Wyndham Santiago Pettra

Hotels
Wyndham Hotels & Resorts
8.6 (3053 reviews)
Comandante Malbec 12851 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Room service limitations
Food variety lacks

Categories

Cleanliness
8.18
Mixed feedback regarding cleanliness, with some mentions of issues in rooms.
Service
8.95
Generally positive service experiences, with some feedback on specific areas needing improvement.
Location
9.19
Compliments on the excellent location and convenience.
Room Quality
8.64
Positive mentions about room size and comfort.
Amenities
8.47
Good amenities, although some need improvement.
Value for Money
8.43
Seen as good value, with some room for improvement on offerings.
Food and Beverage
8.18
Food quality had mixed reviews, especially in breakfast offerings.
Overall Experience
8.75
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:00

Property Description

Luxurious Accommodation with Modern Amenities
Experience 5-star luxury at Wyndham Santiago Pettra with rooms featuring LCD cable TV, minibar, and ironing facilities. Enjoy a cup of tea or coffee prepared in your room for added comfort.

Relaxing Spa and Wellness Facilities
Indulge in massages and body treatments at the spa, unwind in the sauna, or stay active at the gym. With express laundry and concierge services, your stay will be stress-free and rejuvenating.

Gourmet Dining and Chilean Wines
Savor gourmet Mediterranean cuisine at Malakita Restaurant in an elegant setting. Don't miss the opportunity to taste Chilean wines and pisco sour at the hotel bar.

Book now for an unforgettable stay at Wyndham Santiago Pettra, the perfect retreat at the foot of the Andes.

Important information:

All international and local guests will be applied the 19% tax of NO-SHOW charges.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Mon, Aug 24, 2026 until Mon, Nov 30, 2026
Swimming pool: Closed from Thu, Apr 1, 2027 until Tue, Nov 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3053 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
W
Wesley Mar Barros family_with_children br
5
O hotel é razoável, o que realmente é o diferencial é a localização. Hotel está em frente a um shopping Center.
Cons:

Cafe muito ruim, camas deformadas.

2026-08-29 via Nuitee
J
Jiménez solo_traveller us
10
Pros:

Todo perfecto

Cons:

Nada

2026-08-29 via Nuitee
F
Fabiola solo_traveller br
7
2026-08-28 via Nuitee
A
Adriano couple br
7
Precisa de uma reforma boa
Pros:

Local

Cons:

Instalações velhas café da manhã ruim

2026-08-27 via Nuitee
M
Montero solo_traveller cl
2
2026-08-27 via Nuitee
F
Freddy family_with_children cr
10
Excelente lugar muy cerca de la nieve
Pros:

En General todo

Cons:

Todo estuvo bien

2026-08-27 via Nuitee
L
Lucchese couple br
10
2026-08-25 via Nuitee
J
Javier couple cl
10
Excelente estadía en pareja <3
Pros:

La habitación tenia de todo, además dan 2 botellas de agua de cortesía. El baño no tenía tina, pero era bastante amplio. Había Smart TV con streaming

Cons:

Todo me gusto, excepto el precio, muy caro xD, pero estuvo excelente.

2026-08-24 via Nuitee
M
Manuel couple cl
8
Pros:

Las toallas, sábanas y almohadas se notaban desgastadas y les hacía falta un cambio

Cons:

Cambio de sábanas, toallas y almohadas

2026-08-24 via Nuitee
M
Mauricio solo_traveller br
10
Pros:

Apesar de nao ser no centro, fica ao lado de um shopping muito bom com lojas , mercado e restaurantes. Quarto com camas confortaveis .Café da manhã excelente. Funcionarios muito prestativos.

Cons:

Piscina poderia estar mais aquecida

2026-08-23 via Nuitee
M
Marcelo solo_traveller br
9
Pros:

Localização facilita para quem vai subir a montanha

Cons:

Seriço de malas ao quarto, não teve.

2026-08-22 via Nuitee
M
Marcelo solo_traveller br
9
2026-08-22 via Nuitee
T
Tania family_with_children cr
10
Pros:

Me encantó, muy silencioso.
Moderno, amplio.
Puedes salir al supermercado caminando (Menos de 5min hay un centro comercial )
Estacionamiento muy bonito
Piscina caliente en invierno (debes llevar gorro de piscina o adquirirlo en el lugar)

2026-08-22 via Nuitee
G
Gonzalo family_with_children cl
9
Bueno
Pros:

Las instalaciones

Cons:

Reposición de café, toallas

2026-08-21 via Nuitee
M
Maria Lucia solo_traveller uy
9
Recomendable
Pros:

La atencion del personal estuvo excelente. Instalaciones muy limpias y cuidadas. Buen desayuno y restaurante.

Cons:

Las camas son un poco blandas, pero de todas formas comodas.

2026-08-20 via Nuitee
B
bascuñan carvajal couple cl
8
2026-08-19 via Nuitee
C
Celso family_with_children br
10
Maravilhosa
Pros:

Os cobertores e a limpeza

Cons:

Não teve nada que eu não gostasse

2026-08-19 via Nuitee
P
Perola couple br
10
2026-08-19 via Nuitee
S
Santana family_with_children co
9
2026-08-19 via Nuitee
M
Miguel solo_traveller br
9
2026-08-18 via Nuitee