Wyndham Santiago Pettra

Hotels
•
Wyndham Hotels & Resorts
8.6 (3053 reviews)
Comandante Malbec 12851 , Santiago , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Room service limitations
Food variety lacks

Categories

Cleanliness
8.18
Mixed feedback regarding cleanliness, with some mentions of issues in rooms.
Service
8.95
Generally positive service experiences, with some feedback on specific areas needing improvement.
Location
9.19
Compliments on the excellent location and convenience.
Room Quality
8.64
Positive mentions about room size and comfort.
Amenities
8.47
Good amenities, although some need improvement.
Value for Money
8.43
Seen as good value, with some room for improvement on offerings.
Food and Beverage
8.18
Food quality had mixed reviews, especially in breakfast offerings.
Overall Experience
8.75
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:00

Property Description

Luxurious Accommodation with Modern Amenities
Experience 5-star luxury at Wyndham Santiago Pettra with rooms featuring LCD cable TV, minibar, and ironing facilities. Enjoy a cup of tea or coffee prepared in your room for added comfort.

Relaxing Spa and Wellness Facilities
Indulge in massages and body treatments at the spa, unwind in the sauna, or stay active at the gym. With express laundry and concierge services, your stay will be stress-free and rejuvenating.

Gourmet Dining and Chilean Wines
Savor gourmet Mediterranean cuisine at Malakita Restaurant in an elegant setting. Don't miss the opportunity to taste Chilean wines and pisco sour at the hotel bar.

Book now for an unforgettable stay at Wyndham Santiago Pettra, the perfect retreat at the foot of the Andes.

Important information:

All international and local guests will be applied the 19% tax of NO-SHOW charges.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Mon, Aug 24, 2026 until Mon, Nov 30, 2026
Swimming pool: Closed from Thu, Apr 1, 2027 until Tue, Nov 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3053 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
E
ErnestoKruger • couple • ec
9
Excelente hotel para una zona tranquila , donde al frente hay un mall
Pros:

excelente amabilidad del personal

Cons:

Nada todo bien

2026-09-19 • via Nuitee
X
Ximena • solo_traveller • cl
9
Muy buena estadía. Volveríamos.
Pros:

Instalaciones muy cómodas, limpias y bien ubicadas, a pasos de un gran centro comercial y buenos restaurantes. Personal muy cordial. Desayuno extraordinario.

Cons:

Había un ruido constante, como el de las turbinas de un avión, pero no fue problema para dormir.

2026-09-19 • via Nuitee
A
Amelia • solo_traveller • cl
8
2026-09-19 • via Nuitee
B
bascuñan carvajal • couple • cl
9
2026-09-18 • via Nuitee
L
Lucas • couple • br
10
2026-09-18 • via Nuitee
R
RICARDO • family_with_children • br
8
2026-09-18 • via Nuitee
D
Darling • family_with_children • cl
10
Pros:

Todo bien!!

2026-09-17 • via Nuitee
M
Macarena • solo_traveller • cl
9
2026-09-17 • via Nuitee
S
Sebastian • family_with_children • cl
7
Agradable
Pros:

Piscina , restaurante, desayuno

Cons:

Internet TV mala señal , aire acondicionado con problemas de regulación

2026-09-17 • via Nuitee
A
ANDRES • family_with_children • us
10
2026-09-17 • via Nuitee
Y
Yunior • solo_traveller • cl
10
Pros:

La atención de los trabajadores

Cons:

Problemas con el internet

2026-09-16 • via Nuitee
I
Isabel • couple • cl
1
No he tenido buena experiencia
Pros:

No

Cons:

Baño estaba sucio, lavamanos con pelos al llegar. Un espejo suelto en la habitación sin soporte de seguridad apoyado al lado de la cama, peligroso y cero preocupación en la correcta decoración ademas de masking tape en las murallas tapando imperfecciones. Nunca funcionó el TV , median hora un técnico que no pudo repararlo y finalmente me dicen que me cambie de habitación cuando ya tenia mi estación de trabajo armada, mis pertenencias ordenadas . Tuve mala experiencia y se suman otras en otra estadía donde se había cortado el agua, la puerta de la habitación mala no cerraba la cerradura y el internet nunca me ha funcionado . Se supone que tiene categoría 5estrellas . No lo parece.

2026-09-16 • via Nuitee
C
carolina • family_with_children • cl
9
Rico para descansar
Pros:

Ubicación y piscina temperada

2026-09-16 • via Nuitee
A
Andrea • solo_traveller • cl
8
Pros:

Es lindo, tranquilo

Cons:

Había muy poco personal por el 11 de septiembre, no pudimos ir a la piscina

2026-09-14 • via Nuitee
V
Victor • solo_traveller • cl
10
Pros:

El baño

Cons:

Sin observaciones

2026-09-14 • via Nuitee
G
García • family_with_children • cl
10
2026-09-13 • via Nuitee
A
Alejandra • couple • cl
10
2026-09-13 • via Nuitee
R
Renan • couple • br
10
2026-09-11 • via Nuitee
R
Renan • couple • br
10
Pros:

Sempre quando estou em Santiago me hospedo aqui, muito bom e espaçoso o lugar.

2026-09-11 • via Nuitee
A
Aldo • couple • cl
6
2026-09-10 • via Nuitee