Embassy Suites San Antonio Riverwalk-Downtown

Hotels
Embassy Suites Hotels
8.6 (1996 reviews)
125 East Houston Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Delicious breakfast
Cons:
Room cleanliness issues
Inconvenient room amenities

Categories

Cleanliness
7.68
Some reviews mentioned mildew in hallways and a dirty bathroom.
Service
9.15
Staff was frequently described as friendly, professional, and efficient.
Location
9.19
Great location with easy access to the riverwalk and nearby attractions.
Room Quality
7.64
Some guests found the room not comfortable for families and in need of updates.
Amenities
8.67
Good atmosphere with enjoyable amenities, but some cleanliness issues noted.
Value for Money
8.13
Price fluctuated a lot, reflecting varied perceptions about value.
Food and Beverage
9.68
Breakfast and the omelette station received high praise.
Overall Experience
8.65
Guests enjoyed their stay overall despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

Stunning River Views and Relaxing Amenities

Outdoor Pool and Hot Tub: Enjoy a year-round outdoor pool with breathtaking river views and unwind in the hotel's hot tub for the ultimate relaxation experience.

Delicious Dining and Comfortable Rooms: Indulge in a meal at the on-site restaurant and retreat to well-appointed rooms featuring flat-screen TVs, cozy seating areas, and modern bathrooms with complimentary toiletries.

Convenient Location and Exceptional Service: Situated in the vibrant Downtown - Riverwalk district, just steps away from The River Walk and The Alamo, our hotel offers a 24-hour front desk and free WiFi for a seamless stay.

Book now for a memorable stay at Embassy Suites San Antonio Riverwalk-Downtown!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1996 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.68
Overall Experience: 8.65
H
Hunter couple us
9
2026-02-14 via Nuitee
J
joshlX2249UG Business
10
Yup
Pros:

Great food. Great experience

2026-02-13 via Tripadvisor
M
Maurice couple us
5
2026-02-12 via Nuitee
R
Robert couple us
10
2026-02-12 via Nuitee
Y
Yolanda couple us
8
Excellent stay…housekeeping could use a nudge
Pros:

Beds were very comfortable, breakfast was fabulous, evening reception was great!

Cons:

Pool was very underwhelming and tiny. Housekeeping was inconsistent and one day never showed up.

2026-02-10 via Nuitee
L
lbF4660LP Business
8
Great spot / only pork for breakfast
Pros:

Nice establishment. Great location. The restaurant and free breakfast ( omelettes) are cooked fresh pretty tasty - my main issues are there are ONLY PORK items on the breakfast menu
Sausage
Bacon
Ham

How many does one establishment need?

When asked about non-pork items they never have or care to have any!!
You’re asked to leave reviews requesting - however I’ve stayed here MANY times and still the same, would be nice to see they cater to more options:

Chicken items, turkey or beef barbacoa - since it’s San Antonio!!

2026-02-09 via Tripadvisor
J
jadams1016 Family Cockeysville, Maryland
10
Convenience: Check. Hospitable staff: Amazing
Pros:

We loved the location. We had a River Walk view from our room. The room absolutely met our needs. It had everything we needed. But the highlight of our stay here was the staff. Everyone, and I mean everyone, from the valet staff to housekeeping, were all wonderful. From Steve at the bar to the staff at the breakfast bar, including John on omelettes to Amber bussing tables, they were all so attentive and welcoming. The hospitality throughout the hotel was astonishing.

2026-02-09 via Tripadvisor
M
marcimarcelg Family
10
Magical Leaders Exist
Pros:

Being a true diva who usually has every moment of my birthday planned down to the very second, this year took a surprising turn. I ended up overstaying my day trip of shopping and completely missed my flight to Houston.
Still determined to keep the celebration alive, I quickly searched for somewhere nearby that could keep the party going—and that’s when I found the Embassy Suites, right in the center of everything. Even though the hotel was fully booked for king rooms, Adriin went above and beyond. She worked her magic, rearranged things, and truly celebrated me in the most amazing way.
Thanks to her, my birthday festivities didn’t just continue—they got an unexpected upgrade. An unforgettable experience all around!

2026-02-04 via Tripadvisor
J
Jose extended_group us
10
2026-01-31 via Nuitee
N
Naomi couple us
10
2026-01-30 via Nuitee
A
Annabel510 Business
8
Fresh eggs!!
Pros:

Great staff. Front desk folks friendly and helpful.

Rooms are fine. Minor issues which were solved quickly.

Great breakfast especially the made to order station. Shout out to Noe for my daily three over easy eggs!!

2026-01-29 via Tripadvisor
C
Carolyn family_with_children us
10
2026-01-29 via Nuitee
M
Maria Luisa family_with_children us
10
2026-01-28 via Nuitee
S
starcriers Business
10
Outstanding stay
Pros:

I’ve been staying at the Embassy Suites for four days, and this has been a wonderful experience from start to finish. Every single staff member has been incredibly kind. The manager personally welcomed us, recommended places to visit, and continues to greet us with a smile every time we pass by—those little touches really stand out.

Housekeeping has been super friendly and attentive, and breakfast is absolutely fabulous. A special shoutout to Josh, Amber, and Mary Lou—they are amazing! The made-to-order omelettes were perfect every morning.

I felt well taken care of the entire time and couldn’t be happier with the service. I will definitely stay here again and highly recommend this hotel to others!

2026-01-27 via Tripadvisor
W
Wendy family_with_children us
9
Pros:

It was near River Walk and everything was walking distance.

2026-01-27 via Nuitee
D
Departure06726641436 Family
10
Great customer service
Pros:

The room was clean and comfortable, and the staff was welcoming and helpful throughout our stay. April at front desk was kind and informative and provided great hospitality to my family and I. Excellent value for the price.

2026-01-26 via Tripadvisor
R
Ramiro family_with_children us
10
2026-01-26 via Nuitee
J
Jennifer extended_group us
10
EXCELLENT, EXCELLENT, EXCELLENT!!
Pros:

We loved everything about the property!! Loved the friendly service, the breakfast, the comfort.

Cons:

Everything was GREAT!

2026-01-26 via Nuitee
R
Ramiro family_with_children us
10
2026-01-26 via Nuitee
P
pasj0s_r Family
10
Truly amazing
Pros:

This weekend was truly amazing. We had the opportunity to relax and enjoy quality time as a family while celebrating my wife’s birthday, which made the experience even more special. The hotel renovations were a pleasant surprise and added great value to our stay.

What truly stood out, however, was the exceptional service provided by the staff. Noe was consistently attentive, professional, and always willing to help, making sure every detail of our stay was handled with care. Amber went above and beyond with her warm attitude, efficiency, and genuine willingness to assist, which made us feel truly welcomed. Mary Lou was equally outstanding—kind, courteous, and always ready to help with a positive spirit that made a lasting impression.

Employees like Noe, Amber, and Mary Lou set a high standard for hospitality. We need more people like them—individuals who truly care about service and make guests feel valued

2026-01-25 via Tripadvisor