Premier Hotel East London ICC

Hotels
•
Premier Hotels & Resorts
8.3 (5264 reviews)
22/3 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful sea view
Attentive staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.54
Some reviews mentioned cleanliness issues, such as a dirty towel and a smelling carpet.
Service
8.81
Most reviews praised the staff's attentiveness and willingness to help.
Location
9.05
Several reviews highlighted the beautiful sea view and convenient location.
Room Quality
8.5
Generally positive remarks about rooms, but some issues with amenities.
Amenities
7.83
Some amenities were lacking, such as missing items in the room.
Value for Money
7.99
Overall value is consistent with hotel rating, but improvements needed in some areas.
Food and Beverage
8.24
Reviews indicated good food quality, but some noted limited options.
Overall Experience
8.41
General sentiment was positive, with some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:06

Property Description

Stunning Ocean Views

Panoramic views of the Indian Ocean greet you in every room at the Premier Hotel East London ICC. Enjoy the convenience of being next to the East London International Convention Centre and just a short drive from the airport.

Elegant Rooms and Convenient Amenities

Indulge in stylish rooms with modern decor, fitted wardrobes, and satellite TV. Stay connected with hotel-wide Wi-Fi and take advantage of services like 24-hour reception and room service.

Delicious Dining and Business Facilities

Savor a diverse menu and ocean views at the Salmon Restaurant, or opt for in-room dining. The hotel also offers a business center, board rooms, and underground parking for your convenience.

Book now for an unforgettable stay with ocean views and top-notch amenities at Premier Hotel East London ICC.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5264 reviews
Cleanliness: 7.54
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 7.83
Value for Money: 7.99
Food and Beverage: 8.24
Overall Experience: 8.41
T
Traveler11200080627 • Business
10
Excellent dinner at Salmon Restaurant in Premium ICC hotel in East London
Pros:

I had an absolutely wonderful experience, thanks to the exceptional restaurant staff.
The evening team truly stood out. Benjamin was incredibly attentive and professional while serving the tables. His warm personality and attention to detail made the dining experience feel personal and welcoming. Bubble also gave me such a lovely welcome each evening — friendly, warm, and genuinely hospitable.
The morning staff were just as impressive. Noxolo was an absolute star! She was energetic, attentive, and made every breakfast feel special. What really amazed me was that both Benjamin and Noxolo knew my room number by heart. That level of attentiveness and memory shows true dedication and pride in their work.
Their service made me feel valued and at home. Thank you to the entire team for such outstanding hospitality!

2026-02-14 • via Tripadvisor
S
Sihle • solo_traveller • za
10
2026-02-14 • via Nuitee
B
Brenda • couple • za
8
Pros:

Breakfast was good, they are not even strict about check out, we took our time.

Cons:

There was no bottled water in our room.

2026-02-14 • via Nuitee
N
Nontlahla • extended_group • za
8
Exceptional
Pros:

Everything was excellent.

Cons:

The toilet had a bad odor

2026-02-14 • via Nuitee
M
Marthinus • solo_traveller • za
9
2026-02-13 • via Nuitee
S
Solomon • family_with_children • za
10
2026-02-13 • via Nuitee
M
Makaziwe • couple • za
7
2026-02-12 • via Nuitee
D
Dyasi • solo_traveller • za
8
Our stay was expetional. We are very greatful to the kind stuff that made sure we felt at home. Shout out to Siya at the
Pros:

Comfort & luxury

Cons:

Property is getting old. It is visible that has been around for quite sometime. Servicing of leaking air conditioners is essential as it affects the carpets.

2026-02-12 • via Nuitee
S
sayed mohamed • family_with_children • za
7
2026-02-12 • via Nuitee
D
Dumisani • family_with_children • za
10
2026-02-12 • via Nuitee
J
Jara • solo_traveller • za
9
Pros:

Everything from checking in staff is really friendly and welcoming. Location is perfect

Cons:

The signage is to clear for the room numbers and maybe I didn't understand the directions

2026-02-11 • via Nuitee
S
Samukelisiwe • couple • za
7
2026-02-11 • via Nuitee
M
May • family_with_children • za
10
10/10
Pros:

The service was brilliant and welcoming from the potter's

Cons:

The menu..you need to improve more dishes

2026-02-11 • via Nuitee
F
Frank • family_with_children • za
4
Pros:

Breakfast was good. Staff were great.

Cons:

The room was stuffy and had a bad odor. Aircon was not the best even after them changing it.

2026-02-11 • via Nuitee
F
Frank • family_with_children • za
4
Pros:

Breakfast was great. Staff was good

Cons:

Room had bad odor and was stuffy

2026-02-11 • via Nuitee
T
Tholakele • couple • za
8
Pros:

Great balcony views and delicious breakfast

Cons:

I didn’t like that I asked to check in early and there was no clear response. Even when our room was ready earlier, the wrong guests were checked in and i was forced to dress up for wedding in the main lobby restrooms which was not ideal

2026-02-10 • via Nuitee
M
Matibe • family_with_children • za
10
Pros:

Everything was lit friendly staff i wish I could be there now.

Food was good 👍 😋

Cons:

I forfeited one night since my flight was only on the 29th. I did not get refund policies binded me.

2026-02-10 • via Nuitee
M
Mncanca • family_with_children • za
10
2026-02-10 • via Nuitee
N
Ntombizodwa • solo_traveller • za
10
I absolutely loved the stay! The staff was exceptional the whole stay was a 10/10
Pros:

Everything about the property was gorgeous absolutely loved it! 10/10

Cons:

There was no iron or steamer available, i had to wear my clothes with wrinkles

2026-02-10 • via Nuitee
K
Kolele • family_with_children • za
10
Pros:

Size of my room and the views and the great staff

Cons:

That we didn't have microwaves in the room and the first shower we had was not strong enough

2026-02-10 • via Nuitee