Holiday Inn Johannesburg-Rosebank by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (2424 reviews)
Oxford Road , Johannesburg , za

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (direct mall access, Gautrain, safe area)
Friendly and helpful staff
Excellent breakfast with fresh options
Convenient for airport/short layovers
Clean and comfortable rooms (when functioning well)
Cons:
Some maintenance issues (TV, shower screen leak, occasional elevator outages)
Rooms can be small
Limited/no safe gluten-free breakfast handling
No coffee machine for pods reported
Occasional brusque front desk interaction

Categories

Cleanliness
8
Generally described as clean and comfortable in multiple reviews, though some mentions of leaking shower screen and connecting-door noise indicate occasional issues.
Service
9
Staff repeatedly praised as friendly and helpful (reception allowed early check-in/late check-out, efficient transfers); a few mentions of brusque front-desk behaviour but overall very positive.
Location
9.5
Consistently highlighted as the hotel's strongest point: immediate access to Rosebank Mall, Gautrain station, Hop-on Hop-off bus and safe area — very convenient for sightseeing and airport connections.
Room Quality
7.8
Rooms described as clean and comfortable but often small; some functionality issues reported (TV/bedside lamps in one room, AC not cooling well, shower over bath, leaking screen).
Amenities
8.2
Good on practical amenities (direct mall access, working lifts, airport transfers), but occasional elevator outages and missing coffee machine for pods noted.
Value for Money
8.7
Multiple guests called it good value for short stays/layovers; convenient location and service support perceived value.
Food and Beverage
8
Breakfast repeatedly praised as excellent and varied, though concerns raised about limited options for celiacs and cross-contamination of gluten-free items; one general comment about food quality.
Overall Experience
8.8
Most reviews report a very positive or satisfactory stay, with repeat stays and strong recommendation for location and staff, tempered by some small room/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:28

Property Description

Modern Accommodation in Rosebank

Holiday Inn Johannesburg offers contemporary lodging in upscale Rosebank, just a short drive from Tambo Airport. The hotel boasts an inviting outdoor pool, a fully equipped gym, and convenient access to golf facilities.

Comfortable Rooms and Dining Options

The rooms at Holiday Inn Johannesburg-Rosebank are elegantly decorated in soothing tones and feature modern amenities such as flat-screen satellite TVs and complimentary tea/coffee makers. Guests can indulge in local delicacies and international fare at the hotel's restaurant or explore various dining options at the nearby Mall of Rosebank.

Convenient Location and Nearby Attractions

Situated close to popular landmarks like the Apartheid Museum and Constitution Hill, as well as the bustling Sandton Business District, Holiday Inn Johannesburg-Rosebank is the ideal choice for both leisure and business travelers. With the Gautrain Rosebank Station nearby and an airport shuttle service available, seamless travel is guaranteed.

Book your stay at Holiday Inn Johannesburg-Rosebank now for a memorable experience!

Important information:

The total price of the reservation will be charged on the day of arrival and is refundable.

WiFi is available throughout the hotel and each guest has free internet up to 200 MB per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 2424 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 7.8
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8
Overall Experience: 8.8
F
Fiona couple au
8
Pros:

The direct access to the mall is great. It is a very short walk to the outdoor restaurant section of the mall which has many options for lunch or dinner.

Cons:

The air conditioner in the room did not seem to work very well. We had a shower over a bath which I did not realise when booking.

2026-07-25 via Nuitee
A
Annelies solo_traveller nl
9
2026-07-25 via Nuitee
A
Annelies solo_traveller nl
9
Really great!
Pros:

The staff is really nice and helped us a lot! Same day cleaning service. Room was big and very clean. Great location.

Cons:

They don't have a lot of breakfast options for celiacs. The gluten free bread touched the normal bread, which doesn't make it safe to eat anymore for celiacs or people with a gluten allergy.

2026-07-25 via Nuitee
S
Samantha couple zw
10
Amazing really enjoyed
Pros:

The easy mall access

Cons:

The room was a little too small

2026-07-24 via Nuitee
L
Lasmaydha couple au
8
2026-07-24 via Nuitee
F
Faeeza couple in
10
Very comfortable.
Pros:

Customer service was excellent.

Cons:

Nothing

2026-07-24 via Nuitee
H
Hayley solo_traveller za
10
So Convenient & Very Comfortable
Pros:

Very comfortable. The staff were all so lovely. But the ultimate benefit of staying here is the super convenient location. It's literally attached to the Zone @ Rosebank mall, so you can get to and from without having to go outside. Also saves you having to drive or Uber around, as there are lots of places to eat and things to do right there. I will absolutely stay here again.

2026-07-23 via Nuitee
C
Consuelo couple cl
10
Pros:

La ubicación es perfecta para una pasada de conexión de vuelos por Johannesburgo. El desayuno muy rico.

Cons:

Las habitaciones son un poco chicas, pero para una o dos noches, está perfecto.

2026-07-23 via Nuitee
Y
Yasmin solo_traveller eg
9
2026-07-23 via Nuitee
B
Boaz family_with_children au
10
very secure location
Pros:

The location with direct access to the Shopping Mall, the breakfast and all the staff

2026-07-21 via Nuitee
A
Ahmed solo_traveller dz
5
Pros:

نظافة

2026-07-21 via Nuitee
P
Pornpoj couple th
9
2026-07-20 via Nuitee
P
Paulo couple br
9
Localização muito boa é o diferencial
Pros:

A localização anexa ao Shopping e no bairro seguro , fizeram toda a diferença

Cons:

Recepão pequena, acaba ficando cheia e confusa em alguns momentos

2026-07-20 via Nuitee
E
Eloise couple mu
10
Pros:

Lovely Breakfast. Comfy beds. Super close to the mall with secure private access.

Cons:

Booking.com mixed up my booking. I paid for a king room, however, the hotel stated otherwise. I showed my receipt but the way Booking.com managed the booking on the back end meant we ending up in a Queen room instead. This wasn't the hotels fault, they showed me the booking. Just can't trust Booking.com- I've had 4 bookings go wrong recently. Won't use booking.com again.

2026-07-19 via Nuitee
T
Tom solo_traveller za
8
2026-07-18 via Nuitee
T
Tendai solo_traveller zw
9
I had an excellent stay as usual and would gladly recommend this hotel to others.
Pros:

~Conveniently located with access to the mall that connects to Rosebank Mall
~Clean Rooms, Clean Linen
~Good Breakfast
~Excellent Staff

Cons:

Nothing

2026-07-18 via Nuitee
S
suhardi solo_traveller sg
8
Pros:

The location is great right next to a shopping centre

Cons:

There is no bidet in the toilet. The shower area is not well separated from the dry area and cause the dry area to be wet

2026-07-18 via Nuitee
Åsa couple se
10
Semester
Pros:

Det var ett bra läge.

Cons:

Inget speciellt.

2026-07-18 via Nuitee
Y
Yasir Nazir Ahmad family_with_children pk
8
Good hotel and best and safe location
Pros:

Top location

Cons:

Difficult to get daily water

2026-07-17 via Nuitee
J
Julian solo_traveller au
8
Pros:

Good location

Cons:

Room temperature control was poor

2026-07-17 via Nuitee