Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from other guests
Bad smell in some rooms

Categories

Cleanliness
8.51
Multiple reviews noted cleanliness was generally good, but one review mentioned a bad smell impacting their stay.
Service
9.48
Numerous reviews praised the friendly and helpful staff.
Location
9.52
The location is frequently described as super convenient and right in the middle of Nelson.
Room Quality
8.47
Some reports of outdated rooms and issues with noise from other guests, but generally spacious and clean.
Amenities
9
Amenities like WiFi and kitchen facilities received positive mentions.
Value for Money
8.46
General consensus that the price is decent for the facilities, though some felt it wasn't worth it due to issues.
Food and Beverage
8.01
Some reviews indicated the restaurant was mediocre with limited options.
Overall Experience
8.98
Overall experience was positive, despite some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:18

Property Description

Luxurious Accommodation

The Hotel Nelson offers 76 studios and spacious apartments, each equipped with modern amenities including flat-screen TVs, refrigerators, and tea/coffee facilities. Some apartments even feature fully equipped kitchens and spa baths for ultimate relaxation.

Dining Excellence

Flames on 40 Restaurant & Bar serves up delicious modern New Zealand cuisine using locally sourced produce. Guests can enjoy breakfast and dinner daily, with the option of convenient room service available for a relaxing dining experience.

Prime Location

Conveniently located in Nelson City Centre, our 4-star Qualmark rated property is within walking distance of popular attractions such as Nelson Saturday Market and Tahunanui Beach. Explore the vibrant city and nearby landmarks during your stay at The Hotel Nelson.

Book your stay now and experience the perfect blend of luxury, convenience, and top-notch service!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 2.5% charge when you pay with Visa and master Card, and 4% for American Express. If you do not have a credit card as security against the room a $200 bond will be required.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NSN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2395 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
H
hyun kyung • solo_traveller • nz
10
2026-04-11 • via Nuitee
S
Sarah • couple • nz
10
2026-04-09 • via Nuitee
D
Dilip Kumar • couple • in
7
2026-04-09 • via Nuitee
R
Ravn • couple • nz
10
Enjoyed our stay will visit again
Pros:

Comfortable and clean in a central location

Cons:

No complaints

2026-04-09 • via Nuitee
D
Deb • solo_traveller • nz
9
2026-04-09 • via Nuitee
M
Matthew • solo_traveller • nz
10
Pros:

The service was incredible. Very friendly and great to deal with 😁

Cons:

Nothing. Everything was great.

2026-04-08 • via Nuitee
J
Jane • solo_traveller • nz
4
If you just want to sleep it is fine.
Pros:

Close to town and clean

Cons:

Room small with a view of a fence. Wifi was useless

2026-04-08 • via Nuitee
T
Tyson • couple • nz
5
Lovely property but won’t use again
Pros:

Great location and lovely rooms.

Cons:

Not enough coffee and milk. The bed was extremely uncomfortable. It ruined the whole weekend we both woke up with extremely sore backs and neck. A couple of extra pillows would have been good too.

2026-04-07 • via Nuitee
K
Katie • couple • gb
10
Pros:

Clean room, comfy bed and lovely having a private balcony. Early check in was much appreciated! The hotel is walking distance to the centre so great for enjoying Nelson.

Cons:

Nothing. Everything was great!

2026-04-07 • via Nuitee
Q
Quentin • family_with_children • nz
10
2026-04-06 • via Nuitee
P
Peter • family_with_children • nz
7
Pros:

Comfortable stay
TV system limited, needs casting capacity

2026-04-06 • via Nuitee
H
Heather • couple • nz
5
Pros:

Staff

Cons:

Layout of rooms with 2 double beds taking all the space. Too small for a couple to sleep comfortably.

Being shut out of breakfast at 9.35am whenall we wanted was toast or a croissant

2026-04-05 • via Nuitee
A
Andy • couple • nl
8
Pros:

Clean, location

Cons:

Noise road

2026-04-04 • via Nuitee
K
Katherine • couple • gb
8
Pros:

I think our bad but missed it was shared bathrooms. Still, staff were friendly and we had a perfectly decent night.

Cons:

Felt a little overlooked by the neighbors which had us keep the curtains closed, so it was dark. Floors at interesting angles! But the friendliness of the staff made up for these small issues.

2026-04-04 • via Nuitee
G
Gatman • couple • nz
10
The second time we have stayed there because of its locality, cleanliness and quiet rooms
Pros:

Great location, able to walk to town. Quiet and very clean, excellent daily room service.

Cons:

Nothing!

2026-04-01 • via Nuitee
E
Edgar • solo_traveller • nz
8
Ideal location close to the city yet outside the nosy zone
Pros:

Ideal location close to the city yet outside the nosy zone; value for money for a good sized room with good desk / work area. The WiFi did lag at times but overall was sufficient. Beds were extremely comfy.

2026-03-30 • via Nuitee
C
Carol • couple • nz
7
Overall pretty good. Quite expensive for a couple
Pros:

Comy bed and good location.

Cons:

Car park, only one coffee sachet in room. Plenty of tea bags

2026-03-30 • via Nuitee
J
Junn • extended_group • nz
8
2026-03-30 • via Nuitee
C
Christine • couple • us
10
2026-03-29 • via Nuitee
S
Steve • couple • nz
5
Ok for a night only. Other rooms may have been better.
Pros:

the bed was comfortable and there was a table and chairs to sit at. It was clean. Ok for a night.

Cons:

Very small room with no real outlook and tight parking outside. There were no bin liners, is this a new trend ? if so, its yuk.

2026-03-29 • via Nuitee