospitable staff and a comfortable stay
Pros:

We got in quite late and the staff were extremely helpful. They brought us bottles of water and gave us two rooms because they did not have the room with two queen beds that we reserved. They helped us find what we needed the next day, and arranged an airport shuttle.

Cons:

Breakfast is not very good. Rooms that are next to the street can be very loud in the morning, although this may have been because of the Nauryz celebration. The hotel is not as close to the historic center as we thought. A taxi there costs between 300-400 lira.

2026-03-23 via Nuitee
Z
Zuzana family_with_children cz
10
Pros:

Milý personál, dokonale uklizeno každý den, skvělá poloha hotelu.

2026-03-21 via Nuitee
M
mayumi solo_traveller jp
5
今回限り
Pros:

立地

Cons:

スタッフがチェックアウトを待ち構えていて廊下で大きな声で雑談していた 洗面台が汚くてトイレの蓋の上にゴミ箱とトイレの便器を洗うブラシが乗っていた 湯沸かしポットはあるがカップと茶葉などない為ポットは何に使う為においているの?と思った 

2026-03-17 via Nuitee
H
Haris solo_traveller ba
7
Pros:

Osoblje i lokacija.

Cons:

Nije čisto

2026-03-14 via Nuitee
T
Takács family_with_children hu
8
2026-03-13 via Nuitee
K
KHALID extended_group ma
10
Pros:

Magnifique et excellent

2026-03-12 via Nuitee
I
Igor family_with_children at
7
2026-03-11 via Nuitee
H
Hamad Jassim extended_group bh
8
Pros:

قربه من محطة الباص والتاكسي ووجود سوق متنوع وسعره مناسب وقريب من الفندق - الموظف الموجود في الاستقبال جداً محترم ويرحب بالجميع ويتحدث العربية قليلاً
ايضا السواق اللي استقبلنا من المطار جداً محترم ومتعاون

Cons:

بوفيه الفطور مكرر لا يوجد تنويع في قائمة الطعام كذلك صوت الموسيقى الصاخبة في الصباح جداً مزعجة - الغرف ضيقة جداً لا يوجد مساحة لوضع الحقائب .. ولا يوجد استغلال ذكي لمساحات التخزين في الغرفة

2026-03-06 via Nuitee
C
Carter family_with_children mt
10
2026-03-06 via Nuitee