Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Prime location
Comfortable rooms
Cleanliness
Beautiful decor
Cons:
Breakfast quality could improve
Slight noise from neighboring rooms

Categories

Cleanliness
9.3
Overall positive sentiment, no cleanliness issues mentioned.
Service
9.8
Staff were very kind, helpful, and attentive based on multiple reviews.
Location
9.8
Convenient location highlighted in several reviews, perfect for exploring Florence.
Room Quality
9.3
Rooms were spacious, comfortable, and beautifully decorated, as reported.
Amenities
9.3
Hotel combined traditional features with modern comforts, creating a pleasant atmosphere.
Value for Money
9.1
Although considered not cheap, many reviews recommend it without hesitation.
Food and Beverage
8.8
Breakfast variety was noted, though quality of some items could improve.
Overall Experience
9.8
Highly positive overall experience, many reviewers expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:14

Property Description

Luxurious Accommodation
NH Collection Firenze Porta Rossa, a 5-star hotel near Ponte Vecchio, offers elegantly decorated rooms with modern amenities and free Wi-Fi. Some rooms even boast original frescoes, adding a touch of history to your stay.

Convenient Facilities
Each room at this hotel includes air conditioning, a minibar, and a private bathroom for your comfort. Need to look sharp? Ironing facilities are just a request away.

Delightful Dining Experience
Start your day with a sumptuous buffet breakfast in the elegant dining room, setting the perfect tone for exploring Florence's nearby attractions.

Book your stay at NH Collection Firenze Porta Rossa for a luxurious and convenient experience in the heart of Florence.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

9.4
Based on 538 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.1
Food and Beverage: 8.8
Overall Experience: 9.8
D
Danny • couple • fr
9
2026-02-14 • via Nuitee
R
Robert • couple • ro
10
Perfect
Pros:

Location, staff

Cons:

All ok

2026-02-14 • via Nuitee
H
hamad • couple • kw
10
2026-02-13 • via Nuitee
A
ahmed • couple • ae
10
Pros:

Staff was so friendly and helpful, my room was upgrade to the suite.

Cons:

Nothing

2026-02-13 • via Nuitee
S
Sanaa • solo_traveller • gb
10
Stunning in sight scent and service!
Pros:

Aesthetically, as soon as you step foot into the hotel, you are blown away. It is stunning with forgeous detail, fantastic service from every staff member and the place smells divine! Every day our rooms were cleaned well and the turndown service was also lovely - a littlw chocolate is put on the pillow every night.

Cons:

Nothing - all fantastic!

2026-02-13 • via Nuitee
C
Carlo • solo_traveller • it
7
2026-02-11 • via Nuitee
R
Ramaz • couple • ge
10
2026-01-28 • via Nuitee
J
Joyce • solo_traveller • us
10
It’s a beautiful hotel with excellent rooms and staff.
Pros:

It’s just beautiful ! Well located and the staff is excellent

2026-01-26 • via Nuitee
G
GLAUCIA • family_with_children • br
10
Very enjoyable
Pros:

Excelent environment, location, helpfull staff and very confortable

2026-01-26 • via Nuitee
A
Antonio • couple • mx
10
2026-01-26 • via Nuitee
B
Bernardo • solo_traveller • br
10
2026-01-24 • via Nuitee
S
sara • couple • es
9
Es un hotel confortable, limpio, con una ubicación muy buena y un desayuno fantástico.
Pros:

El hotel es un antiguo palacio. Tiene una ubicación fantástica, se puede llegar andando a todas partes. Por la noche es una calle tranquila y nada ruidosa. Tuvimos una habitación muy espaciosa en la primera planta del hotel. El desayuno muy variado y muy bueno con fruta fresca.

Cons:

La primera habitación que nos dieron estaba en la 4ª planta, daba a un patio interior y era ruidosa por equipos de aire acondicionado y el ascensor. Solicitamos un cambio de habitación y nos cambiaron a una habitación mucho mejor en la primera planta sin ningún problema.

2026-01-22 • via Nuitee
S
Shireen • solo_traveller • us
6
I enjoyed my stay but it was expensive for what the hotel had to offer
Pros:

The staff was nice and helpful. Location is amazing!

Cons:

It just didn’t feel like a 5 star hotel overall

2026-01-19 • via Nuitee
K
Katharine • solo_traveller • gb
9
2026-01-19 • via Nuitee
Ümit • solo_traveller • tr
10
2026-01-18 • via Nuitee
A
Arsona • couple • al
9
2026-01-17 • via Nuitee
B
Blinera • couple • al
10
2026-01-17 • via Nuitee
S
Swee Kheng • family_with_children • my
8
2026-01-15 • via Nuitee
R
Reem • couple • sa
10
Pros:

دخول سريع، طاقم بشوش، الغرفة رائعه واعطوني ترقيه للغرفه.. الغرفه وسيعه وجميله.. والاهم المووقع فوق المممتاز

Cons:

ازعاج خارج الفندق بوقت متاخر من الليل لانه في وسط السنتر

2026-01-14 • via Nuitee
C
C6116DNjimc • Couples
10
Excellent Hotel Experience
Pros:

We can’t say enough about our stay at the NH Collection Firenze Porta Rossa. The staff was outstanding and went above and beyond to make our stay here absolutely perfect.
From the moment we arrived, our stay was nothing short of wonderful. The hotel itself is beautiful, comfortable, and thoughtfully maintained, but what truly made the experience special was the people. Every staff member we encountered was genuinely kind, welcoming, and eager to make our stay memorable.

Our room was spotless, cozy, and a perfect place to relax after a full day. The attention to detail did not go unnoticed — from the comfortable bedding to the little touches that made it feel like a home away from home.

What stood out most was the atmosphere. There was a sense of warmth and care throughout the entire property that made us feel valued as guests, not just customers. It’s rare to find a place that combines excellent service, comfort, and genuine hospitality so seamlessly.

We left feeling refreshed, grateful, and already looking forward to returning. Thank you for making our stay so special — this hotel will always hold a fond place in our memories.

2026-01-09 • via Tripadvisor