Embassy Suites San Antonio Riverwalk-Downtown

Hotels
Embassy Suites Hotels
8.6 (2237 reviews)
125 East Houston Street , San Antonio , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Delicious breakfast
Cons:
Room cleanliness issues
Inconvenient room amenities

Categories

Cleanliness
7.68
Some reviews mentioned mildew in hallways and a dirty bathroom.
Service
9.15
Staff was frequently described as friendly, professional, and efficient.
Location
9.19
Great location with easy access to the riverwalk and nearby attractions.
Room Quality
7.64
Some guests found the room not comfortable for families and in need of updates.
Amenities
8.67
Good atmosphere with enjoyable amenities, but some cleanliness issues noted.
Value for Money
8.13
Price fluctuated a lot, reflecting varied perceptions about value.
Food and Beverage
9.68
Breakfast and the omelette station received high praise.
Overall Experience
8.65
Guests enjoyed their stay overall despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:58

Property Description

Stunning River Views and Relaxing Amenities

Outdoor Pool and Hot Tub: Enjoy a year-round outdoor pool with breathtaking river views and unwind in the hotel's hot tub for the ultimate relaxation experience.

Delicious Dining and Comfortable Rooms: Indulge in a meal at the on-site restaurant and retreat to well-appointed rooms featuring flat-screen TVs, cozy seating areas, and modern bathrooms with complimentary toiletries.

Convenient Location and Exceptional Service: Situated in the vibrant Downtown - Riverwalk district, just steps away from The River Walk and The Alamo, our hotel offers a 24-hour front desk and free WiFi for a seamless stay.

Book now for a memorable stay at Embassy Suites San Antonio Riverwalk-Downtown!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2237 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 9.68
Overall Experience: 8.65
R
Ryan solo_traveller us
10
Great Property Near The Majestic
Pros:

Great overall property. Good location, great breakfast, good rooms.

Cons:

You do have to valet which is Don't love but have come to expect from downtown hotels.

2026-08-08 via Nuitee
A
Andrea extended_group us
8
2026-08-08 via Nuitee
B
BLOCH family_with_children fr
5
Pros:

Hôtel bien placé. Chambre confortable et spacieuse.

Cons:

Le ménage de notre chambre n'a pas été fait : nous sommes restés 2 nuits. A l'issu de notre 1ere nuit, nous avons demandé à la réception que le ménage serait bien fait dans la journée et la réception nous l'a confirmé. En rentrant en 5pm, ce n'était pas fait. Nous sommes descendu à la réception et on nous a affirmé que ce serait fait le soit pendant notre diner. Nous sommes rentré et le ménage n'avait toujours pas été fait. Aucune excuse.

2026-08-08 via Nuitee
S
staci family_with_children us
5
Cons:

We requested bedding for the pull out bed and didn’t have it , we had to call guest services multiple times before anyone would answer , also the lady at the front counter when we checked in was rude and acted like we were
An inconvenience to her day

2026-08-08 via Nuitee
S
SAADJ solo_traveller us
8
2026-08-07 via Nuitee
S
Santiago family_with_children us
10
2026-08-07 via Nuitee
T
Terry couple us
10
2026-08-07 via Nuitee
Y
Yalonda family_with_children us
5
I’m not happy with the way it was I ended up in a handicap suite
Pros:

Breakfast was the best thing going for the hotel

Cons:

Everything the hotel service was down which was not the fault but certainly could have been handled better the rooms were not handled at all in the right way I did not get my right room and yet got charged wrong rate should been compensated for the wait.It was my birthday but oh well

2026-08-07 via Nuitee
D
Diana extended_group us
4
Disappointed
Pros:

The property in general was visually beautiful.

Cons:

The bed was extremely uncomfortable. The mattress appeared to feel as though it needs replacement.

2026-08-07 via Nuitee
F
Farin family_with_children us
10
2026-08-07 via Nuitee
R
Roberto Iazzolino family_with_children it
6
Pros:

Posizione ottima, comodo il servizio di Valet Parking. Vera Suite con 2 ambienti separati. Colazione OK.

Cons:

Non so se il problema era la mia camera, ma era molto umida e nonostante l’aria condizionata, c’era sempre un odore spiacevole che ha intaccato anche i nostri vestiti che rimanevano fuori dalle valige.

2026-08-06 via Nuitee
M
MARISELA family_with_children us
10
2026-08-06 via Nuitee
S
Saleh family_with_children us
1
Pros:

every thing was good but the employ was very bad

2026-08-06 via Nuitee
C
Carlos extended_group us
9
2026-08-06 via Nuitee
R
Rodriguez solo_traveller us
10
Pros:

All my girls loved it. It was clean, comfortable, good atmosphere. Everyone was courteous

Cons:

N/A

2026-08-05 via Nuitee
T
Teté Gándara family_with_children mx
10
En general me gustó mucho mi estancia, cercano a los lugares emblemáticos que hasta a pie puedes ir.
Pros:

Me gustó mucho la calidez de servicio del personal de recepción.

Cons:

No me gustó el trato que tienen los vallet parking, son groseros y poco gentiles.

2026-08-04 via Nuitee
R
Ronald couple us
9
Like home but better.
Pros:

Nice location

Cons:

The price for parking everywhere I tried to park was so expensive . It all amounted to the same as vela parking which is also very expensive and they take forever to bring you your car !

2026-08-04 via Nuitee
P
Patrick couple us
10
2026-08-04 via Nuitee
C
Charles solo_traveller us
10
Pros:

Atmosphere and the layout. Friendly staff

Cons:

The elevators were having issues not a huge deal, but when your trying to get going and your waiting to get downstairs for 10 minutes or longer was bothersone.

2026-08-03 via Nuitee
N
Nohemi couple us
10
2026-08-03 via Nuitee